Age of the MGA Podcast
Andrew Bate joins Age of the MGA for a conversation about claims, specialization, and what it actually takes to build insurance around real business needs. This is a practical discussion about customer pain, niche program design, distribution constraints, and why MGAs can often build solutions that generalist brokers cannot. It is also a conversation shaped by Andrew’s experience at Safely and his current work with Velaris Insurance, where the focus is purpose-built coverage for professional property managers. What This Episode Covers ✅ Why Andrew originally underestimated how hard insurance program building really is ✅ How slow claims can become a customer problem, not just an operations problem ✅ Why claims handling is often part of the actual product experience ✅ Why generalist brokers often hear the same pain repeatedly but cannot build around it ✅ How MGAs can create purpose-built programs for specialized industries ✅ Why embedded distribution still runs into an education and prioritization problem ✅ Why the best insurance products start with business needs, not stale policy logic Why This Matters for MGAs If you are building, operating, or investing in MGAs, this episode is powerful because it gets to the real work underneath product and distribution. It is a conversation about solving actual business problems, not just placing coverage, and it shows where MGA value creation really starts when the market has repeated unmet needs. About the Guest Andrew Bate is an insurance founder and operator whose work has focused on specialized coverage for the vacation rental and property management market. Formerly with Safely and now building Velaris Insurance, Andrew brings a practical perspective on claims, specialization, product design, and what it takes to create insurance programs that better match real customer needs. Velaris positions itself as a single coverage program built for professional property managers. Website: https://velarisinsurance.com/ Connect with Andrew on LinkedIn: https://www.linkedin.com/in/aebate/ 🔗 Stay Connected & Follow the Movement: 🎧 Subscribe on Spotify, Apple Podcasts, and YouTube 📲 Follow Age of the MGA on LinkedIn: https://www.linkedin.com/company/age-of-the-mga/ 🧠 Connect with the Hosts: Doug Ver Mulm https://www.linkedin.com/in/douglasvermulm/ Dylan Brand https://www.linkedin.com/in/dylanbrand/ Peter Tilbrook https://www.linkedin.com/in/peter-tilbrook-50832336/ Thank you to our sponsor: Register for the Scout Insurtech Conference at https://www.scoutinsurtech.com/conference and Save 10% with our coupon code "Age of the MGA 2026" Chapters: 00:00 Intro 11:30 Andrew on underestimating insurance complexity 21:05 Why claims speed changed the customer experience 24:55 Solving the customer problem before formalizing the system 33:30 Why MGAs can build what generalist brokers cannot 38:20 Embedded distribution and the education bottleneck 51:45 Building insurance around the business need This podcast exists to help MGA builders think more clearly about what actually works, what breaks, and what it really takes to build durable businesses in this market.
36 episodios
Comentarios
0Sé la primera persona en comentar
¡Regístrate ahora y únete a la comunidad de Age of the MGA Podcast!