Hot Tea with Umo & Bri

EPISODE 6: Expensive Mistakes We Made So You Don’t Have To

What if the biggest thing holding your business back is a mistake you keep paying for twice? In this episode of Hot Tea with Umo and Bri, Umo and Bri get real about the costly choices founders make when emotions, ego, fear, or rushing lead the way. They share honest stories about opening too fast, offering services no one asked for, waiting too long to hire help, underpricing for too long, and keeping clients or team members who are not the right fit. This episode is a friendly reminder that mistakes happen, but repeating them is where the real cost shows up. Slow down, build better systems, charge your worth, protect your peace, and grow with the right people beside you.  Umo's Instagram: @sassy.sports.dietitian [https://www.instagram.com/sassy.sports.dietitian] Bri's Instagram: @theathletitian [https://www.instagram.com/theathletitian] Join our communiTEA: hotteawithumoandbri.com/communitea-signup [https://hotteawithumoandbri.com/communitea-signup] If you got something from today's Hot Tea, make sure you subscribe, leave a 5-star review, and spill the tea with someone else! Key Timestamps: (1:24) Expensive mistakes that cost time, money, energy, and confidence (3:35) Making rushed business decisions from frustration (5:23) Trying to offer too many services too soon (8:13) How ego, cheap choices, and DIY habits can cost more later (11:18) Underpricing and learning to charge your worth (15:18) Why wrong-fit clients drain energy and reputation (18:06) How to avoid paying twice for the same mistake (19:05) Growing a team slowly and hiring the right people (22:14) Building systems, processes, and consistency (24:29) Learning faster, adjusting quicker, and building smarter

EPISODE 5: How to Create a Client Experience They Won’t Stop Talking About

What makes a client remember you, trust you, and tell everyone they know about your business? In this episode of Hot Tea with Umo and Bri, they share why a great client experience is one of the most powerful ways to grow a sports nutrition, fitness, or wellness business. They talk about the simple things that make clients feel seen, from quick response times and clear booking steps to warm welcomes, personal touches, and strong follow-up. They also explain why your work does not stop after the sale. A thoughtful experience helps clients feel supported, stay committed, and share your name with others. If you want more loyalty, referrals, and long-term growth, this episode is full of practical reminders you can use right away. Umo's Instagram: @sassy.sports.dietitian [https://www.instagram.com/sassy.sports.dietitian] Bri's Instagram: @theathletitian [https://www.instagram.com/theathletitian] Join our communiTEA: hotteawithumoandbri.com/communitea-signup [https://hotteawithumoandbri.com/communitea-signup] If you got something from today's Hot Tea, make sure you subscribe, leave a 5-star review, and spill the tea with someone else! Episode highlights: (1:15) Why client experience drives sustainable business growth (2:15) Making clients feel comfortable from the start (7:35) The client experience begins before they book (8:45) Clear communication, fast replies, and easy booking (12:42) Helping clients feel seen and valued (15:06) Onboarding, next steps, check-ins, and celebrating wins (17:31) Turning great service into retention and growth (19:31) Small personal touches that create loyalty (22:11) How word-of-mouth can reduce marketing stress (24:01) Why client experience can bring strong ROI

EPISODE 4: Building Referral Ecosystems

What if your next best client came from a relationship you already have? In this episode of Hot Tea with Umo and Bri, Umo and Bri talk about why referral systems are one of the most powerful ways to grow a sports nutrition, fitness, or wellness business. They share how trusted partnerships can bring in aligned clients, shorten the decision-making process, and create steady growth outside of social media. From building relationships with physicians, physical therapists, coaches, chefs, and other professionals to creating simple referral packets and tracking contacts in a spreadsheet, this conversation is full of real-life business tips. They also remind founders that referrals are built through care, follow-up, and genuine connection. Sometimes, one kind message or compliment can open the door to a lasting partnership. Umo's Instagram: @sassy.sports.dietitian [https://www.instagram.com/sassy.sports.dietitian] Bri's Instagram: @theathletitian [https://www.instagram.com/theathletitian] Join our communiTEA: hotteawithumoandbri.com/communitea-signup [https://hotteawithumoandbri.com/communitea-signup] If you got something from today's Hot Tea, make sure you subscribe, leave a 5-star review, and spill the tea with someone else! Episode highlights: (1:23) Why referral ecosystems matter for sustainable business growth (2:12) How referrals build trust and credibility (3:21) Using physicians, clinicians, and patient word of mouth as referral sources (5:38) How referrals help clients make faster decisions (6:27) Attracting aligned clients through aligned partnerships (7:32) Why nurturing referral relationships matters (8:20) Referral growth versus relying only on social media (10:31) Why LinkedIn can be a strong place for professional connections (12:22) Choosing the right strategic partners (15:18) Tracking referral contacts and follow-ups (17:14) Creating simple referral systems and packets (19:36) Using events, webinars, and collaborations to keep referrals active (21:00) Building real relationships beyond business (23:27) Why a simple compliment can start a great connection

EPISODE 3: Why Delegation Fails for Entrepreneurs

What if the reason delegation feels so hard is not your team, but the way the work is being handed off? In this episode, Uma and Bri get real about why delegation often falls apart for business owners, especially when you care deeply about your work and struggle to let go. They share honest lessons from their own hiring mistakes, including hiring in chaos, unclear expectations, and assuming people know more than they do. They also talk about what actually helps: clear communication, strong systems, detailed SOPs, examples, accountability, and giving team members the support they need to succeed. This conversation is a must-listen for wellness and nutrition entrepreneurs who want to grow without carrying every part of the business alone. Umo's Instagram: @sassy.sports.dietitian [https://www.instagram.com/sassy.sports.dietitian] Bri's Instagram: @theathletitian [https://www.instagram.com/theathletitian] Join our communiTEA: hotteawithumoandbri.com/communitea-signup [https://hotteawithumoandbri.com/communitea-signup] If you got something from today's Hot Tea, make sure you subscribe, leave a 5-star review, and spill the tea with someone else! Episode highlights: (1:23) Why delegation feels harder than it sounds (3:26) Early hiring mistakes and lessons learned (6:24) Common reasons delegation fails (11:21) Setting clear expectations from the start (14:40) Why systems, examples, and SOPs matter (17:06) Accountability, ownership, and team autonomy (20:47) Defining success and supporting different work styles (23:30) Collaboration, team culture, and founder support (26:23) Final takeaway on building a business that can grow

EPISODE 2: Speaking, Media & Visibility as Growth Channels

What if the visibility you are chasing could lead to real clients, brand deals, and lasting business growth? In this episode of Hot Tea with Uma and Brie, Uma and Brie talk about why speaking, podcast features, media quotes, and even local events can do much more than boost your name. They share how the right visibility can build trust, show your expertise, and open doors to partnerships you may never expect. They also keep it real about fear, preparation, staying true to your niche, and why going viral does not always help your business. This episode is a smart reminder that the best opportunities come when your message, your values, and your offers all work together. Umo's Instagram: @sassy.sports.dietitian [https://www.instagram.com/sassy.sports.dietitian] Bri's Instagram: @theathletitian [https://www.instagram.com/theathletitian] Join our communiTEA: hotteawithumoandbri.com/communitea-signup [https://hotteawithumoandbri.com/communitea-signup] If you got something from today's Hot Tea, make sure you subscribe, leave a 5-star review, and spill the tea with someone else! Episode highlights: (0:48) Visibility as a business growth tool (5:02) Different ways to share your voice (7:04) Surprising opportunities from media (12:21) Speaking as a business strategy (20:11) Choosing topics that fit your passion (26:01) How to prepare for speaking and media (29:48) Consistency vs viral moments (38:12) Pairing visibility with your offers