Chiro Business RX: Running your Front Desk Like a Well-Oiled Machine

Chiro Business RX: Interview with Dr. Matthew Symons

Dr. Matt Symons had been running his practice for 23 years, reaching a point where it was manageable but stuck in a grind that stunted growth. Feeling overwhelmed by daily demands, he knew there was a better way. That’s when he found The Business Academy. With The Business Academy’s proven systems, Dr. Symons transformed his practice into a thriving, systemized operation. By implementing effective systems and procedures, he created a business that no longer relies solely on him, giving him the freedom to step away for family time. Now, he runs his practice with confidence, efficiency, and the ability to enjoy life outside the office. In this exclusive webinar, Dr. Symons will share the tips, procedures, and systems that helped him rise above the grind. Learn how to implement great systems, streamline operations, and take control so your practice runs smoothly—without running you.

Chiro Business RX: A Chiropractic Students Perspective

Why would a student of chiropractic want to learn with The Business Academy?

Chiro Business RX: Running your Front Desk Like a Well-Oiled Machine

Renee Kennard and Jessica Corrado share their insights on effectively managing a front desk in a healthcare setting. They highlight the importance of ongoing training, efficient scheduling, and clear communication with patients to ensure high compliance rates and patient visits. The speakers emphasize the need for front desk staff to control conversations, manage inquiries with effective scripting, and engage patients during check-ins. They also discuss strategies for attracting new patients through community drives and the significance of tracking patient visits for better compliance. Overall, the focus is on building a collaborative and efficient front desk team to enhance patient care.

Chiro Business RX: New Patient Referral and Reactivation

We were thrilled to welcome Dr. Randy Snyder, a master of driving referrals, reactivations, and retention in his chiropractic practice. With over a decade of partnership with the Business Academy, Dr. Snyder shared his simple yet powerful systems that consistently deliver 18–22 new patients and reactivations per week. From building lifelong patient relationships to encouraging whole-family care, his practical strategies are easy to implement and can transform any practice. Stay tuned for a crash course in his methods that make referrals and retention effortless!

Chiro Business RX: Protocols that Drive Retention & Wellness Conversions

Join Dr. Ernie Cassara and his Office Manager Stephanie DeWitt as they pull back the curtain on one of the most organized and effective front desks in the game. They’ll walk you through the exact systems, scripts, and protocols they use to keep patients on schedule, retain them through care plans, and smoothly transition them into wellness — all with structure, consistency, and minimal chaos. Front Desk Rockstars, all staff, Practice Owners