A Category of One
In this episode of A Category of One, I sat down with Jessica Millhiser, the founder of J.Mills Consulting and an operations strategist who helps service-based entrepreneurs build businesses that are clear, organized, and intentional. Jessica's work sits at the intersection of structure and intuition, and that combination is rare. We talked about what it actually takes to build a business you can step away from. Jessica took nine weeks off last year and her business grew 34%. That number tells you something, but the conversation underneath it tells you more. It's about how you design a business in the first place, what you stop chasing, and what you let yourself want. Jessica wants to bring hospitality back to the forefront of how entrepreneurs run their businesses. Not hospitality as an industry, but as a posture. The way you treat people. The way your back-end operations show up as front-end client experience. She also opens up about a single intuitive decision she made years ago that changed the entire shape of her life. It's one of those moments in a conversation that you don't see coming. In this episode: * Why slowing down is the actual prerequisite for sustainable growth * What it means to bring hospitality back into a service-based business * How operational clarity creates space for you to step away from your business * The difference between time-for-money pricing and value-based pricing, and how to make the shift * Why your ideal client is probably not you, and what that means for what you charge Connect with Jessica Millhiser: Website: https://www.jmillsconsulting.com/ [https://www.jmillsconsulting.com/] Operations Audit (Free Resource): https://www.jmillsconsulting.com/operations-health-check [https://www.jmillsconsulting.com/operations-health-check] LI: https://www.linkedin.com/in/jessicamillhiser/ [https://www.linkedin.com/in/jessicamillhiser/] Connect with Leslie Silverman: IG: https://www.instagram.com/lesliesilverman/ [https://www.instagram.com/lesliesilverman/] LI: https://www.linkedin.com/in/leslie-silverman-hive180/ [https://www.linkedin.com/in/leslie-silverman-hive180/] FB: https://www.facebook.com/leslie.a.silverman [https://www.facebook.com/leslie.a.silverman] Website: https://lesliesilverman.com [https://lesliesilverman.com] Branding Agency: https://hive180.com [https://hive180.com] Chapters: 00:49 Strategies for Building Intentional Businesses 01:06 Introduction to Jessica Millhiser's Work 04:02 The Importance of Intentionality in Business 07:00 Defining Success on Your Own Terms 09:57 Client Journey and Strategic Planning 13:09 Systems and Operations in Business 16:01 Bringing Hospitality into Business 18:44 Navigating Client Relationships and Pricing 21:53 The Shift from Time to Value-Based Pricing 24:52 Trusting Intuition in Business Decisions 27:49 Personal Stories and Life Lessons 30:44 Conclusion and Resources
14 episodios
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