Sales vs Service: What the Trades Industry Is Getting Wrong

Sales vs Service: What the Trades Industry Is Getting Wrong

In this episode of Blue Collar Wives Club, Tay and Brandon dive into a topic that hits every corner of the service industry: sales vs service. Brandon shares real stories from the field about situations where the focus shifted from helping customers to pushing sales — and why that mindset is hurting both homeowners and honest tradesmen. We also talk about something that doesn’t get said enough: the service industry should be working together, not competing in a race to sell the most equipment. When companies focus on integrity, craftsmanship, and doing right by customers, everyone wins — the homeowner, the technician, and the industry as a whole. If you work in the trades, run a service business, or have ever wondered what really happens behind the scenes in home service, this episode pulls the curtain back.

Inside Our Blue Collar World (sharing a moment from Mike Rowe)

Today I'm taking you inside our blue collar world — what life really looks like for families in the trades. From stereotypes and pop culture impressions to kids, schedules, running a business, and carrying the invisible load most people never see, we’re opening the curtain on what this life actually feels like day to day. I also share a short clip from Mike Rowe’s talk at the Housecall Pro Winter Summit — where he sat down with Roland Ligtenberg, one of Housecall Pro’s co-founders. They said out loud what so many of us in the trades already know in our bones. One day Brandon and I hope to meet Mike — maybe even bring him to Escalon to speak to high school students about skilled trades, dirty jobs, and the career paths nobody tells kids are available. If you’re a trades family, a blue collar wife, or someone curious about this world, this one’s for you. Share, subscribe, and stick around — we’ve got more in the works.

Dusting Off the Mic - Rusty, Real & Ready.

We're dusting off the mic - rusty, real and finally diving in. In this first episode, we talk honestly about the real life of trades families: * What HVAC techs actually walk into inside peoples homes. * Why customers feel nervous when someone comes inside their home. * The wild, weird, and unbelievable things our crews see on jobs. * How much the industry has changed - new systems, new freon rules, and learning something new every single year. We also open up about starting a business during COVID, adapting on the fly, and why respect goes both ways - from homeowner answering the door to the tech stepping into their space. It's messy, its honest, its everyday blue-collar life - and we're just getting started.

Season 3- The Blue Collar RESET

Welcome to Season 3 of the Blue Collar Wives Club — the Blue Collar Reset. This season is for anyone living the real, unfiltered, boots-on-the-ground life of the trades. Whether you’re a wife, a husband, a partner, or just someone who understands the grind, you’re welcome here. We’re talking marriage, money, business, burnout, rebuilding, raising resilient kids, navigating California’s endless rules, and the honest truth about running a blue-collar household. No filters, no polished influencer nonsense — just the raw reality of the people who keep the world running. If you’re balancing home, work, dreams, and survival mode, this season is your reset button. Let’s get into it.

Happy New Moon 1/11-Time to set your intentions!

I can't say it enough in this episode (literally ;)) Manifest your life!! Set intentions, this year, 2024 is the year of Karma, Abundance, Prosperity, and more! If you think you deserve it, the universe will serve it-and hopefully on a shiny gold platter just for you!! Peace and love friends :)