The Moment That Changes Everything (with Jane Dutton)

The Moment That Changes Everything (with Jane Dutton)

What if the most powerful act of connection takes only forty seconds? In this episode of The Connection Effect, Bill Groner sits down with Dr. Jane Dutton — professor emerita at the University of Michigan's Ross School of Business and co-founder of the field of positive organizational scholarship — who spent decades studying something most of us have felt but never had words for: the micro-moment of human connection that leaves both people more alive. Jane co-coined the term high-quality connection, or HQC, to describe these brief, spontaneous interactions defined by three qualities: positive regard, mutuality, and vitality. An HQC can last seconds. It can happen in a grocery line, a hospital room, or a role-play in a classroom. And research shows its effects can be measurable weeks and even months later. In this conversation, Bill and Jane explore what an HQC actually is and how to recognize one, the four pathways for building more of them — in organizations, classrooms, and everyday life — and why Jane believes this work may be, in her words, life-saving for the planet. Connect with Jane Dutton * LinkedIn: https://www.linkedin.com/in/jane-dutton-2212484/ [https://www.linkedin.com/in/jane-dutton-2212484/] * Faculty page: https://michiganross.umich.edu/faculty-research/faculty/jane-duttonhttps://michiganross.umich.edu/faculty-research/faculty/jane-dutton [https://michiganross.umich.edu/faculty-research/faculty/jane-dutton] * Books: Energize Your Workplace [https://www.goodreads.com/en/book/show/2401342.Energize_Your_Workplace]; Awakening Compassion at Work [https://www.goodreads.com/book/show/28762677-awakening-compassion-at-work?from_search=true&from_srp=true&qid=HROVSuFDjI&rank=1]; Positive Organizational Scholarship [https://www.goodreads.com/book/show/991865.Positive_Organizational_Scholarship?from_search=true&from_srp=true&qid=DGD8ckOo7C&rank=1]; How to be a Positive Leader [https://positiveorgs.bus.umich.edu/books/how-to-be-a-positive-leader-small-actions-big-impact-2/] * Center for Positive Organizations [https://positiveorgs.bus.umich.edu/] Connect with The Connection Effect * Join the community and conversation on The Connection Effect Substack connection.net/substack [http://connection.net/substack] * Questions? Guest inquiries? Email: podcast@connection.net [podcast@connection.net] Topics of Discussion: 00:00 Introduction to Connection 01:07 Meet Dr Jane Dutton 02:44 What is an HQC 05:38 Bill's Birth Moment 07:55 Three Qualities of HQCs 16:00 HQCs in Organizations 21:34 Four Pathways to Connection 31:04 The Billing Department Story 34:35 HQCs in the Classroom 38:42 The 20 Second Exercise 41:11 Broaden and Build Theory 44:23 Personal Application and Habits 49:08 Hope for the Future 52:04 Closing Reflections

The Aftershow: Flourishing Online (with Josh Howard)

In this aftershow episode of The Connection Effect, host Bill Groner [https://www.linkedin.com/in/williamgroner/] reflects on his recent conversation with Josh Howard [https://www.linkedin.com/in/joshwhoward/]. Bill is joined by Harry Hofer [https://www.linkedin.com/in/harry-hofer-clu-clf-mapp-a5323b4/] (Executive Coach), Dee Sullivan [https://www.linkedin.com/in/nadeah-sullivan-9a818314b/] (Marketing Director), and Laura Onelio [https://www.linkedin.com/in/laura-onelio-9783186/] (Internal Family Systems practitioner). While the main episode made a case for the positive potential of social media, this conversation gets personal and honest. Each member of the group arrives with their own complicated relationship to the platforms they use every day, and together they work through what Josh's research actually means for how they scroll, post, and connect. Together, the group explores: * Whether social media does more harm or good — and how listening to Josh shifted more than one person's default answer * How the five elements of PERMA show up in real, everyday social media use — from memes becoming inside jokes to a Facebook group that rebuilt a sense of hometown community * The fine line between doom scrolling and gratitude scrolling, and what it actually looks like to cross it on purpose The conversation closes with a line from Josh that Bill carried into the aftershow: "Social media is a tool, and a tool is only as good as the intention we bring to it." This group spent the conversation proving exactly why that's easier said than done — and worth trying anyway. Topics of Discussion: 00:00 Welcome and Setup 00:43 How Bill Knows Josh 01:19 Is Social Media Good 07:02 Which Platforms We Use 09:59 PERMA and Wellbeing 13:42 Relationships and Community 18:40 Gratitude vs Doomscrolling 22:11 Comparison and Reality Filters 28:58 Dopamine and Time Limits 34:52 Social Media Not Real Life 42:08 New Intentions and Wrap Up Connect with The Connection Effect * Join the community and conversation on The Connection Effect Substack connection.net/substack [http://connection.net/substack] * Questions? Guest inquiries? Email: podcast@connection.net [podcast@connection.net]

Flourishing Online (with Josh Howard)

What if social media isn't the problem — it's how we're using it? In this episode of The Connection Effect, Bill Groner sits down with Josh Howard [http://linkedin.com/in/joshwhoward], social media strategist, LSU adjunct professor, and MAPP alumnus, whose research makes a case you don't hear often enough: that social media, used with intention, can be a genuine tool for human flourishing. Drawing from his MAPP capstone on social media and well-being, Josh applies Seligman's PERMA framework to our digital lives — exploring how platforms we scroll through every day can foster real relationships, deepen meaning, build a sense of belonging, and even spark joy. His argument isn't that the dangers aren't real. It's that the conversation has been lopsided, and the possibilities largely ignored. Josh offers a simple reframe to take with you: turn doom scrolling into gratitude scrolling. Because there's another human on the other side of that screen — and how we show up online matters more than we think. Connect with Josh Howard * Website: https://www.joshwhoward.com/ [https://www.joshwhoward.com/] * Linkedin: http://linkedin.com/in/joshwhoward [http://linkedin.com/in/joshwhoward] * Instagram: @joshwhoward https://www.instagram.com/joshwhoward/?hl=en [https://www.instagram.com/joshwhoward/?hl=en] * X (Formerly known as Twitter): @joshwhoward https://x.com/joshwhoward [https://x.com/joshwhoward] Connect with The Connection Effect * Join the community and conversation on The Connection Effect Substack connection.net/substack [http://connection.net/substack] * Questions? Guest inquiries? Email: podcast@connection.net [podcast@connection.net] Topics of Discussion: 00:00 Welcome and Setup 01:34 Josh's Positive Psych Origin 02:44 Why Study Social Media 04:37 Capstone Goals and Hunch 05:53 Anxious Generation Debate 06:47 Contrarian Gray Thinking 07:31 Personal Social Media Habits 09:19 Flourishing Thesis Overview 10:29 PERMA Relationships Power 13:57 Meaning and Online Faith 15:23 Mattering Through Culture 18:11 Belonging and Campus Life 18:47 Belonging Through Social 19:34 Achievement Online Stories 21:14 Positive Emotions Gratitude 23:32 Boundaries and Filters 26:36 Three Tips To Flourish 28:31 How Social Changed Josh 32:31 Hope Belief For Humanity 35:27 Host Wrap Key Takeaways

The Aftershow: You Are Not the Emotion (with Lawrence Edwards)

In this aftershow episode of The Connection Effect, host Bill Groner [https://www.linkedin.com/in/williamgroner/] reflects on his recent conversation with Dr. Lawrence Edwards. Bill is joined by three of his classmates from the University of Pennsylvania Master of Applied Positive Psychology program: Harry Hofer [https://www.linkedin.com/in/harry-hofer-clu-clf-mapp-a5323b4/] (Executive Coach), Gaia Uman Borrero [https://www.linkedin.com/in/gaia-uman-borrero/] (Operations Manager), and Sahar Emambakhsh [https://www.linkedin.com/in/saharemambakhsh/] (Director of Operations and External Affairs, PCI). While the main episode explored the science and philosophy of meditation — from mindfulness as a starting point to the deeper meditative state — this conversation brings it home to the everyday barriers, personal struggles, and small commitments that make a practice real. Together, the group explores the honest challenges: * What actually pulls our awareness away throughout the day, and whether we even notice when it happens * The difference between awareness and consciousness, and why that distinction changes how we meet our emotions * Whether a regular meditation practice is something we build proactively, or only reach for when we're already struggling In this aftershow, we reflect on: * The light and the room: Lawrence's metaphor for awareness versus the contents of the mind * How Susan David's emotional agility framework [https://www.susandavid.com/] connects to what Lawrence taught * The gap between knowing these tools and remembering to use them in a heated moment * A 20-day meditation challenge the group commits to, live on air This conversation closes with a memory: a sunrise on a Miami beach, the four of them meditating together years before this podcast existed. It's a quiet reminder that connection and practice have a way of finding each other. Topics of Discussion: 00:00 After Show Kickoff 01:24 Meeting Laurence Edwards 03:32 Mindfulness Versus Meditation 05:24 Everyday Distractions 11:32 How Mindful Should We Be 16:22 Awareness Light Metaphor 22:07 Uncle Charlie Hypothetical 31:52 Training The Breath 34:24 Can Society Transform 41:54 Boundless Love Takeaways 43:20 Commitments And Closing Connect with The Connection Effect * Join the community and conversation on The Connection Effect Substack connection.net/substack [http://connection.net/substack] * Questions? Guest inquiries? Email: podcast@connection.net

You Are Not the Emotion (with Lawrence Edwards)

What if the thoughts and feelings flooding your mind aren't actually who you are? In this episode of The Connection Effect, Bill Groner sits down with Dr. Lawrence Edwards — retired licensed psychotherapist, Jungian therapist, board-certified neurofeedback therapist, and founder of Anam Cara Meditation — who has practiced and taught meditation for over 50 years. Drawing from both Western science and Eastern contemplative tradition, Edwards explains the critical difference between mindfulness and meditation, and why that distinction changes everything about how we practice. Connect with Lawrence Edwards * Website: thesoulsjourney.com [http://thesoulsjourney.com] * Anam Cara Meditation on Youtube: https://www.youtube.com/@AnamCaraMeditation [https://www.youtube.com/@AnamCaraMeditation] * Anam Cara Meditation: anamcara-ny.org [http://anamcara-ny.org] * LinkedIn: https://www.linkedin.com/in/lawrence-edwards-meditationdoctor/ [https://www.linkedin.com/in/lawrence-edwards-meditationdoctor/] * Facebook: https://www.facebook.com/ACMeditation/ [https://www.facebook.com/ACMeditation/] Books (The Soul's Journey, Gently Falls Her Rain Of Light * Collected by Kalidas, and more): https://www.thesoulsjourney.com/publications-old-too/ [https://www.thesoulsjourney.com/publications-old-too/] Resources From The Episode * How to Connect by Thich Nhat Hanh (Book) Connect with The Connection Effect * Join the community and conversation on The Connection Effect Substack connection.net/substack [http://connection.net/substack] * Questions? Guest inquiries? Email: podcast@connection.net [podcast@connection.net] Topics of Discussion: 00:00 Welcome and Big Idea 01:35 Meet Dr Lawrence Edwards 03:32 Meditation vs Mindfulness 05:14 Mindfulness Basics 13:07 How Often to Practice 14:47 Benefits and Relaxation Response 19:13 Stress Triggers and Awareness 24:07 Preparing for Difficult People 29:43 Stress Floor and Resilience 33:25 Defining the Meditative State 37:58 Prison Meditation Transformation 41:34 Science Meets Spirituality 44:38 Hope and Accessibility 48:19 End of Show 50:31 Bonus Conversation Begins