Episode 89 - Jackie Ware

Episode 91 - Ken Doble on Third-Party Management

Ken Doble has managed over 23,000 units. He's been burned three times by the same utility billing mistake. He's caught ghost employees charging payroll while nobody showed up. And he's got one question that separates real operators from salespeople — and almost nobody asks it. Ken's book: https://www.amazon.com/Property-Management-Practical-Residential-Properties/dp/B0D6FQ7H51

Episode 90 - Teddy Abdelmalek

With over two decades of expertise in property management and student housing, he is dedicated to driving operational excellence and sustainable growth across the portfolio. His experience spans managing large-scale assets, turning around underperforming properties, and implementing strategic initiatives that align with broader business goals. He has been pivotal in expanding the business development division, enhancing presence across multiple markets, and forging strong partnerships with universities and community organizations. His commitment to fostering a collaborative and results-driven culture has consistently led to improved occupancy rates, increased NOI, and the successful revitalization of struggling assets.

Episode 89 - Jackie Ware

Jackie Ware spent 16 years at Pegasus Residential, climbing from Sales Operations Support Specialist all the way to CEO — holding roles including Property Manager, Regional Manager, Director of Training, VP of Operations, and Chief Strategy Officer. She stepped into the CEO role in May 2024, succeeding founder Lindy Ware who retired after 15 years. Under her leadership, Pegasus puts people at the center of its strategy — believing that in a saturated market, exceptional service delivered by a well-trained team is the ultimate differentiator.

SPECIAL - Three Hidden Leaks Draining Your Make-Ready Budget - Adrian Danila

Adrian Danila breaks down the three hidden leaks that drain make-ready budgets across multifamily portfolios — and what operators can actually fix starting this week. Two properties. Same submarket. Same owner. One pays $400 to paint a two-bedroom — the other pays $1,100. Same scope, same week. Nobody at corporate knows.

Episode 88 - Jonathan Kite

Jonathan Kite is the CEO of Rent Ready, where technology innovation sits at the core of the company's mission to streamline the multifamily industry's move-in process. With a focus on IT Service Management and a proprietary technology platform, his team has transformed the way property managers tackle apartment turnovers. Under his leadership, Rent Ready developed the Virus Safeguard service, leveraging advanced 360° Surface-Spraying technology to support the well-being of residential communities. As CEO, Jonathan's strategic decisions are guided by a single compass: simplifying the move-in ready process for clients. That dedication has propelled Rent Ready to become a recognized leader in apartment turn services. He leads a culture of problem-solving that draws on the diverse expertise of his team — fostering a collaborative environment where innovation thrives and drives sustained growth and industry recognition.