Beyond Banking: Transforming the Digital Experience

Mutuals Matter: The Story Behind the Movement

In this episode, we sit down with two leaders deeply rootedin the mutual model: Gregg Tewksbury, President & CEO, New Hampshire Mutual Bancorp & Thomas Rudzewick, President & CEO, Maspeth Federal Savings Together, they unpack why the mutual model still matters, how Mutuals Matter came to life, and the role member-owned institutions play in preserving trust, purpose, and long-term value within their communities. This conversation dives into the future of member-owned financial institutions and the values that differentiate them, this episode is worth a listen! To learn more about Mutuals Matter, you can visit their site mutualsmatter.org

Power Behind the Brand: The Strategic Role of Sponsor Banking

In the latest episode of Insights Ignited, Jill Flaherty,First Vice President of Business Development at COCC, sits down with Syd Ally, Chief Operating Officer at DR Bank, to unpack the strategy behind sponsor banking and what it takes to do it well. From navigating regulatory complexity to evaluating partnerships, leveraging technology, and identifying the drivers of profitability, this episode dives into the real-world considerations that shape successful sponsor banking models.

ABA Core Platforms Survey: Not all Core Platform Providers are the Same

In this episode of Insights Ignited, Jill Flaherty, FVP of Business Development at COCC sits down with Deborah Whiteside, SVP Strategic Partnerships in Innovation & Finance at the American Bankers Association (ABA) to discuss the ABA survey of banks and core platform providers.

Beyond Banking: Transforming the Digital Experience

In this episode of Insights Ignited, Jill Flaherty, First Vice President of Business Development at COCC, sits down with two amazing guest; Jonathan Gilbode, Chief Digital Banking Officer and Marissa McGee, Vice President & Senior Operations Officer at Thomaston Savings Bank, based out of Thomaston, CT to explore how they’ve crafted a seamless customer journey that bridges traditional in-branch services with innovative digital tools. Tune in for insights on Thomaston’s approach and exciting innovations ahead in digital banking.

Branching Out: Launching a Digital Powerhouse

In this episode, Maria Lemmo, Assistant Vice President of Core Innovation Solutions at CNB Bank, delves into the bank’s multi-branding strategy and the launch of their digital brand, Impressia Bank. She shares how Impressia Bank enables CNB to serve women business owners and tap into new markets. Maria discusses how this multi-brand approach enhances customer experience by fostering local decision-making, community engagement, and convenience across all branches. This strategy, supported by their partnership with COCC, has been key to maintaining market share and achieving success in diverse markets. The episode also underscores the importance of financial education and CNB’s active role in financial literacy fairs.