Innovate For Impact by Tania Gomez Consulting

Innovate for Impact - nTrustus

In this episode of Innovate for Impact,, Tania Gomez sits down with Ross Paull, founder of nTrustus, to explore how digital complaint solutions are transforming compliance for NDIS providers. With a grant from the NDIS Quality & Safeguards Commission, nTrustus has developed a digital tool to help providers and participants handle complaints efficiently.   Key Topics Covered: ✔️ How nTrustus digitises complaint management for NDIS providers ✔️ Why manual complaints tracking is inefficient & outdated ✔️ How AI-powered tools improve complaint resolution ✔️ Why NDIS participants hesitate to make complaints & how to fix it ✔️ How tech can streamline compliance & incident reporting   Episode Highlights: 00:00 – Introduction: Meet Ross Paull, founder of nTrustus 02:05 – How a financial services compliance tool led to nTrustus 04:30 – The challenges of manual complaints processes for NDIS providers 07:10 – How nTrustus simplifies complaints & enhances provider response 09:45 – The importance of capturing feedback for service improvement 12:20 – Why participants hesitate to complain & how tech empowers them 14:40 – How AI automates workflows & detects reportable incidents 17:30 – How providers can use complaint data for business growth 19:10 – The future of compliance tech & NDIS registration changes   Follow Tania Gomez Consulting on Facebook: https://www.facebook.com/taniagomezconsulting/ [https://www.facebook.com/taniagomezconsulting/]  Instagram: https://www.instagram.com/taniagomezconsulting/ [https://www.instagram.com/taniagomezconsulting/]  LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting [https://au.linkedin.com/company/tania-gomez-consulting] Or you can also visit our website: http://www.taniagomez.com.au/ [http://www.taniagomez.com.au/] 👉 Enjoying Innovate for Impact? Don’t forget to subscribe, leave a review, and share this episode with your network!

Making a change from within I River Night - Developing Australian Communities

In this powerful episode of Innovate for Impact, host Tania Gomez sits down with River Knight, founder of Developing Australian Communities and a disability advocate, to discuss how to reshape the disability sector. River shares insights from over 30 years of experience, reflecting on the systemic challenges in NDIS, the urgent need for holistic case management, and his push for political change to better serve people with disabilities.   They also discuss the failures of co-design in NDIS reforms, the erosion of choice and control for participants, and the essential role of collaboration across government departments. With an election on the horizon, River’s call to action is clear: It’s time for intelligent voting and accountability in disability services.   Timestamps: 00:00 – Introduction to the episode 02:10 – Meet River Knight: 30+ years in the disability sector 06:30 – The story behind Developing Australian Communities 11:15 – Pivoting to politics: Why River wants to represent Blair 18:00 – Failures of co-design in NDIS and rapid policy changes 25:40 – The erosion of choice and control for NDIS participants 30:15 – Why collaboration between government departments is essential 37:50 – How to address systemic failures in NDIS case management 45:20 – Holding policymakers accountable and the power of advocacy 50:00 – River’s vision for a reformed NDIS and holistic disability support 55:30 – Why voters in Blair need to demand representation that matters 01:00:00 – Final takeaway: Advocating for a united voice in disability services   Follow Tania Gomez Consulting on Facebook: https://www.facebook.com/taniagomezconsulting/ Instagram: https://www.instagram.com/taniagomezconsulting/ LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting   Or you can also visit our website: http://www.taniagomez.com.au/   👉 Enjoying Innovate for Impact? Don’t forget to subscribe, leave a review, and share this episode with your network!

Using Gaming to take you to where you want to be | Daniel Barber - Socializer Gaming (Episode 15)

Introduction: Welcome to Innovate for Impact, an informative mini-series brought to you by Tania Gomez Consulting. In this series, we explore the remarkable innovations shaping the landscape of the NDIS for a more inclusive future. Today, we are joined by Daniel Barber, the founder of Socializer Gaming, who shares insights on how video games are being used to help individuals, especially those with disabilities, by providing a safe and familiar environment to work through challenges. Highlights with Time Stamps: * 0:00: Introduction to Innovate for Impact and the goals of the series. * 1:00: Introduction of Daniel Barber, founder of Socializer Gaming. * 2:00: Discussion on the use of video games like Minecraft to help meet people where they are and get them where they want to be. * 5:00: Explanation of how video games are used to bond and understand skill sets. * 7:00: The role of Dungeons and Dragons in helping individuals understand themselves and others better. * 10:00: Real-life examples of how these gaming sessions have helped individuals, including a story about a nine-year-old working through anger. * 12:00: The impact of these sessions on adults, including stories of individuals overcoming loneliness and building new relationships. Key Takeaways: * Video games can be a powerful tool to help individuals, especially those with disabilities, by providing a safe and familiar environment to work through challenges. * The use of games like Minecraft and Dungeons and Dragons can help individuals develop social skills, understand themselves better, and build confidence. * These sessions are not therapy but are designed to encourage and empower individuals through engaging and interactive activities. * Real-life examples show the positive impact of these sessions, from helping children manage emotions to enabling adults to overcome loneliness and build meaningful connections.

Revolutionising Disability Support | Dr. Gunther Paul - Aussie Ergonomics (Episode 14)

In this episode, Tania sits down with Dr. Paul from Aussie Ergonomics, a leading expert in ergonomics and rehabilitation engineering. With over 30 years of experience in both industry and academia, Dr. Paul shares his remarkable journey from global automotive giants like Ford and Mercedes-Benz to founding Aussie Ergonomics in 2020. Key Highlights: Introduction to Aussie Ergonomics: Discover how Dr. Paul and his team are integrating service provision with assistive technology to deliver personalised solutions for NDIS participants. Innovative Approaches: Learn about the cutting-edge methods, such as advanced pressure mapping, 3D scanning, and custom wheelchair cushion design, that set Aussie Ergonomics apart in the disability support sector. Challenges and Solutions: Dr. Paul discusses the hurdles faced by small providers in the NDIS system and how Aussie Ergonomics is overcoming these with a data-driven, evidence-based approach. Expanding Impact: Hear about the plans to extend Aussie Ergonomics’ services across Australia, making innovative assistive technology accessible to all. Chapters: 00:00 - Introduction 01:10 - Dr. Paul's Background and Career Highlights 06:00 - What is Aussie Ergonomics? 10:00 - Innovative Solutions in Ergonomics 15:30 - Challenges in the NDIS Space 20:00 - Future Plans and Expansion Thank you for watching! If you enjoyed this video, please like, share, and leave a comment below with your thoughts or questions. Contact Information: 📧 Email: info@aussieergonomics.com.au 🌐 Website: www.aussieergonomics.com.au Follow Tania Gomez Consulting on  Facebook: https://www.facebook.com/taniagomezconsulting/ Instagram: https://www.instagram.com/taniagomezconsulting/ LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting Or you can also visit our website: http://www.taniagomez.com.au/ Related Videos You May Like: ▫️ https://youtu.be/jgbUe7uz_Dc?feature=shared ▫️ https://youtu.be/1yhPmq1K2jI?feature=shared ▫️ https://youtu.be/SdoCRKp9GvY?feature=shared #NDIS #ndisaustralia #InnovateForImpact #AussieErgonomics #DisabilitySupport #AssistiveTechnology #Ergonomics #Inclusion #taniagomezconsulting

Gamified Therapy Innovations | Justin Keenan - Lusio Rehab

In this episode of Innovate for Impact, Tania Gomez sits down with Justin Keenan, co-founder and CEO of Lusio Rehab, to discuss the transformative power of gamification in physical therapy. Lusio Rehab's innovative wearable technology is revolutionising therapy by making it interactive and engaging through gamified experiences. Justin shares the journey from concept to a globally impactful tech solution, emphasising the importance of co-design, collaboration, and community in developing effective assistive technology. Tune in to learn about the challenges and successes of bringing this cutting-edge solution to the market and its profound impact on both clients and therapists. Episode Highlights: * Introduction to Lusio Rehab: Justin introduces Lusio Rehab and its gamified wearable technology designed to enhance physical therapy. * Gamification Explained: Detailed discussion on how Lusio Rehab integrates gamification to motivate users and improve therapy adherence. * The Journey and Challenges: Insight into the development process, including co-design with clients and navigating the complexities of the assistive tech marke. * Impact and Awards: Lusio Rehab's recognition in the industry, including winning the Australian Disability Services Award for Best Technology Product. * Future Directions: Exploration of future plans for Lusio Rehab, including global expansion and continued innovation in assistive technology. Chapter Timestamps: 00:32 - Meet Justin Keenan, Co-Founder of Lusio Rehab 01:57 - How Lusio Rehab Gamifies Physical Therapy 09:54 - The Origin of Lusio Rehab's Wearable Tech 18:36 - Overcoming Challenges in the Assistive Tech Space 26:16 - Recognition and Awards for Lusio Rehab 32:45 - Importance of Co-Design and Client Feedback 40:31 - Future Plans and Expansion of Lusio Rehab 46:20 - Contact Information   Connect with Lusio Rehab: Visit Lusio Rehab’s website: www.lusiorehab.com Email Justin at justin@lusiorehab.com Stay connected for more insightful discussions and inspiring stories on Innovate for Impact, where we explore groundbreaking ideas shaping the future of the NDIS. #NDIS #Rehabilitation #InnovateForImpact #WearableTech #Gamification #LusioRehab #TaniaGomezConsulting Follow Tania Gomez Consulting on  Facebook: https://www.facebook.com/taniagomezconsulting/ Instagram: https://www.instagram.com/taniagomezconsulting/ LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting Or you can also visit our website: http://www.taniagomez.com.au/