What It Takes to Build Tech Businesses That Last

From Pilots to Production: Unlocking Practical AI Transformatio

On the latest episode of Technogram by Redington, Deepak Puligadda, Global Chief Technology Officer at Redington Limited, engages in a powerful yet candid conversation with Suresh V Shankar, Founder & CEO of Crayon Data — the company behind Tangram.ai [http://Tangram.ai] and Maya.ai [http://Maya.ai] — on where AI is truly heading, and what it takes to move from experimentation to enterprise-scale impact. Takeaways: * 70% AI readiness may become the new competitive edge, separating organizations that are piloting from those that are scaling with intent and measurable outcomes. * The mindset gap between AI natives and AI immigrants is widening, reshaping how enterprises approach adoption, governance, and innovation velocity. * Agentic automation in regulated workflows, enterprise knowledge summarization, and digital workers are redefining value creation — with AI positioned to augment human intelligence, not replace it.

What It Takes to Build Tech Businesses That Last

On the latest episode of Technogram by Redington, Shobha Moni, Founder and Partner at Triad Software Services, reflects on leadership, entrepreneurship, and the moments that shape founders - those that ultimately help unlock what’s next. Takeaways: * Long-term success in business isn’t built on paperwork * it’s built on integrity, transparency, and doing the right thing even when it’s inconvenient. * Bootstrapping, cash-flow awareness, and the ability to adapt during downturns are critical survival skills for entrepreneurs, especially in volatile markets. * ERP, AI, and mobility only matter when they solve real business problems. Clean data, last-mile adoption, and human judgment are what truly unlock growth.

Microsoft: Frontier Firms, AI, and the Future of Work

In this episode, we feature Kanta Mirchandani, Regional Distribution Lead at Microsoft CEMA. A veteran leader in cloud transformation and digital innovation, Kanta unpacks how AI is reshaping modern enterprises and redefining the future of productivity. She breaks down the emergence of the Frontier Firm—organizations that merge human creativity with AI agents to accelerate efficiency, decision-making, and innovation. From “intelligence on tap” to the evolving responsibilities of channel partners, Kanta shares practical frameworks for leveraging AI securely, enhancing customer engagement, and reimagining business processes in real time. She also highlights how partners can stay relevant by building AI literacy, managing AI agent teams, and embedding governance and security into their strategies. Key Takeaways: * Why Frontier Firms succeed by blending human ingenuity with AI tools to solve workforce, customer, and innovation challenges. * How “intelligence on tap” enables real-time decisions, faster product development, and optimized operations. * How channel partners can shift from sellers to trusted advisors by adopting AI readiness, secure practices,

Building Sales Success

In this episode, we feature Zaven Jordan, Business Development Head at HPE. A seasoned technology and sales leader with nearly 30 years of experience, Zaven shares practical insights on building trust, leading teams, and driving innovation in the tech industry. From early career lessons to leadership strategies, he highlights how authenticity, persistence, and adaptability can transform sales and business outcomes. Key Takeaways: – Why honesty and authenticity are critical skills in sales today. – The value of engaging multiple stakeholders to create impactful solutions for customers. – How focusing on specialization rather than being everything to everyone strengthens partnerships. – Applying trust-building strategies through words, actions, and intent. – Leadership lessons: mentoring, 360° feedback, and developing a people-first approach.

How iStore Creates Lasting Value for Customers

In this episode of Technogram by Redington, we feature Kolapo Arogundade, Store Manager at iStore Nigeria – the home of Apple. Kolapo shares his insights on delivering exceptional customer experiences, ensuring genuine products, and making Apple devices accessible in Nigeria’s tech market. From building trust with customers to offering innovative financing and trade-in options, he reveals what it takes to elevate the Apple experience locally.Key Takeaways– How iStore Nigeria replicates the Apple Store experience, offering relationship-driven customer service and free technical support.– Why purchasing from authorized stores ensures peace of mind, authenticity, and protection against gray market risks.– How trade-ins, device financing, and affordability strategies make premium Apple products accessible to more customers.