Beyond The Smoke
In this episode of Beyond the Smoke, Phil and Johanna interview Lucas, the online operations manager for Henn House BBQ. Lucas shares his journey into the BBQ industry, the importance of online operations, and how he manages the digital aspects of the business. He discusses the typical day in his role, the challenges faced in technology, and the structured customer journey for catering. The conversation also covers social media strategies, content creation, and future opportunities for growth in the BBQ industry.
3 episodios
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