Beyond The Buy
In this episode, we explore innovation, supply chain management, and the post-purchase experience with Nabil Malouli [https://www.linkedin.com/in/nabilmalouli/], SVP Global eCommerce & Returns at DHL. Join us as we discuss how DHL navigates trends to provide cutting-edge solutions, the challenges of staying competitive in a crowded market, and the critical role of returns management in today's retail landscape. We also dive into the importance of sustainability and best practices for optimizing logistics and post-purchase processes. -- Beyond The Buy [https://returngo.ai/beyond-the-buy-podcast/] podcast connects listeners with industry experts, leaders, and founders, for a full immersion in the world of eCommerce, retail, technology, and sustainability. We brings you up close with the visionary founders and industry leaders behind some of the fastest-growing eCommerce and retail brands. This show is powered by ReturnGO [https://returngo.ai] is a cutting-edge post-purchase platform for eCommerce stores that simplifies workflows while boosting revenue and sustainability - handling everything from the moment customers make a purchase online - returns, exchanges, warranty and order tracking.
14 episodios
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