Between The Forks
Technical training is evolving—and the expectations for today’s service teams are higher than ever. On Between the Forks, Oscar Silos, Technical Trainer at CLARK, shares how the new CLARK TEC program is reshaping how dealers and technicians are trained across the network. Built on CLARK’s legacy as the first name in forklifts, CLARK TEC represents a new era of hands-on learning, innovation, and partnership. The program is designed to strengthen dealership service teams by equipping technicians with the tools, knowledge, and confidence to fix it right the first time—reducing downtime, improving customer satisfaction, and ensuring every CLARK forklift performs at its best. Oscar offers an inside look at how the training is structured, from tiered in-person courses that break down every system on the truck to the CLARK Learning Academy, which extends education beyond the classroom. He also discusses the growing demand for skilled technicians, the increasing complexity of modern equipment, and how CLARK is stepping forward to meet those challenges. For dealers, technicians, and anyone focused on continuous improvement, this conversation highlights how CLARK TEC goes beyond training—it’s a commitment to the people who keep operations running and a meaningful step forward in service excellence. Subscribe to Between the Forks for more episodes. For more information about CLARK Material Handling Company, visit: www.clarkmhc.com [https://www.clarkmhc.com] Follow CLARK Material Handling Company on LinkedIn for updates, stories, and industry insights: www.linkedin.com/company/clark-material-handling-company [https://www.linkedin.com/company/clark-material-handling-company] Podcast Directed and Produced by: www.hiredgunsagency.com [http://www.hiredgunsagency.com]
5 episodios
Comentarios
0Sé la primera persona en comentar
¡Regístrate ahora y forma parte de la comunidad de Between The Forks!