29 Minutes of Marketing Grit
Amie sits down with Terra Chamberlin, Director of Client Service. With two decades of experience leading accounts at top global agencies, Terra knows what it really takes to create smart, seamless, and successful client-agency partnerships. From building trust to navigating tough conversations, she shares what great client service really looks like—and why it’s so much more than just “keeping the client happy.” This episode covers what separates good account leadership from great, how to build trust quickly and navigate tension with confidence, the right way to push back without breaking the relationship, how to protect your team’s energy and avoid burnout, and why strong partnerships ultimately lead to stronger work—and better results. If you're in account leadership, on the client side, or just want to work better across teams, this one’s full of real talk, practical advice, and behind-the-scenes insights you won’t want to miss.
8 episodios
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