Behind the Franchise

Episode 56: Franchise Websites in an AI World with Mark Michael

35 min · 21 de may de 2026
Portada del episodio Episode 56: Franchise Websites in an AI World with Mark Michael

Descripción

In this episode, host Paul Ehlinger sits down with Mark Michael, co-founder and CEO of DevHub. Mark shares his journey from building behind-the-scenes marketing technology for major platforms to stepping into the spotlight and transforming how franchise brands approach their digital presence. From redefining the role of websites in an AI-driven world to challenging outdated marketing tactics, he breaks down what it really takes to scale in today’s landscape. Listeners will hear: * How AI automation tools are reshaping the way franchise brands manage their digital ecosystems. * Why Mark believes “if it’s not on your website, it doesn’t exist” in the age of AI and contextual search. * The biggest mistakes brands make with websites—and how to fix them by focusing on fundamentals. * How go-to-market strategies are evolving, and why being human-first beats gimmicks every time. * The power of personal branding and LinkedIn in modern franchise marketing. * Why building a winning team and not just chasing revenue is the ultimate long-term goal. 🎧 A must-listen if you’re looking to understand AI workflow optimization, Franchise growth, and how to use AI for business in a rapidly changing digital world. #BehindTheFranchise #DevHub #FranchiseGrowth #AIWorkflowOptimization #HowToUseAIForBusiness #AIForMarketingStrategy #FranchiseMarketing #Entrepreneurship

Comentarios

0

Sé la primera persona en comentar

¡Regístrate ahora y únete a la comunidad de Behind the Franchise!

Prueba gratis

Empieza 7 días de prueba

$99 / mes después de la prueba. · Cancela cuando quieras.

  • Podcasts solo en Podimo
  • 20 horas de audiolibros al mes
  • Podcast gratuitos

Todos los episodios

57 episodios

episode Episode 57: Building Legacy Together with Nicole Chaudry artwork

Episode 57: Building Legacy Together with Nicole Chaudry

In this episode, host Paul Ehlinger sits down with Nicole Chaudry, Founder and CEO of WorldKids School. Nicole shares her journey from leaving the corporate world in Europe to building a language immersion concept that began in her living room and grew into a multi-location education brand. From identifying a gap in early childhood language learning to scaling through franchising, she reveals the passion, systems, and real-world lessons behind creating a mission-driven franchise. Listeners will hear: * How Nicole transitioned from corporate life to launching a multilingual immersion program out of her home. * Why early childhood language exposure creates lifelong global citizens. * How WorldKids School evolved from corporate-owned locations into a scalable franchise model. * Why “passion first” is the foundation for selecting franchise partners. * How franchisees are adapting programs to local language demand and community needs. * The importance of operational systems and real-world experience before franchising. * How emerging brands can compete through trust, systems, and founder-led authenticity. 🎧 A must-listen if you’re interested in early childhood education, purpose-driven franchising, and building scalable systems that blend mission, community impact, and modern Franchise marketing tools to support sustainable AI workflow optimization and Franchise growth. #BehindTheFranchise #WorldKidsSchool #FranchiseGrowth #FranchiseMarketing #EarlyChildhoodEducation #WorldKidsSchool #Entrepreneurship #FranchiseSuccess

28 de may de 202627 min
episode Episode 56: Franchise Websites in an AI World with Mark Michael artwork

Episode 56: Franchise Websites in an AI World with Mark Michael

In this episode, host Paul Ehlinger sits down with Mark Michael, co-founder and CEO of DevHub. Mark shares his journey from building behind-the-scenes marketing technology for major platforms to stepping into the spotlight and transforming how franchise brands approach their digital presence. From redefining the role of websites in an AI-driven world to challenging outdated marketing tactics, he breaks down what it really takes to scale in today’s landscape. Listeners will hear: * How AI automation tools are reshaping the way franchise brands manage their digital ecosystems. * Why Mark believes “if it’s not on your website, it doesn’t exist” in the age of AI and contextual search. * The biggest mistakes brands make with websites—and how to fix them by focusing on fundamentals. * How go-to-market strategies are evolving, and why being human-first beats gimmicks every time. * The power of personal branding and LinkedIn in modern franchise marketing. * Why building a winning team and not just chasing revenue is the ultimate long-term goal. 🎧 A must-listen if you’re looking to understand AI workflow optimization, Franchise growth, and how to use AI for business in a rapidly changing digital world. #BehindTheFranchise #DevHub #FranchiseGrowth #AIWorkflowOptimization #HowToUseAIForBusiness #AIForMarketingStrategy #FranchiseMarketing #Entrepreneurship

21 de may de 202635 min
episode Episode 55: Traditional and Digital for Real Results with Karen Wenning artwork

Episode 55: Traditional and Digital for Real Results with Karen Wenning

In this episode, host Paul Ehlinger sits down with Karen Wenning of Suttle-Straus, a seasoned expert in franchise marketing and direct mail strategy. Karen shares her journey from agency life to becoming a trusted partner for franchise brands, and dives deep into how modern AI tools for marketing and connected mail are reshaping customer engagement. From blending digital and physical touchpoints to driving measurable ROI, she reveals how brands can create powerful, multi-channel campaigns that actually convert. Listeners will hear: * How Karen transitioned from traditional advertising into franchising and built long-term success. * Why connected mail is delivering 8–10 touchpoints and outperforming traditional campaigns. * The importance of understanding lifetime value and how it transforms marketing decisions. * A real-world case study that generated $8.1M in lifetime value through smarter campaign iteration. * Why direct mail is making a comeback in a world saturated with digital noise. * How better data collection fuels AI workflow optimization and stronger personalization. * Why emerging brands must prioritize data to unlock Franchise growth and long-term ROI. 🎧 A must-listen if you want to blend traditional and digital marketing, understand customer value, and build smarter campaigns that scale. #BehindTheFranchise #SuttleStraus #FranchiseMarketing #AItoolsformarketing #AIWorkflowOptimization #FranchiseGrowth #ConnectedMail #MarketingStrategy #CustomerJourney

14 de may de 202632 min
episode Episode 54: The Human Component with Christina Russell artwork

Episode 54: The Human Component with Christina Russell

In this episode, host Paul Ehlinger sits down with Christina Russell, seasoned franchise executive, board member, and private equity expert. Christina shares her journey through 25+ years in franchising, leading brands like the IFA and Scenthound, and offers a behind-the-scenes look at how private equity is reshaping the franchise landscape. From the evolution of data-driven decision-making to the realities of leading through high-pressure PE-backed environments, Christina breaks down what it really takes to scale sustainably. She also dives into why service-based franchises are booming, how “analog” businesses are thriving in a digital world, and where automation tools and workflow optimization are quietly transforming operations behind the scenes. Listeners will hear: * How Christina transitioned from franchisee to CEO and private equity leader. * What really changes when private equity enters a franchise system — and why data becomes everything. * The biggest mistake PE firms made early on with “grow at all costs” strategies. * Why unit-level profitability matters more than system growth. * How trust and communication with franchisees can make or break a brand. * The rising importance of service-based, “non-digitizable” businesses in today’s economy. * How AI workflow optimization is shifting from flashy tools to practical, day-to-day efficiency. * What the future of franchising and private equity looks like over the next 5–10 years. 🎧 A must-listen for anyone looking to understand the intersection of franchise growth, private equity, and AI for marketing strategy in today’s evolving business landscape. #BehindTheFranchise #IFA #Scenthound #FranchiseGrowth #PrivateEquity #FranchiseMarketing #AIWorkflowOptimization #AIForMarketingStrategy #BusinessGrowth

7 de may de 202631 min
episode Episode 53: Unlimited Growth in Franchising with John and Tyler Berglund artwork

Episode 53: Unlimited Growth in Franchising with John and Tyler Berglund

In this episode, host Paul Ehlinger sits down with John and Tyler Berglund of Tijon Fragrance Lab, a fast-growing fragrance experience franchise that began as a passion project in the French Caribbean. What started as a semi-retirement dream quickly evolved into a booming franchise concept, blending creativity, retail expertise, and unforgettable customer experiences. John and Tyler share their unique father-son dynamic, how Tijon scaled from just three locations to over a dozen in a short period, and why their interactive perfume-making experience has become a powerful driver of organic growth. From building a brand rooted in experience to navigating rapid expansion and rising competition, they reveal the strategies — and mindset — behind their success. Listeners will hear: * How John turned a personal passion for fragrances into a thriving franchise concept. * Why Tyler’s retail background became a game-changer during Tijon’s rapid growth phase. * The story behind Tijon’s signature perfume-making experience and why customers keep coming back. * How the brand scaled internationally early — and what makes that both exciting and challenging. * The importance of systems, metrics, and operational discipline in high-growth franchises. * How they’re staying ahead of copycat competitors in a booming niche industry. * Their vision for growing Tijon into a globally recognized experiential brand. 🎧 A must-listen if you’re curious how creativity, operational excellence, and smart scaling can transform business with AI and drive franchise growth in today’s evolving landscape. #BehindTheFranchise #TijonFragranceLab #FranchiseGrowth #FranchiseMarketing #TransformBusinessWithAI #Entrepreneurship #FranchiseSuccess

1 de may de 202630 min