S.P.A. Business Podcast
Things feel slow. Clients are canceling. There are gaps in the schedule. But here's the truth: I don't believe people aren't getting spa services anymore. A meaningful portion of spa owners I work with are hitting all-time highs in profit, revenue, and bookings. So if your spa is slow, don't chalk it up to the economy. Treat it like a data point. Something in your business has a crack, and when you seal it up, things shift fast. You'll learn: * Why clients get overwhelmed when your booking menu is written for estheticians instead of real people * How confusing pricing creates distrust, even when it's unintentional * Why long wait times for new clients can quietly hurt your growth * How overly strict policies can make your spa feel cold instead of welcoming * Why clear branding matters and how clients should instantly understand who your spa is for * The difference between interest marketing and awareness marketing, and why you need both * Why relying only on Instagram or a booking app is risky for your business * How outdated reviews can make your business feel inactive, even if you're busy * Why your photos should clearly communicate what you specialize in * How simple pre and post visit communication can make clients feel cared for and connected Walk through your entire client journey like you've never heard of your business before. You'll find things you didn't realize. And that's okay. Data is fixable. www.Amandaluisaconsulting.com [https://www.Amandaluisaconsulting.com]
67 episodios
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