Data: Heaven or Hell? (Adastra Podcast)

90: “The Best Airlines Will Use AI to Build Trust, Not Just Revenue,” Says Shingai George, Aviation Expert

25 min · Ayer
Portada del episodio 90: “The Best Airlines Will Use AI to Build Trust, Not Just Revenue,” Says Shingai George, Aviation Expert

Descripción

Shingai George, Aviation Consultant specializing in data analytics, AI, and sustainability, shares how modern data platforms, AI-driven decision-making, and shared data ecosystems are helping the aviation industry adapt to a new era of geopolitical volatility, regulatory pressure, and sustainability demands. He explains how airlines are moving beyond decades of cost-and-efficiency optimization toward resilience as a competitive advantage, and how AI is reshaping everything from flight planning and predictive maintenance to passenger experience and emissions management. He also explores why the future of airline success lies in shifting from short-term yield to long-term customer value, using AI to build loyalty and trust, not just revenue. Drawing on experience across customer service, flight operations, route development, flight safety, MRO, and sustainability, he highlights why aviation, one of the world’s most interconnected industries, must move from fragmented optimization toward network-wide intelligence.  This episode will answer:   * How can airlines build resilience into flight planning, fuel forecasting, and operational decisions when geopolitical shocks can reroute entire networks overnight?  * What role does AI play in transforming the passenger journey from reactive service to predictive engagement, without crossing the line between personalization and perceived unfairness?  * How can the industry responsibly share data across airlines, airports, and regulators, and why is federated data sharing key to the future of air traffic management, sustainability, and network resilience?

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88 episodios

episode 90: “The Best Airlines Will Use AI to Build Trust, Not Just Revenue,” Says Shingai George, Aviation Expert artwork

90: “The Best Airlines Will Use AI to Build Trust, Not Just Revenue,” Says Shingai George, Aviation Expert

Shingai George, Aviation Consultant specializing in data analytics, AI, and sustainability, shares how modern data platforms, AI-driven decision-making, and shared data ecosystems are helping the aviation industry adapt to a new era of geopolitical volatility, regulatory pressure, and sustainability demands. He explains how airlines are moving beyond decades of cost-and-efficiency optimization toward resilience as a competitive advantage, and how AI is reshaping everything from flight planning and predictive maintenance to passenger experience and emissions management. He also explores why the future of airline success lies in shifting from short-term yield to long-term customer value, using AI to build loyalty and trust, not just revenue. Drawing on experience across customer service, flight operations, route development, flight safety, MRO, and sustainability, he highlights why aviation, one of the world’s most interconnected industries, must move from fragmented optimization toward network-wide intelligence.  This episode will answer:   * How can airlines build resilience into flight planning, fuel forecasting, and operational decisions when geopolitical shocks can reroute entire networks overnight?  * What role does AI play in transforming the passenger journey from reactive service to predictive engagement, without crossing the line between personalization and perceived unfairness?  * How can the industry responsibly share data across airlines, airports, and regulators, and why is federated data sharing key to the future of air traffic management, sustainability, and network resilience?

Ayer25 min
episode 88: "Context is King," Says Chris Peart, Snowflake artwork

88: "Context is King," Says Chris Peart, Snowflake

Chris Peart, Sales Leader at Snowflake Canada, shares how unified data, governed context, and agentic AI are reshaping how enterprises turn information into action. He explains why "context is king" as frontier models become commoditized, how a single AI Data Cloud across AWS, Azure, and GCP removes the brittleness of traditional architectures, and how Snowflake Cortex and Coworker give knowledge workers immediate answers instead of waiting weeks for engineering teams. He also digs into the agentic future and the cultural shift required to win with AI: why "nobody sells anybody anything" and customers buy outcomes, why Canadian enterprises are falling behind global peers by being too cautious, and how the next frontier is autonomous agents negotiating with other agents across organizational boundaries. The episode answers: * Why is your data, not the model you choose, the true competitive differentiator in the agentic era? * What does a governed context layer look like, and why is it the foundation for agents you can trust? * Why are Canadian enterprises falling behind global peers on AI, and what does it take to start swinging?

16 de jun de 202630 min
episode 81: “The technology is good enough. The real hurdle now is people, fear, and change management,” says Shannon Bell, CIO, OpenText artwork

81: “The technology is good enough. The real hurdle now is people, fear, and change management,” says Shannon Bell, CIO, OpenText

Shannon Bell, EVP, Chief Digital Officer and Chief Information Officer at OpenText, shares how “information first” thinking, simplicity, and agentic AI are reshaping how large enterprises work. She explains why most enterprises don’t have an AI problem but an information problem, how to go slow to go fast with AI, and how a blended workforce of humans and AI agents turns scarce skills and fragmented processes into scalable value.  Crucially, she digs into change management and the future of jobs: why fear of displacement is often higher than the reality, how to position AI as a copilot rather than a competitor, and what it means to give 22,000+ employees an AI development goal so they can actively shape how their roles evolve. She also shows where agentic AI is ready now, such as search and summarize, root cause analysis, and software delivery, and why success depends on clear roles, governed data, and using HR and SRE teams as early champions to build an “AI fabric” across the enterprise.  * What does it really take to make AI an assistant, not a threat, for your workforce?  * How can you start small on messy, real-world systems and still build toward an AI ready data estate?  * Which foundations, guardrails, and operating model let you decentralize AI innovation without losing control?

14 de may de 202638 min