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Concrete Coating Craft & Business Growth with Drayton Polzin (Polzin Epoxy) How Polzin Epoxy Scaled: Systems, Sales & Creativity in Concrete Coating In this episode, I sit down with Drayton Polzin of Polzin Epoxy, a true creative genius in the concrete coating and epoxy flooring space, to unpack what it really takes to build a business where art, craftsmanship, and growth systems all work together. One line from this conversation perfectly captures Drayton’s mindset: “Sometimes you gotta let the eagle fly.” Drayton shares how creativity, obsession with the craft, and smart business decisions helped him evolve from hands-on installer to owner of a recognizable epoxy brand — without sacrificing quality, culture, or integrity. ⸻ What You’ll Learn in This Episode: • How Polzin Epoxy blends artistry and business systems • Why epoxy flooring is more than installation — it’s creative problem-solving • Lessons from scaling a concrete coating business with the right team • Hiring, delegation, and building accountability without losing control • How creative companies can still run disciplined, repeatable systems • Why “letting the eagle fly” sometimes means taking the leap before you feel ready This conversation is especially valuable if you’re running (or starting) a concrete coating or epoxy flooring business and want to grow without becoming a commodity installer. WANT A CLEAR MARKETING PLAN FOR YOUR COATING BUSINESS? If this episode sparks ideas but you’re looking for a step-by-step marketing strategy, watch our full 2026 Concrete Coating Marketing Webinar here: https://youtu.be/cHp3cZTKOD8 In that session, we break down: • Lead targets and KPI tracking • SEO, Google Ads, and AI search visibility • Budgeting without guessing • Conversion and follow-up systems that book jobs NEED HELP GROWING YOUR BUSINESS? If you want a second set of eyes on your marketing, systems, or growth plan, you can book a free discovery call with our team here: https://bekindlocal.com/discovery/ We’ll help you identify: • Where leads are leaking • What matters most right now • What to fix first for real momentum Marketing clarity creates momentum. Momentum creates growth. And growth works best when creativity and systems align. #epoxyresin #epoxyinnovation #epoxyartistry #craftsmanshipandcreativity #epoxybusinessgrowth CHAPTERS: 00:00 - Intro 00:38 - Getting to Know Drayton Polzin 02:11 - What Drives Drayton Polzin 03:57 - Love for Epoxy 04:49 - Excitement About Epoxy Today 05:51 - Starting an Epoxy Business 07:16 - Early Days of the Business 08:21 - Realizing the Need for Help 09:42 - Team Structure Today 11:19 - Lessons in Business Growth 15:33 - The Polzin Culture 16:47 - Team Accountability and Information Sharing 18:40 - Doing the Job Right 23:27 - Building Business Systems 25:25 - The “What’s In It For Me” Mentality 28:00 - Networking Tips 28:33 - Importance of Social Presence 33:20 - Energy in Social Media 35:24 - Client Stories and Experiences 40:29 - Future of the Epoxy Industry 44:35 - Motivation and Drive 45:17 - Bar Tops and Tables 47:15 - Advice for New Entrepreneurs 49:28 - Goal Structure for Success 52:25 - Personal Life: His Wife 54:53 - Podcast Recommendations 55:50 - Book Recommendations 57:05 - Where to Find Drayton Polzin 58:53 - Going Full Time in Epoxy 01:00:30 - Finding Industry Support 01:04:30 - Outro
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