A Nerd, A Teacher, and A Hockey Player
Welcome back to another episode! Paul, Kimber and Jeff dive deep into what it really means to be helpful, human, and perhaps most controversially, humble, in the world of business and technology. This conversation kicks off with a candid look at how humility is sometimes misunderstood or undervalued, especially in tech support and IT circles. The hosts get real about the damaging stereotypes of arrogant tech professionals and contrast those with their own approach: leading with curiosity, kindness, and empathy. They share personal stories, interview insights, and even a little humor about why humility is not just a "nice-to-have" but an essential quality in customer service and teamwork. Get ready for a blend of honesty, humor, and practical advice as Paul, Kimber, and Jeff explore why being the expert doesn't mean you need to act superior and how being humble can change everything for the better. CHAPTERS: 00:00 "Leading with Curiosity in Service" 03:58 "Embracing Humility in IT" 08:37 Industry Arrogance and Humility 13:08 "Empathy and Humility Matter" 13:51 "Thanks, Take Care!" WEBSITE: https://one-sourcetech.com/ [https://one-sourcetech.com/]
32 episodios
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