The Broadband Bunch
In this episode of The Broadband Bunch, host Pete Pizzutillo sits down with Rob Lawrence, Technology Strategist at Microsoft, to separate the reality of agentic AI from the growing hype surrounding autonomous systems. As organizations race to experiment with AI agents, Rob argues that the biggest challenges aren't the models themselves—they're the operating environments, governance frameworks, data quality, accountability structures, and organizational readiness required to deploy them successfully. Pete and Rob discuss why many AI pilots succeed while production deployments struggle, the return of disciplines like project portfolio management and process engineering, and why data governance may be the most important prerequisite for successful AI adoption. Rob also talks about the role of identity and permissions, the risks of poorly governed agents acting on flawed data, and why organizations need better observability into AI-driven workflows. Along the way, he shares advice for CIOs, CTOs, and broadband operators looking to move beyond experimentation and build a responsible foundation for agentic AI.
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