Flourish with Sarah Richardson

Flourish: Hospitality Isn’t About Luxury, It’s About Humanity with Page Petry

February 17, 2026: Page Petry [https://www.linkedin.com/in/pagepetry/], Principal at Page Petry Consulting [https://pagepetry.com/] joins Sarah Richardson to explore what healthcare can learn from the art of service. Drawing from her background leading highly service-driven organizations, Page shares how anticipation, empathy, and experience design can transform patient care, strengthen teams, and create cultures where trust and compassion thrive. From care coordination and journey mapping to leadership visibility and burnout prevention, this conversation reframes hospitality not as an add-on, but as a cultural foundation for consistent, human-centered healthcare. Key Points: 00:00:49 Defining Great Service 00:03:14 Noticing the Unspoken 00:06:49 Anticipation in Action 00:11:06 Hospitality Without Choice 00:25:17 Sustaining Excellence Without Burnout Golf Tournament Registration: https://carahevents.carahsoft.com/Event/Details/686801-ThisWeekHealth [https://carahevents.carahsoft.com/Event/Details/686801-ThisWeekHealth] LinkedIn: This Week Health [https://www.linkedin.com/company/ThisWeekHealth] Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer [https://www.alexslemonade.org/mypage/3173454]

Flourish: Extraordinary Ordinary Women and Finding Your Worth with Mandy Crosby

April 21, 2026: What happens when a young mother with no plan, no car, and no housing decides she's done surviving and ready to lead? Lead Consultant and Author of “Extraordinary Ordinary Women,” Mandy Crosby [https://www.linkedin.com/in/mandy-crosby-3263a8215/] joins host Sarah Richardson to share the unfiltered story behind her journey from medical assistant to healthcare IT executive advisor. From the leader who refused to put her on a do-not-hire list to the moment she raised her hand for Epic training and changed her career forever, Mandy's story explores potential, grace, and legacy. Key Points: * 05:27 Second Chances at Work * 09:41 Seeds and Self-Worth * 15:19 Give Flowers and Intuition * 20:49 Mentorship Skills Inventory * 26:15 Speed Round X: This Week Health [https://twitter.com/thisweekhealth] LinkedIn: This Week Health [https://www.linkedin.com/company/ThisWeekHealth] Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer [https://www.alexslemonade.org/mypage/3173454]

Flourish Soundbytes: Surviving a High Risk Pregnancy and Finding Purpose With Ashley Jester

April 16, 2026: In this personal and powerful episode of Flourish Soundbytes, Sarah Richardson welcomes healthcare leader and author of “Poppy’s Story” Ashley Jester [https://www.linkedin.com/in/ashley-jester-ms-cdh-p-72356959/]for a conversation that goes far beyond professional achievement. Ashley shares the journey of her pregnancy, one that shifted from joyful expectation to a fight for life. Ashley reflects on how purpose conquered pain, what she wishes the healthcare system had offered her, and how her daughter, nearly three years old and thriving, continues to inspire every single day. Key Points: * 01:00 Ashley’s Healthcare Path * 02:37 Pregnancy Turns Critical * 10:14 Purpose Over Pain * 15:02 Advocacy and New Normal X: This Week Health [https://twitter.com/thisweekhealth] LinkedIn: This Week Health [https://www.linkedin.com/company/ThisWeekHealth] Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer [https://www.alexslemonade.org/mypage/3173454]

Flourish Soundbytes: From Patient to Advocate - Healthcare Needs Your Story with Grace Vinton

April 9, 2026: What happens when a healthcare communications professional becomes the patient no one listened to? Grace Vinton [https://www.linkedin.com/in/gracevinton/], Director of Media Relations at Supreme Communications [https://www.supremegroup.ai/science-healthcare-communications] and Host of the “HITea With Grace [https://hiteawithgrace.com/]” podcast, joins Sarah Richardson on Flourish Soundbytes. From making the case for patients on innovation panels to arguing that caregivers deserve a seat at the governance table, Grace challenges the industry to move from treating patients as case studies to recognizing them as lived experience experts. It’s not just right, it's financially genius. Keep up to date on the latest in health IT: https://thisweekhealth.com/news/ [https://thisweekhealth.com/news/] Key Points: * 01:21 Storytelling to Advocacy * 06:43 Caregivers Need a Seat * 10:19 Chief Patient Officer * 19:35 AI Tech Stack and Wrap

Flourish Soundbytes: The Only Woman in the Room - Grit and Knowing When to Leave with Lisa Davis

March 31, 2026: For decades, Lisa Davis [https://www.linkedin.com/in/lisa-davis-cio/] was often the only woman in the room, navigating the highest levels of corporate leadership while quietly asking the questions so many women dare not voice out loud. Now, as Founder and CEO of Davis Core Advisory [https://www.daviscoreadvisory.com/] and author of the upcoming book “The Only Woman in the Room”, Lisa joins Sarah to unpack why the workplace system hasn't kept pace with women's ambitions, what separates healthy perseverance from fear-based endurance, and why the rise of AI makes diverse voices more urgent than ever. Key Points: * 03:56 Why Work Still Penalizes Women * 06:40 Stay, Stretch, Or Leave * 14:25 Leadership Identity Lessons * 20:04 Book Launch And Farewell X: This Week Health [https://twitter.com/thisweekhealth] LinkedIn: This Week Health [https://www.linkedin.com/company/ThisWeekHealth] Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer [https://www.alexslemonade.org/mypage/3173454]