IT Matters | Tech Solutions and Strategies for Every Industry

Managing IT for Growing Restaurant Chain Jim N' Nick's Barbecue, with Stephen Self

35 min · 26 de feb de 2026
Portada del episodio Managing IT for Growing Restaurant Chain Jim N' Nick's Barbecue, with Stephen Self

Descripción

On this episode of the IT Matters Podcast, our hosts are joined by Stephen Self, Director of IT Infrastructure and Security at Jim n’ Nick’s Community Barbecue. Together, they discuss the IT challenges restaurant chains face, the growing role of AI in IT, lessons he’s learned in his IT career, and more. Conversation Highlights: 0:00 Introducing Stephen Self, Director of IT Infrastructure and Security at Jim n’ Nick’s [6:00] Stephen’s Journey in IT [11:40] Managing IT in a Growing Restaurant Chain [17:29] Lessons from IT Failures and Successes [21:43] Role of AI in IT [29:44] Future of IT Teams and AI Integration Notable quotes: “Chance favors the prepared.” - Stephen Self [17:29] “If you’re in business, tech is a part of your business.” - Stephen Self [32:30] Connect with Stephen Self:  https://www.linkedin.com/in/wstephenself/ [https://www.linkedin.com/in/wstephenself/] Read the transcript: IT Matters Episode 36 [https://cdn.prod.website-https://cdn.prod.website-files.com/65fda2f9fddf07cb8e178480/6994c54d096b4f0cb8396d93_stephen%20self%20video_otter_ai.pdf] The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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4 de jun de 202630 min
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Storytelling and Technology Leadership, with Troy Penny

On this episode of the IT Matters Podcast, our host is joined by Troy Penny, Global Vice President of Information Technology at Harsco Rail. As a children’s book author, Troy has learned a lot about the power of storytelling in technology. Together, him and our host discuss the influence of leadership and culture in IT, aligning business with technology, and the importance of stories in a quickly-changing technology landscape.  Conversation Highlights: 0:00 Introducing Troy Penny, Global VP of IT at Harsco Rail [12:08] Learning Leadership in IT [17:15] Growing from IT Challenges and Failures [22:01] Connecting Strategy, People, and Technology  [29:42] Finding Your North Star Notable quotes: “Great technology leaders don't just think in system frameworks, they think in stories.” - Keith Hawkey [01:13] “You have to look at IT through the eyes of the business.” - Troy Penny [16:34] Connect with Troy Penny: https://www.linkedin.com/in/troyspenny/ [https://www.linkedin.com/in/troyspenny/] Read Troy’s books: https://www.amazon.com/stores/Troy-Sheridan-Penny/author/B0F7LSBM8Y/allbooks?ccs_id=b434535d-3802-4e17-8639-015db6324679 [https://www.amazon.com/stores/Troy-Sheridan-Penny/author/B0F7LSBM8Y/allbooks?ccs_id=b434535d-3802-4e17-8639-015db6324679] Read the transcript: Episode 38 [https://cdn.prod.website-files.com/65fda2f9fddf07cb8e178480/69c5b355406388cc971ce2e7_Troy%20Penny%20IT%20Matters_otter_ai.pdf] The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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Portada del episodio Managing IT for Growing Restaurant Chain Jim N' Nick's Barbecue, with Stephen Self

Managing IT for Growing Restaurant Chain Jim N' Nick's Barbecue, with Stephen Self

On this episode of the IT Matters Podcast, our hosts are joined by Stephen Self, Director of IT Infrastructure and Security at Jim n’ Nick’s Community Barbecue. Together, they discuss the IT challenges restaurant chains face, the growing role of AI in IT, lessons he’s learned in his IT career, and more. Conversation Highlights: 0:00 Introducing Stephen Self, Director of IT Infrastructure and Security at Jim n’ Nick’s [6:00] Stephen’s Journey in IT [11:40] Managing IT in a Growing Restaurant Chain [17:29] Lessons from IT Failures and Successes [21:43] Role of AI in IT [29:44] Future of IT Teams and AI Integration Notable quotes: “Chance favors the prepared.” - Stephen Self [17:29] “If you’re in business, tech is a part of your business.” - Stephen Self [32:30] Connect with Stephen Self:  https://www.linkedin.com/in/wstephenself/ [https://www.linkedin.com/in/wstephenself/] Read the transcript: IT Matters Episode 36 [https://cdn.prod.website-https://cdn.prod.website-files.com/65fda2f9fddf07cb8e178480/6994c54d096b4f0cb8396d93_stephen%20self%20video_otter_ai.pdf] The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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