The Compliment Effect

The Emergency Room Angel: Crisis Intervention Through Kindness

10 min · 20 de dic de 2024
Portada del episodio The Emergency Room Angel: Crisis Intervention Through Kindness

Descripción

Discover how an ER nurse's practice of giving specific, meaningful compliments to patients in crisis has resulted in measurably better outcomes and reduced return visits. Through medical records, patient interviews, and statistical analysis, we examine how strategic kindness can be as effective as some medical interventions. The episode includes protocols developed by mental health professionals for using targeted compliments in crisis situations.

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