Ripped Open
When most health and fitness coaches hear "client experience" they think: check in on your clients, respond quickly, remember their kids' names. That's not a client experience strategy. That's baseline human decency! Client experience is not a personality trait. It's an intentional daily strategy. And the coaches who treat it that way are building businesses that SKYROCKET to 6 figures. In this episode, I'm breaking down three client experience strategies that nobody is teaching. Plus, the financial case for why this matters: a 5% improvement in retention increases your profits by 25-100%. Not revenue…PROFITS! If you're tired of clients leaving after 3-6 months and having to constantly replace them…this episode will change how you think about your business. ⬇️ CONNECT WITH KARINA: Instagram: https://www.instagram.com/ripps_ontherun/ [https://www.instagram.com/ripps_ontherun/] Work With Karina: https://linktr.ee/ripps_ontherun [https://msha.ke/rippsontherun]
39 episodios
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