The DSO Hygienist with Christine Diehl

DSO Due Diligence: The Tech Deal Breakers

In this episode, Mike Huffaker breaks down why technology infrastructure has become one of the most heavily scrutinized areas of private equity due diligence in today’s DSO market. As buyers look beyond production numbers and EBITDA, they’re evaluating whether a DSO’s systems can scale, integrate, protect patient data, and support long-term growth. Mike shares the most common technology gaps that trigger concern during the sale process, how outdated systems can impact valuation, and the framework DSO leaders can use to identify hidden risks before they become costly negotiation points. From cybersecurity and reporting capabilities to operational efficiency and scalability, this conversation gives dental leaders a practical look at what private equity firms are really evaluating behind the scenes. If you’re preparing for growth, recapitalization, or a future exit, this episode offers insight into how the right technology strategy can strengthen both operational performance and enterprise value. Mike Huffaker is the Chief Revenue Officer for Planet DDS. With a remarkable track record, he spearheads both the sales and marketing divisions of this rapidly growing dental software solutions company. Huffaker brings invaluable insights into evolving trends in the dental industry. During his tenure, the company has achieved significant milestones, now proudly serving over 13,000 dental practices, including many large DSOs and emerging groups.  @thedsohygienist "Like" and "Subscribe" https://thedsohygienist.buzzsprout.com Follow me on LinkedIn:  www.linkedin.com/comm/mynetwork/discovery-see-all?usecase=PEOPLE_FOLLOWS&followMember=christine-diehl-rdh music credit:  "Seize the Day" by Andrey Rossi

Revenue Leakage Is Quietly Killing Dental Practices. Here’s How to Stop It

In this episode of The DSO Hygienist, we break down the hidden operational gaps quietly costing practices thousands every month, without most teams even realizing it. Helen Sublette is a dental executive and revenue cycle strategist with over 15 years of experience leading and scaling operations across multi-site dental organizations. As the Founder and CEO of Coastal Dental Professionals Consulting, she specializes in designing and optimizing revenue cycle systems, from insurance verification to analytics and A/R performance, helping practices eliminate revenue leakage and recover hundreds of thousands of dollars in lost production and collections. Known for her ability to turn complex operational challenges into structured, high- performing systems, Helen has built and led teams supporting dozens of practices, consistently improving accuracy, reducing denials, and driving measurable financial results. She currently serves as Co-Chair of the Professional Model Workgroup with the Dental Assisting National Board and is a speaker with the American Association of Orthodontists, where she educates on orthodontic billing, coding optimization, and revenue cycle strategy. At the core of her work is a people-first philosophy, Helen believes that sustainable success comes from strong relationships, aligned teams, and systems that empower people to perform at a high level. @thedsohygienist "Like" and "Subscribe" https://thedsohygienist.buzzsprout.com Follow me on LinkedIn:  www.linkedin.com/comm/mynetwork/discovery-see-all?usecase=PEOPLE_FOLLOWS&followMember=christine-diehl-rdh music credit:  "Seize the Day" by Andrey Rossi

The Invisible Expert Problem (And How to Fix It)

Janis Sadoyama has spent over 16 years helping founders, entrepreneurs, executives, and leaders architect aligned brands from the inside out. Her philosophy is that a powerful personal brand isn't something you create; it's something you excavate. You start from experience, from everything you've already lived and built and learned, and you bring it to the surface in a way that finally makes sense to the people who need you most. Janis specializes in working with what she calls "invisible experts," the highly qualified, deeply experienced people who are somehow still the best-kept secret in their industry, and she helps them build brands that create real autonomy, real authority, and a whole lot more of the right opportunities. She's the founder of Stratum Brand Partners and the host of The Launch My Brand Today Podcast. https://stratumbrandpartners.com/ LAUNCH MY BRAND TODAY Build a brand around what you want to be known for  TAKE THE PERSONAL BRAND ARCHETYPE QUIZ [https://personalbrandarchetype.scoreapp.com/]– Discover what makes you stand out. @thedsohygienist "Like" and "Subscribe" https://thedsohygienist.buzzsprout.com Follow me on LinkedIn:  www.linkedin.com/comm/mynetwork/discovery-see-all?usecase=PEOPLE_FOLLOWS&followMember=christine-diehl-rdh music credit:  "Seize the Day" by Andrey Rossi

Capital that Clocks In

Clint Harris is a former cardiac medical sales rep turned full-time real estate investor who specializes in helping dentists, physicians, and busy healthcare professionals learn how to build passive income and diversify their revenue beyond clinical work. With 16 years in cardiac device and medical sales, Clint spent his career shoulder-to-shoulder with surgeons and providers inside operating rooms and procedural suites. He understands the schedule constraints, patient demands, and financial pressures that make traditional investing feel overwhelming for medical professionals. That’s exactly why he now focuses on educating healthcare providers on how they can create meaningful, reliable, truly passive income streams all without cutting back on their practice or clinical responsibilities. Today, Clint is a general partner at Nomad Capital and co-host of the Truly Passive Income podcast. He guides healthcare professionals in identifying passive investment opportunities so they can strengthen long-term financial stability, diversify away from single-source income, and create durable wealth that supports both their personal and professional goals. Clint’s investing background includes multifamily properties, high-end short-term rentals, and large-scale commercial conversions - such as transforming vacant big-box retail buildings into climate-controlled self-storage facilities across the Southeast. He has helped raise capital for more than $150 million in stabilized commercial assets.  Contact Clint at nomadcapital.us @thedsohygienist "Like" and "Subscribe" https://thedsohygienist.buzzsprout.com Follow me on LinkedIn:  www.linkedin.com/comm/mynetwork/discovery-see-all?usecase=PEOPLE_FOLLOWS&followMember=christine-diehl-rdh music credit:  "Seize the Day" by Andrey Rossi

The Swedish Secret to Full Body Health Starting in Your Mouth.

Dr. Jessica Lederhausen is a Swedish-trained dentist, public health advocate, entrepreneur, and founder of The Lagom Method™, as well as the author of ORAL: The Swedish Secret to Full Body Health Starting in Your Mouth. She brings clarity to the mouth–body connection, empowering people to build lasting health through small, balanced daily habits, with a focus on breathing, sleeping, eating, and moving. Her approach is grounded in the belief that true well-being comes from both personal habits and the relationships that support us. Outside of this, Jessica enjoys spending time with her growing family, staying active, and continuing her lifelong love of learning. IG #jessicalederhausen Website: TheLagomMethod.com [https://thelagommethod.com/] LinkedIn; Jessicalederhausen Buy my book:  https://www.thelagommethod.com/book-launch [https://www.thelagommethod.com/book-launch] Coaching: https://www.thelagommethod.com/bootcamp-the-lagom-method [https://www.thelagommethod.com/bootcamp-the-lagom-method] @thedsohygienist "Like" and "Subscribe" https://thedsohygienist.buzzsprout.com Follow me on LinkedIn:  www.linkedin.com/comm/mynetwork/discovery-see-all?usecase=PEOPLE_FOLLOWS&followMember=christine-diehl-rdh music credit:  "Seize the Day" by Andrey Rossi