The Extraction

The Extraction Ep 36: Build Dental Enterprise Value With Strong Operations Teams

Jordan Blackmon from Tower Leadership joins The Extraction to break down what really builds enterprise value in a dental practice. Too many owners chase more locations, more doctors, and more operatories before the fundamentals are strong. Jordan explains why profitable growth starts with clear processes, accurate KPIs, strong leadership, and the right people in the right roles. He also shares why many practices hit a ceiling when the owner stays trapped as clinician, CEO, marketing director, HR lead, and recruiter. In this episode, Kyle, Colin, and Jordan discuss when to hire an operations leader, why “always be hiring” prevents panic decisions, and how advisors can help owners interpret the numbers behind collections, hygiene, call conversion, and broken appointments. If you want to scale without creating more chaos, this episode gives you a smarter way to think about growth, wealth, and value. www.towerleadership.com [www.towerleadership.com] www.teamcaredental.com [www.teamcaredental.com]

The Extraction Ep 35: Fill Prime Time Hygiene for More Production

Matt Pryor, Senior Practice Growth Analyst at Chrisad, joins TeamCare CEO Colin Ambler and co host Kyle Bergman to unpack the systems behind predictable dental practice growth. Matt shares why advertising alone does not solve growth, and why patient experience, phone skills, hygiene access, wait times, bathrooms, and staffing all shape whether marketing works. He explains the “recipe for success” that helped Noble Dentistry grow from a scratch practice, including same day availability, prime time hygiene, and staff incentives. The episode also covers why practices should stop building schedules around employee preferences and start matching patient demand. Matt shares practical examples, including $300 and $500 incentives that filled difficult schedules, and why practices booking new patients weeks out create their own glass ceiling. TeamCare comes up throughout as the analytics and incentive automation layer built from these growth lessons. https://chrisad.com/ www.teamcaredental.com

The Extraction Ep 34: Turn Dental Data Into KPIs That Drive Practice Growth

Better dental data can change how practices grow, measure performance, and choose technology. In this episode, Kyle Bergman and TeamCare co-founder and CEO Colin Ambler talk with Jake Larsen, co-founder at Kala, about the data layer behind modern dental operations. Jake shares his path from the early days of Weave, where he spent 10 years in sales, go to market, partnerships, and strategy, to building Kala with ex-Weave teammates. The conversation breaks down why PMS access matters, how Kala Unify supports startups through one API, why Sync helps DSOs centralize data, and how Flow connects marketing leads to revenue in the PMS. Jake also explains why growing practices should watch hygiene as a leading indicator, including the idea of True Hygiene Value and the 3 to 6 month impact when hygiene weakens. https://getkolla.com/ www.teamcaredental.com

The Extraction Ep 33: Tax Strategy vs CPA: What Every Dentist Should Know

Most dentists work hard. Too many overpay in taxes because they rely on reactive advice instead of proactive planning. In this episode of The Extraction Podcast, Kyle Bergman and TeamCare CEO Colin sit down with Rachel Michaelov, Founder and CEO of Empire Tax Advisors and Practice Wealth Partners. Rachel shares how a dentist with a large tax liability inspired her to specialize in advanced tax strategies for practice owners. She explains the critical difference between tax preparation and tax strategy, why many dentists write six-figure checks to the IRS unnecessarily, and what practice owners can do before year-end to reduce taxable income legally. Rachel also breaks down entity structure mistakes, reasonable compensation for S Corps, cost segregation strategies, R&D tax credits, and why buying equipment solely for tax savings can backfire. This conversation is packed with practical insights for dentists who want to build wealth while growing their practices. www.teamcaredental.com [www.teamcaredental.com] www.empiretaxusa.com [www.empiretaxusa.com]

The Extraction Ep 32: The Dental Membership Playbook for Growth & Recurring Revenue

Dental insurance may not be the retention tool most practices think it is. In this episode of The Extraction Podcast, Kyle Bergman sits down with Paul Lowry, co-founder of Dental Menu, to unpack what makes membership plans successful and why many in-office plans fall short. Paul shares lessons from a 250,000-patient study that revealed a dramatic gap between cash-pay patient retention and insured patient retention. He explains the difference between discount plans and true membership plans, how subscription-style models can create recurring revenue, and why patient loyalty increases when practices focus on access to care instead of one-time discounts. The conversation also explores referral programs, rewards strategies, team incentives, practice valuation, and the operational importance of accurate practice management software accounting. If you want to reduce dependence on insurance while creating a more predictable and profitable business, this episode delivers practical frameworks you can apply immediately. www.teamcaredental.com [www.teamcaredental.com] www.dentalmenu.com [www.dentalmenu.com]