Shelley on Your Shoulder

Ep. 9 - Teams #2 - Building Team Trust Through Clarity And Connection

Trust is not something teams either “have” or “don’t have.” It is something leaders and teams build intentionally through communication, consistency, and intention. In this episode of Shelley on Your Shoulder, Shelley Saeger explores how assumptions, unclear expectations, and pressure for outcomes can quietly erode trust inside a team — and how simple resets can rebuild alignment before tension turns into conflict. Through a real leadership example, Shelley walks through practical ways teams can strengthen trust, improve collaboration, and create healthier communication norms that help people share concerns earlier, work together faster, and stay aligned around shared goals. Topics You’ll Hear: * Recognizing the early signs of low trust, including tension and second-guessing  *  Learning from a leadership misstep: assuming buy-in and mistaking concerns for resistance  *  Finding the right balance between outcome focus and people focus for team success  *  Using a simple framework for clarity: what, why, who, and how  * Making space for relationships so people share earlier and collaborate faster  Strong teams are not built by accident. They are built through intentional trust, clear communication, and leaders who are willing to create space for alignment before problems grow. Subscribe to Shelley on Your Shoulder for practical leadership insights from Shelley Saeger or contact her today [https://sevenbigconsulting.com/contact-seven-big-coaching-consulting] to learn more about how she can help you in your leadership journey. If you found today’s episode helpful, don’t forget to like, follow/subscribe, and share! Ready to begin your own leadership journey or have questions? Visit 7bigconsulting.com [https://sevenbigconsulting.com/] to schedule your complimentary discovery call today. Begin transforming your leadership journey with the clarity to lead and the confidence to succeed.

Ep. 8 - Introduction to Teams

What separates a group from a true team—and why does it matter for leaders? In this kickoff to our teams series, Shelley Saeger shares real-world stories that highlight the difference between loosely connected groups and high-performing teams built on shared purpose and trust. In this episode, you’ll learn: * how misaligned incentives can undermine collaboration,  * why leaders often create friction by structuring teams incorrectly,  * the five essentials every effective team needs: identity, purpose, roles, norms, and communication.  We also introduce key frameworks like Tuckman’s Stages of Group Development and The Five Dysfunctions of a Team to help you understand how teams evolve—and how to lead them better. In later modules we'll cover: trust building, conflict, commitment, accountability, and volunteer teams. If you found today's episode helpful, be sure to subscribe and share it with friends and colleagues who are ready to find the secret to high performing teams. If you found today’s episode helpful, don’t forget to like, follow/subscribe, and share! Ready to begin your own leadership journey or have questions? Visit 7bigconsulting.com [https://sevenbigconsulting.com/] to schedule your complimentary discovery call today. Begin transforming your leadership journey with the clarity to lead and the confidence to succeed.

Ep. 7 - Setting Clear Expectations Isn't Micromanaging

In this episode of Shelley on Your Shoulder, host Shelley Saeger breaks down why unclear expectations quietly drain performance, create frustration, and cost organizations time and trust. As a leadership coach at Seven Big Coaching & Consulting, Shelley shares a simple, repeatable framework leaders can use to set clear, confident expectations—without sliding into micromanagement. You’ll learn how to spot misalignment early, communicate outcomes with clarity, and confirm shared understanding so your team can move forward with ownership and confidence. Key Takeaways * The real cost of vague direction—for leaders, teams, and results * How misalignment shows up in behavior, body language, and outcomes * Three common barriers to clarity: time pressure, fear of micromanaging, and assumptions * A simple leadership loop: Get Clear → Communicate → Confirm * Using What, Why, and How to define outcomes and guardrails * Setting non-negotiables while still empowering ownership * Stronger check-back questions that prevent rework * How to build the “clarity muscle” through consistent practice This episode lays the groundwork for high-performance teaming by helping leaders replace ambiguity with alignment—so expectations drive results instead of confusion. Link  * Simon Sinek YouTube Channel [https://www.youtube.com/@SimonSinek] If you found today’s episode helpful, don’t forget to like, follow/subscribe, and share! Ready to begin your own leadership journey or have questions? Visit 7bigconsulting.com [https://sevenbigconsulting.com/] to schedule your complimentary discovery call today. Begin transforming your leadership journey with the clarity to lead and the confidence to succeed.

Ep. 6 - The Power of the Pause

Ever wish you could un-send that email or take back a hasty answer in a high-stakes meeting? In this episode of Shelley on Your Shoulder, I’ll reveal a deceptively simple yet powerful leadership tool—the pause. Learn how to transform reactive moments into deliberate choices that increase clarity, composure, and confidence under pressure. Key Takeaways: *  Why quick reactions sabotage clarity, relationships, and outcomes * How fight-flight-freeze shows up in leadership moments * The three-step Pause–Assess–Choose method for responding instead of reacting * How naming feelings interrupts knee-jerk responses * Rewriting the story in your head with facts, not assumptions * Reframing “urgent” emails and senior leader asks * A real-world COVID HR case study showing how a pause improved performance reviews * Practical prompts, scripts, and micro-routines to use right away * How long a pause should last—and how to know when it’s enough I’ll walks through how your body signals urgency, and how a 30-second pause can reset your thinking. You’ll learn to name what you feel, separate fact from story, and choose the next smallest effective action. From handling tough questions to crafting calm, effective replies to “need this now” emails, these skills help you lead with steadiness when stakes are high. If you’re ready to trade reactivity for clarity and confidence, this episode delivers actionable tools for mindful leadership, psychological safety, and practical stress management. If you found today’s episode helpful, don’t forget to like, follow/subscribe, and share! Ready to begin your own leadership journey or have questions? Visit 7bigconsulting.com [https://sevenbigconsulting.com/] to schedule your complimentary discovery call today. Begin transforming your leadership journey with the clarity to lead and the confidence to succeed.

Ep. 5 - Choosing To Lead

What if the most powerful tool you have as a leader isn’t a framework or a playbook—but your next choice? We unpack the mindset shift that turns overwhelm into agency by reframing leadership as a series of intentional decisions you make every day, not a title you hold. From the first “yes” to the role, to defining your values, to adapting your style without losing your integrity, we break down how to lead with clarity, confidence, and purpose when the stakes are real and the variables keep changing. You’ll learn how to: * Clarify your values to define how you show up * Balance fairness with flexibility * Move beyond the myth of one “best” leadership style * Apply situational awareness and adaptive behaviors * Use a simple reflection reset to realign your choices The Power of the Pause is a simple, repeatable way to reset when you feel off course: recommit to the role you chose, restate your values in plain language, and scan the current situation to match your style to the moment. It’s a shift from reacting to choosing—and that choice compounds into better culture, clearer priorities, and stronger results. If this conversation helps you find even a small breath of space to lead with intention, share it with a peer who needs the same reset.  If you found today’s episode helpful, don’t forget to like, follow/subscribe, and share! Ready to begin your own leadership journey or have questions? Visit 7bigconsulting.com [https://sevenbigconsulting.com/] to schedule your complimentary discovery call today. Begin transforming your leadership journey with the clarity to lead and the confidence to succeed.