The Fitz & Franson Show

3 Signs You’re the Problem

The hardest conversation in business isn’t with your team... It’s with the person in the mirror. In this episode of The Fitz & Franson Show, Fitz and Franson break down why so many business owners become the biggest bottleneck in their own company. If your team can’t make decisions without you… If your phone rings all day with “got a minute?” questions… If your business falls apart the second you leave the building… Here’s the truth: your company may have outgrown your current capacity as a leader. This conversation gets into the founder’s trap, the danger of micromanagement, why mistakes are often tuition, and why leaders need to let their people “hurry up and fail” before the stakes get higher. We also talk about the book Extreme Ownership by Jocko Willink and Leif Babin, and why taking ownership of the chaos is the first step toward building a company that can actually scale. Link to that Book: https://us.macmillan.com/books/9781250183866/extremeownership/ [https://us.macmillan.com/books/9781250183866/extremeownership/] Want to go deeper? Watch our free 6-week course on YouTube here: https://www.youtube.com/playlist?list=PLDcaPf85TvcLlaDOGDp8BnEgbZSiST8Bn [https://youtube.com/playlist?list=PLXr90dj3x2YN8f45f6ZJzfwMJaFrOzXL7&si=Y0FytnsRuQaUHju9] In this episode: 3 signs you’re the obstacle in your own growth: 1. You’ve built a “got a minute?” culture. 2. You’re still wearing the Chief Firefighter badge. 3. Your team’s performance drops when you leave the building. 3 things to do this week: 1. Start asking: “What do you think we should do?” 2. Fire yourself from one major role. 3. Measure leadership by how many decisions your team makes without you. Next week, we’re getting into one of the touchiest leadership topics yet: why I fired my best sales rep. We’ll break down the toxic A-player, the culture killer, and why holding onto your top producer might be bankrupting your team. READY TO SCALE YOUR BUSINESS? Book your call now → https://api.leadconnectorhq.com/widget/form/zKxLXqfU7G06U9jWUhyn [https://api.leadconnectorhq.com/widget/form/zKxLXqfU7G06U9jWUhyn] Running multiple locations or a sales team of 3+? Powrful Media partners with multi-location home improvement operators to build marketing systems that actually scale. See how we'd grow your business → https://powrful.com/ [https://powrful.com/] 🎧 LISTEN ON: YouTube: https://www.youtube.com/@fitzandfransonshow [https://www.youtube.com/@fitzandfransonshow] Spotify: https://open.spotify.com/show/2Yra40xvXxnV9iuP86P2dR [https://open.spotify.com/show/2Yra40xvXxnV9iuP86P2dR] Apple Podcasts: https://podcasts.apple.com/us/podcast/the-fitz-franson-show/id1828462403 [https://podcasts.apple.com/us/podcast/the-fitz-franson-show/id1828462403] Audible: https://a.co/d/0foP6uW5 [https://a.co/d/0foP6uW5] #businessgrowth #leadership #entrepreneurship #businessowner #growthmindset

The Leadership Mistake that's Destroying your Sales Team

Most leaders think their team needs more pressure... But what if the real problem is that your leadership style is quietly destroying their confidence? In this episode of the Fitz & Franson Show, Fitz and Franson break down the leadership blind spot that shows up inside call centers, event teams, sales floors, install crews, and field service teams: unpredictable feedback, moving targets, and fear-based management. They unpack why confidence is not hype... it is evidence. And when leaders constantly change the rules, only point out mistakes, or manage from emotion instead of objective feedback, teams stop performing with creativity and start operating in survival mode. This one is for business owners, sales leaders, marketing leaders, and home improvement operators who want stronger teams, better accountability, and a culture that actually scales. Big question from this episode: Are you holding your team accountable… or are you moving the goalposts every time you get anxious? What’s your take? Running multiple locations or a sales team of 3+? Powrful Media partners with multi-location home improvement operators to build marketing systems that actually scale. Book your free Fitz Method strategy call → https://api.leadconnectorhq.com/widget/form/zKxLXqfU7G06U9jWUhyn [https://api.leadconnectorhq.com/widget/form/zKxLXqfU7G06U9jWUhyn] See how we'd grow your business → https://powrful.com/ [https://powrful.com/] Learn More about FFS → https://fitzandfransonshow.com [https://fitzandfransonshow.com] #HomeImprovementBusiness #Entrepreneur #Leadership #BusinessGrowth #SalesLeadership

Why More Sales are Killing your Company

If your business is broken… more sales will destroy it faster. Everybody says “just sell more.” But what happens when your sales team outruns your ability to actually deliver? In this episode of The Fitz & Franson Show, Fitz and Franson break down the hidden metric quietly destroying businesses across America: capacity mismatch. From overwhelmed install crews… To delayed projects… To angry customers… To sales teams burning out… This episode explains why growth without operational structure can bankrupt even fast-growing companies. If you’re scaling a service business, home improvement company, or sales organization, this conversation could save you years of pain. Inside this episode: * Why “sales solves all” is dangerous advice * The Ferrari vs Golf Cart business analogy * How to measure real sales capacity * Why most owners are flying blind * The 80% Rule every scaling company needs * How communication breakdowns destroy operations * Predictive hiring vs reactive hiring * The leadership blind spots killing growth This is the real side of scaling nobody talks about. Book your free Fitz Method strategy session: https://api.leadconnectorhq.com/widget/form/zKxLXqfU7G06U9jWUhyn [https://api.leadconnectorhq.com/widget/form/zKxLXqfU7G06U9jWUhyn] Running multiple locations or a sales team of 3+? Powrful Media partners with multi-location home improvement operators to build marketing systems that actually scale. See how we'd grow your business 🌐 Powrful Media → https://powrful.com [https://powrful.com] 🎙 Fitz & Franson Show → https://fitzandfransonshow.com [https://fitzandfransonshow.com] #BusinessGrowth #Leadership #Sales #Entrepreneur #ScalingBusiness

Top Performers Are Leaving in 2026... Here’s How to Stop It

Your best employees aren’t leaving for more money… they’re leaving because of mistakes leaders don’t even realize they’re making. This episode of The Fitz & Franson Show hits different because it’s not theory. It’s not hype. It’s not recycled leadership advice. This is built on real mistakes we made early in our careers… mistakes that cost us top performers, culture, and growth. Fitz shares the moment a top producer left him for less money and the brutal truth that came with it. Franson breaks down what happens when leaders prioritize results over people and don’t even realize it until it’s too late. And yeah… the frustration in today’s workforce is real. Cases like this show just how far things can go when the gap between leadership and employees breaks down: 👉 https://abc11.com/post/ontario-warehouse-fire-arson-suspect-chamel-abdulkarim-appears-court-pleads-not-guilty/18880433/ [https://abc11.com/post/ontario-warehouse-fire-arson-suspect-chamel-abdulkarim-appears-court-pleads-not-guilty/18880433/] This episode is about learning the hard way… so you don’t have to. What’s a leadership mistake you had to learn the hard way? ---------------------------------------- 🔥 WHAT YOU’LL LEARN * Why top performers actually leave (hint: it’s not money) * The leadership mistake that silently kills retention * The “loyalty trap” most owners are stuck in * How we lost great people — and what we changed after * 3 questions you should ask your team THIS WEEK ---------------------------------------- 🚀 READY TO BUILD A TEAM THAT ACTUALLY STAYS? 👉 Book your free strategy call: https://api.leadconnectorhq.com/widget/form/zKxLXqfU7G06U9jWUhyn [https://api.leadconnectorhq.com/widget/form/zKxLXqfU7G06U9jWUhyn] 👉 Learn more: https://powrful.com [https://powrful.com] 👉 Full show hub: https://fitzandfransonshow.com [https://fitzandfransonshow.com] 🎧 LISTEN ON: YouTube Spotify: https://open.spotify.com/show/2Yra40xvXxnV9iuP86P2dR?si=40a1261e2e954856 [https://open.spotify.com/show/2Yra40xvXxnV9iuP86P2dR?si=40a1261e2e954856] Apple Podcasts: https://podcasts.apple.com/us/podcast/the-fitz-franson-show/id1828462403 [https://podcasts.apple.com/us/podcast/the-fitz-franson-show/id1828462403] Audible: https://a.co/d/0a9gxjs0 [https://a.co/d/0a9gxjs0] 📚 BOOKS MENTIONED IN THIS EPISODE 👉 Who Not How (Dan Sullivan & Dr. Benjamin Hardy): https://www.audible.com/pd/Who-Not-How-Audiobook/1401960774?source_code=ASSGB149080119000H&share_location=pdp [https://www.audible.com/pd/Who-Not-How-Audiobook/1401960774?source_code=ASSGB149080119000H&share_location=pdp] 👉 Never Split the Difference (Chris Voss): https://www.audible.com/pd/Never-Split-the-Difference-Audiobook/B01CF5O89G?eac_link=FkKLh1P7RDEG&ref=web_search_eac_asin_1&eac_selected_type=asin&eac_selected=B01CF5O89G&qid=ddJ5jSncH9&eac_id=131-5267629-7384469_ddJ5jSncH9&sr=1-1 [https://www.audible.com/pd/Never-Split-the-Difference-Audiobook/B01CF5O89G?eac_link=FkKLh1P7RDEG&ref=web_search_eac_asin_1&eac_selected_type=asin&eac_selected=B01CF5O89G&qid=ddJ5jSncH9&eac_id=131-5267629-7384469_ddJ5jSncH9&sr=1-1]

How to Grow a Regional Business Without Losing Your Culture | Telisha Day

What does it really take to grow a business without losing your culture, your family, or yourself? In this episode of The Fitz & Franson Show, Fitz and Franson sit down with Telisha Day, Sales & Marketing Manager at Sullivan Concrete Coatings, to talk about the power of ownership mentality, scaling from a small crew to a regional operation, building a family-first culture, winning commercial work, and leading with confidence in a male-dominated industry. Telisha shares hard-earned lessons on sales, customer experience, installer relationships, leadership, work-life tension, and why believing in yourself matters more than waiting for permission. This episode is for business owners, sales leaders, operators, and anyone trying to grow something real without faking it. In this episode: * Ownership mindset and leadership without a title * Scaling from one crew to multiple locations * Building culture rooted in family and respect * Sales, listening, and customer trust * Growing commercial revenue with confidence * Balancing ambition with family life * Leadership lessons from real-world experience Connect with Telisha Day Email: telisha@sullivanscoating.com [telisha@sullivanscoating.com] Book your free strategy call: https://api.leadconnectorhq.com/widget/form/zKxLXqfU7G06U9jWUhyn [https://api.leadconnectorhq.com/widget/form/zKxLXqfU7G06U9jWUhyn] Powrful Media: https://powrful.com [https://powrful.com] Fitz & Franson Show: https://fitzandfransonshow.com [https://fitzandfransonshow.com] Subscribe for more conversations on leadership, business growth, marketing, and authentic living. #Leadership #Entrepreneurship #Business #SmallBusiness #WomenLeadership