Building Excellence, A CRE Podcast

2. The AI-Driven Future Is Already Here—What CRE Needs to Know

AI is changing how commercial real estate operates, so what should you know before making your next technology discussion? In this episode, we’re joined by Brian Sutherland, Vice President of Commercial at Yardi, for a candid conversation on how AI is already transforming the industry. Learn how Yardi is integrating AI and large language models to drive operational efficiency, automate routine tasks, and elevate customer service. Explore why data readiness is critical, what CRE leaders should be doing now to prepare for an AI-driven future, and how trusted technology partnerships can help organizations navigate rapid change. A must-listen for anyone looking to stay ahead as innovation accelerates. - This episode is brought to you by Yardi [https://www.yardi.com/solution/property-management-software/]. - Chapters: 00:00 Introduction 01:39 Yardi’s and Its Role in Real Estate 02:50 Brian’s Journey in the Industry 04:25 The Shift in AI Conversations 05:50 C-Suite Perspectives on AI Integration 07:13 People Affected by AI 08:48 Data Security and AI Compliance 10:06 Model Context Protocol Connectors Explained 11:42 Use Cases for AI 12:43 Sponsored Message 13:18 BOMA 2026 Conference 13:40 Agents and Daily Workflows 15:18 Example of Future Agents at Scale 18:04 Property Managers Use Case 19:30 3 Pillars for AI Rollout 20:32 Most Common Misconception 21:41 Advice on Preparing for a Data Driven Future 23:00 The Future of AI and CRE 24:24 Conclusion

1. Navigating the Evolving Landscape of Industrial Real Estate: Insights from Luci Smith

The industrial real estate sector is undergoing significant changes, driven by evolving tenant expectations and technological advancements. In the inaugural episode of Building Excellence, a CRE podcast, Luci Smith (BOMA International Chair & CEO, Director of Property Management at Link Logistics) joins us and shares her insights on the current state of the industrial logistics market and how property managers can adapt. Discover strategies for leveraging partnerships, the impact of AI, and how to navigate industry challenges to maintain in this dynamic environment. - This episode is brought to you by Yardi [https://www.yardi.com/solution/property-management-software/]. - Chapters: 00:00 Introduction 03:08 Luci's Career Journey in Industrial Real Estate 06:16 Current State of the Industrial Logistics Market 08:38 Leveraging Partnerships in Property Management 11:19 Impact of AI and Data Centers on Industrial Real Estate 13:46 Permitting Reform Advocacy 14:20 Sponsored Message 14:55 BOMA 2026 Conference 15:18 Luci Learning Moment 17:20 A Top Concern in CRE: Workforce 19:52 Bridging Generational Divides with Knowledge Transfer 21:53 Reflections on Her Leadership and Future Advice 24:35 Takeaway: Reinvention in the Industry