The Pool Pros Podcast

How Dazzle Pools Wins in Arizona with Better Service, Better Techs & Zero Discounting with Chantel Dooley

49 min · Ayer
Portada del episodio How Dazzle Pools Wins in Arizona with Better Service, Better Techs & Zero Discounting with Chantel Dooley

Descripción

Chantel Dooley shares how Dazzle Pools built a premium pool service company in one of the most competitive markets in the country—without racing to the bottom on price.   We cover: * Why answering the phone is still a massive competitive advantage * How Skimmer helps them deliver a premium customer experience * Their philosophy of “quality over quantity” * Why they refuse to discount or compete on cheap pricing * How they recruit and retain great technicians in Arizona heat * The systems and culture that keep their team engaged long term If you want to build a high-quality service company with strong culture and loyal customers, this episode is full of practical takeaways.

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7 episodios

Portada del episodio How Dazzle Pools Wins in Arizona with Better Service, Better Techs & Zero Discounting with Chantel Dooley

How Dazzle Pools Wins in Arizona with Better Service, Better Techs & Zero Discounting with Chantel Dooley

Chantel Dooley shares how Dazzle Pools built a premium pool service company in one of the most competitive markets in the country—without racing to the bottom on price.   We cover: * Why answering the phone is still a massive competitive advantage * How Skimmer helps them deliver a premium customer experience * Their philosophy of “quality over quantity” * Why they refuse to discount or compete on cheap pricing * How they recruit and retain great technicians in Arizona heat * The systems and culture that keep their team engaged long term If you want to build a high-quality service company with strong culture and loyal customers, this episode is full of practical takeaways.

Ayer49 min
Portada del episodio How The Pool Butler of Atlanta Grew 57% by Training Techs, Firing Bad Customers & Selling More to Existing Clients

How The Pool Butler of Atlanta Grew 57% by Training Techs, Firing Bad Customers & Selling More to Existing Clients

Pool Butler services 550–600 pools in Atlanta with 30 employees, but their real growth came from systems, training, and higher-value services—not just adding more pools.   We cover: * Why they prioritize attitude over experience when hiring * How weekly training drives consistency at scale * Their strategy for “weeding the garden” and firing bad-fit customers * How technicians generate high-margin upsells in the field * Why Google Ads + reviews outperform postcards * How they’re using AI and automation to scale operations If you want to build a more profitable pool company without chasing endless route volume, this episode is packed with practical insights.

2 de jun de 202642 min