An Operator's Blog - with Soumitra Sharma
This episode goes in-depth into Skydo’s journey from Day 0 to emerging as a category leader in India's cross-border B2B payments today, helping more than 6,000 Indian products & services exporters receive payments from 150+ countries & in 32+ currencies. We cover everything from the untapped cross-border payments opportunity, learnings from fintech MVP iterations, doing customer research to identify unique product & business model insights, the philosophy of "do things that don’t scale" and figuring out differentiation pre-PMF, leveraging founder-led sales to acquire early customers, building a culture of radical transparency, learnings from VC fundraising and finally, Skydo’s plans for the next 2 years. Joining me for this discussion are Skydo's co-founders - Movin Jain and Srivatsan Sridhar. Previously, Movin held leadership roles at PhonePe, Meesho & Ola, and Srivatsan at McKinsey, Ola, and Rupeek. TIME STAMPS: (01:00) The Skydo backstory (04:08) Why cross-border payments is an untapped opportunity (09:10) Iterating a fintech MVP (16:54) Examples of “do things that don’t scale” in fintech (20:47) Figuring out product differentiation at the early stages (26:52) Importance of intellectual humility (30:09) Finding early adopters in a high-trust business like fintech (35:01) Right-sizing the early sales team (36:53) Optimizing the marketing funnel (42:51) Doing “unscalable” founder-led customer service to differentiate (44:59) How to discover what to build or improve in a B2B payments product (51:37) Building a culture of radical transparency (59:30) Learnings from VC fundraising (1:07:38) Navigating cross-border payments regulations (1:14:35) Why should Indian exporters prefer Skydo over traditional banks? Connect with Movin - https://www.linkedin.com/in/movinjain/ and Srivatsan - https://www.linkedin.com/in/srivats80/ ***** Check out "An Operator's Blog" (https://operator.blog/) for weekly posts on Startups, Investing, and Life. I am a venture investor focused on the US-India corridor. Feel free to reach out on LinkedIn (https://www.linkedin.com/in/soumitrasharma5/) and follow me on X (@soumitra_sharma).
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