CLOSING CHAPTERS: Where Every Real Estate Mission Has A Story!

S2 E36: Communication With All Sides of the Transaction... Please!!! | Real Estate Lender Fails, FSBO Lessons & How to Protect Your Clients

26 min · 16 de jun de 2026
Portada del episodio S2 E36: Communication With All Sides of the Transaction... Please!!! | Real Estate Lender Fails, FSBO Lessons & How to Protect Your Clients

Descripción

What happens when a lender stops communicating, the closing date keeps shifting, and your sellers are watching their next chapter get delayed again and again?  In this episode of Closing Chapters, Brittney walks through a recent transaction that stretched to sixty-six days under contract, and nearly fell apart, not because of the market, not because of the buyers, but because of one lender who couldn't pick up the phone. Brittney breaks down the anatomy of a transaction communication failure: what it costs sellers when they're being ghosted, what it does to agents who are trying to hold things together, and why a VA buyer ended up switching loan types on closing day when none of it had to happen. She also makes the case for something that should be obvious but often isn't, which is that agents, lenders, and attorneys need to function as a unified team, and the other side of the table deserves honesty and transparency too. This episode is as much a masterclass in professionalism as it is a real story from the field. If you want to know how to protect your clients, your reputation, and your sanity through a complicated transaction, this one is worth your full attention. Key Takeaways * Communication across all parties, agent, lender, and attorney, is not optional. It is how you protect your clients. * Lenders who go silent do not just inconvenience agents. They derail transactions, cause closings to fall through, and damage relationships they will never repair. * Sellers deserve real information in real time. Changing stories and delayed updates erode trust fast. * Every agent on every side of a deal should be in a shared communication chain on any contingency that affects the closing. * You can advocate hard for your client without being disrespectful to the other side. Being kind is a negotiating advantage. * When a lender tells a buyer's agent they are considering walking away from a transaction, that is a failure of professional responsibility. * VA buyers deserve agents and lenders who actually know how to serve them. This loan product matters and it takes expertise. * Even when things are going wrong, consistent and proactive communication changes the outcome. 🎧If this episode hit close to home, please subscribe, leave a review, and share it with an agent or lender who needs the reminder. Your support helps this podcast reach more military families and real estate professionals who are doing the work every day. Closing Chapters Podcast: Where Every Mission Has A Story Thanks for listening. We talk all things military real estate, my transactions, the mistakes, the wins, and simple plays you can use right now. Work With Me: * Buying or selling near Fort Bragg & Moore County [https://calendar.app.google/RAhFE3tg5kBEp8q66] * Agents, partner with me  [https://calendar.app.google/RAhFE3tg5kBEp8q66] Connect With Brittney: 🌐 Website [https://www.homeswithbrittney.com] 📚 Training Platform [https://eft.mykajabi.com] 📺 YouTube [https://www.youtube.com/@homeswithbrittney] 📸 Instagram [https://www.instagram.com/bfryerealtor/] 📘 Facebook [https://www.facebook.com/BrittneyFryeRealtor] 💼 LinkedIn [https://www.linkedin.com/in/elevatefreedomtraining24/] 📧 Email: brittney@homeswithbrittney.com If this episode helped, follow the show, leave a quick review, and share it with a friend in PCS season. Disclaimer: This podcast education only & is not legal, tax, or financial advice. Talk with your own pros about your situation. Opinions are my own. © 2025 Brittney Frye. All rights reserved. Realtor, license # 352197 in NC. Brokerage: REAL Broker l Military Division

Comentarios

0

Sé la primera persona en comentar

¡Regístrate ahora y únete a la comunidad de CLOSING CHAPTERS: Where Every Real Estate Mission Has A Story!!

Prueba gratis

Empieza 7 días de prueba

$99 / mes después de la prueba. · Cancela cuando quieras.

  • Podcasts solo en Podimo
  • 20 horas de audiolibros al mes
  • Podcast gratuitos

Todos los episodios

40 episodios

episode S2 E38: From Fix and Flip to Sober Living | How One Investor Found Purpose and Profit in Group Homes artwork

S2 E38: From Fix and Flip to Sober Living | How One Investor Found Purpose and Profit in Group Homes

What happens when a seasoned real estate investor loses everything overnight and has to completely rethink his business model? In this episode of Closing Chapters, Brittney sits down with Jim Boad, a 25-year real estate veteran from Washington State who went from fix and flips and rental properties to running five sober living homes housing up to 50 men at a time. Jim shares how the COVID eviction moratoriums pushed him to the edge of selling off his entire portfolio, and how a late-night internet search led him to a recession-proof housing model he had never considered. From his first home being nearly full within a month to now operating a full program with staff, a waiting list, and even a restaurant that employs men from his program, this conversation covers what sober living actually is, how it works financially, and why it might be the most impactful investment a veteran or military-connected investor could make. Brittney also digs into the very real connection between military service, transition struggles, and the need for programs like this. If you have ever wondered why veterans fall through the cracks after separation, or if you are an investor looking for a model that generates strong returns while doing genuine good in your community, this episode is required listening. Key Takeaways • Sober living homes are largely unlicensed and far easier to launch than most investors expect. • The income potential is dramatic: one five-bedroom home went from $2,300 per month income to $8,500 per month gross income. • Two people per room reduces relapse rates significantly by eliminating self-isolation. • Funding comes from state, federal, and clinic sources, so many residents arrive with two to four months of pre-paid housing. • Military veterans are uniquely positioned to run these homes because of their structure, accountability, and heart for service. • The investor and operator roles can be separated, creating a true partnership model. • HOA compliance, quiet hours, and proactive neighbor communication make these homes great community members. • Every FSBO showing and every sober living home is a door, not a dead end. 🎧 If this episode opened your eyes to a housing model you had never considered, please subscribe, leave a review, and share it with someone who needs to hear it. Whether that is a veteran looking for purpose in business, an investor searching for a better return, or someone who has been touched by addiction in their own family, this conversation is worth passing on. If you have a heart to serve and want to know more about providing a group home, connect with Jim: https://jimboad.com Closing Chapters Podcast: Where Every Mission Has A Story Thanks for listening. We talk all things military real estate, my transactions, the mistakes, the wins, and simple plays you can use right now. Work With Me: * Buying or selling near Fort Bragg & Moore County [https://calendar.app.google/RAhFE3tg5kBEp8q66] * Agents, partner with me  [https://calendar.app.google/RAhFE3tg5kBEp8q66] Connect With Brittney: 🌐 Website [https://www.homeswithbrittney.com] 📚 Training Platform [https://eft.mykajabi.com] 📺 YouTube [https://www.youtube.com/@homeswithbrittney] 📸 Instagram [https://www.instagram.com/bfryerealtor/] 📘 Facebook [https://www.facebook.com/BrittneyFryeRealtor] 💼 LinkedIn [https://www.linkedin.com/in/elevatefreedomtraining24/] 📧 Email: brittney@homeswithbrittney.com If this episode helped, follow the show, leave a quick review, and share it with a friend in PCS season. Disclaimer: This podcast education only & is not legal, tax, or financial advice. Talk with your own pros about your situation. Opinions are my own. © 2025 Brittney Frye. All rights reserved. Realtor, license # 352197 in NC. Brokerage: REAL Broker l Military Division

30 de jun de 202644 min
episode S2 E37: Big Girl Pants Moment | Military Suicide, Selling Through Grief, and Showing Up for Clients in Crisis artwork

S2 E37: Big Girl Pants Moment | Military Suicide, Selling Through Grief, and Showing Up for Clients in Crisis

This is not a typical real estate episode. In Episode 37 of Closing Chapters, Brittney shares one of the most emotionally heavy transactions of her career: helping a young military widow sell the family home after her husband died by suicide in September 2019. With three little girls, a house full of trauma, and zero support from the mortgage servicer, this military spouse needed someone to show up fully. Brittney did. From navigating a property that required sensitive remediation to protecting her client from every painful detail she didn't need to know, Brittney walks through what it actually looks like to serve someone at their absolute lowest. She also opens up about her own hesitation, the phone call to her aunt that changed everything, and the teammate who helped her walk through that front door for the first time. This episode is also a call to action. Brittney speaks honestly about the gaps in the system: mortgage servicers that refused to communicate with a surviving spouse, news articles that published identifying details of a military family, and the lack of clear guidance for what military families should do to protect each other before the unthinkable happens. If you are in real estate or military life, this one will stay with you. Key Takeaways  • Agents are called to serve in the best and worst of times. Do not cherry-pick when you show up.  • Having a trusted teammate or colleague matters. You do not have to walk into hard situations alone.  • Mortgage servicers need better protocols for surviving spouses. The current system leaves families stranded.  • Sellers in crisis need a buffer, not more information. Protect them from every detail that isn't theirs to carry.  • A FSBO appointment, a grief sale, or a distressed property is still a moment to serve with full professionalism.  • Military families need estate planning and shared account access long before they think they need it.  • Suicide in the military community is real, prevalent, and worth talking about openly.  • News media publishing identifying details of military family tragedies causes long-term harm to surviving children.  🎧If this episode moved you, please subscribe, leave a review, and share it with someone who needs to hear it. This kind of story deserves a wide audience, whether you are a military family, a real estate agent, or simply someone who cares about the people around you. Your support helps this podcast reach more of the communities who need it most. Closing Chapters Podcast: Where Every Mission Has A Story Thanks for listening. We talk all things military real estate, my transactions, the mistakes, the wins, and simple plays you can use right now. Work With Me: * Buying or selling near Fort Bragg & Moore County [https://calendar.app.google/RAhFE3tg5kBEp8q66] * Agents, partner with me  [https://calendar.app.google/RAhFE3tg5kBEp8q66] Connect With Brittney: 🌐 Website [https://www.homeswithbrittney.com] 📚 Training Platform [https://eft.mykajabi.com] 📺 YouTube [https://www.youtube.com/@homeswithbrittney] 📸 Instagram [https://www.instagram.com/bfryerealtor/] 📘 Facebook [https://www.facebook.com/BrittneyFryeRealtor] 💼 LinkedIn [https://www.linkedin.com/in/elevatefreedomtraining24/] 📧 Email: brittney@homeswithbrittney.com If this episode helped, follow the show, leave a quick review, and share it with a friend in PCS season. Disclaimer: This podcast education only & is not legal, tax, or financial advice. Talk with your own pros about your situation. Opinions are my own. © 2025 Brittney Frye. All rights reserved. Realtor, license # 352197 in NC. Brokerage: REAL Broker l Military Division

23 de jun de 202627 min
episode S2 E36: Communication With All Sides of the Transaction... Please!!! | Real Estate Lender Fails, FSBO Lessons & How to Protect Your Clients artwork

S2 E36: Communication With All Sides of the Transaction... Please!!! | Real Estate Lender Fails, FSBO Lessons & How to Protect Your Clients

What happens when a lender stops communicating, the closing date keeps shifting, and your sellers are watching their next chapter get delayed again and again?  In this episode of Closing Chapters, Brittney walks through a recent transaction that stretched to sixty-six days under contract, and nearly fell apart, not because of the market, not because of the buyers, but because of one lender who couldn't pick up the phone. Brittney breaks down the anatomy of a transaction communication failure: what it costs sellers when they're being ghosted, what it does to agents who are trying to hold things together, and why a VA buyer ended up switching loan types on closing day when none of it had to happen. She also makes the case for something that should be obvious but often isn't, which is that agents, lenders, and attorneys need to function as a unified team, and the other side of the table deserves honesty and transparency too. This episode is as much a masterclass in professionalism as it is a real story from the field. If you want to know how to protect your clients, your reputation, and your sanity through a complicated transaction, this one is worth your full attention. Key Takeaways * Communication across all parties, agent, lender, and attorney, is not optional. It is how you protect your clients. * Lenders who go silent do not just inconvenience agents. They derail transactions, cause closings to fall through, and damage relationships they will never repair. * Sellers deserve real information in real time. Changing stories and delayed updates erode trust fast. * Every agent on every side of a deal should be in a shared communication chain on any contingency that affects the closing. * You can advocate hard for your client without being disrespectful to the other side. Being kind is a negotiating advantage. * When a lender tells a buyer's agent they are considering walking away from a transaction, that is a failure of professional responsibility. * VA buyers deserve agents and lenders who actually know how to serve them. This loan product matters and it takes expertise. * Even when things are going wrong, consistent and proactive communication changes the outcome. 🎧If this episode hit close to home, please subscribe, leave a review, and share it with an agent or lender who needs the reminder. Your support helps this podcast reach more military families and real estate professionals who are doing the work every day. Closing Chapters Podcast: Where Every Mission Has A Story Thanks for listening. We talk all things military real estate, my transactions, the mistakes, the wins, and simple plays you can use right now. Work With Me: * Buying or selling near Fort Bragg & Moore County [https://calendar.app.google/RAhFE3tg5kBEp8q66] * Agents, partner with me  [https://calendar.app.google/RAhFE3tg5kBEp8q66] Connect With Brittney: 🌐 Website [https://www.homeswithbrittney.com] 📚 Training Platform [https://eft.mykajabi.com] 📺 YouTube [https://www.youtube.com/@homeswithbrittney] 📸 Instagram [https://www.instagram.com/bfryerealtor/] 📘 Facebook [https://www.facebook.com/BrittneyFryeRealtor] 💼 LinkedIn [https://www.linkedin.com/in/elevatefreedomtraining24/] 📧 Email: brittney@homeswithbrittney.com If this episode helped, follow the show, leave a quick review, and share it with a friend in PCS season. Disclaimer: This podcast education only & is not legal, tax, or financial advice. Talk with your own pros about your situation. Opinions are my own. © 2025 Brittney Frye. All rights reserved. Realtor, license # 352197 in NC. Brokerage: REAL Broker l Military Division

16 de jun de 202626 min
episode S2 E35 When the Lender Lets Everyone Down | Language Barriers, First-Time Buyers & Why Lender Choice Matters artwork

S2 E35 When the Lender Lets Everyone Down | Language Barriers, First-Time Buyers & Why Lender Choice Matters

What happens when your buyer does not speak English fluently, has never purchased a home in America, and is working with a lender who takes their sweet time? In this episode of Closing Chapters, Brittney walks through a 2019 transaction that tested every layer of her patience, communication skills, and professional boundaries. Her client was an international buyer purchasing his first home in Sumter, South Carolina. There were genuine language barriers, a significant gap between what the lender told him he could borrow and what he thought his monthly payment would be, and expectations that did not survive contact with the reality of an as-is sale. The property was a solid brick ranch at $140,000 in a great pocket of town, but the seller was not budging on anything, and the buyer had to learn that the hard way. Brittney also opens up about the invisible barriers that made this deal complicated beyond language: cultural dynamics that affected how her client received her guidance, the challenge of working with a slow lender, and the reality that she passed the transaction off mid-stream to a trusted colleague after getting it under contract. This episode is honest, layered, and full of lessons for agents and buyers alike. Key Takeaways • Lender choice is one of the most important decisions a buyer makes before starting their home search. • Getting approved for a loan amount is not the same as knowing what your monthly payment will be. Buyers need lenders who explain the difference clearly. • As-is properties require crystal-clear communication upfront. If a buyer agrees to as-is terms, that commitment has to hold after the inspection too. • Language barriers require extra care and more documentation, not shortcuts. • Cultural dynamics can affect how clients receive guidance. Navigating that with professionalism and empathy is part of the job. • Referring a transaction mid-stream to a trusted colleague is sometimes the best move for everyone. • Good lenders communicate with agents too, not just buyers. That transparency is a non-negotiable. • A low-priced as-is home in a great location still carries real value. Helping buyers see that is part of the work. 🎧If this episode resonated, please subscribe, leave a review, and share it with someone navigating a complicated home purchase. Your support helps this podcast reach more military families and real estate professionals dealing with these exact situations every day. Closing Chapters Podcast: Where Every Mission Has A Story Thanks for listening. We talk all things military real estate, my transactions, the mistakes, the wins, and simple plays you can use right now. Work With Me: * Buying or selling near Fort Bragg & Moore County [https://calendar.app.google/RAhFE3tg5kBEp8q66] * Agents, partner with me  [https://calendar.app.google/RAhFE3tg5kBEp8q66] Connect With Brittney: 🌐 Website [https://www.homeswithbrittney.com] 📚 Training Platform [https://eft.mykajabi.com] 📺 YouTube [https://www.youtube.com/@homeswithbrittney] 📸 Instagram [https://www.instagram.com/bfryerealtor/] 📘 Facebook [https://www.facebook.com/BrittneyFryeRealtor] 💼 LinkedIn [https://www.linkedin.com/in/elevatefreedomtraining24/] 📧 Email: brittney@homeswithbrittney.com If this episode helped, follow the show, leave a quick review, and share it with a friend in PCS season. Disclaimer: This podcast education only & is not legal, tax, or financial advice. Talk with your own pros about your situation. Opinions are my own. © 2025 Brittney Frye. All rights reserved. Realtor, license # 352197 in NC. Brokerage: REAL Broker l Military Division

9 de jun de 202614 min
episode S2 E34 Why Does Selling Feel So Hard Right Now? | Market Shifts, Military Cycles & What Normal Actually Looks Like artwork

S2 E34 Why Does Selling Feel So Hard Right Now? | Market Shifts, Military Cycles & What Normal Actually Looks Like

If your house has been sitting on the market longer than you expected, this episode is for you.  Brittney responds to a real client question: two properties in two states, two different realtors, same result. No offers. Is this normal? The answer is yes, and the full explanation is something every seller needs to hear right now. Brittney walks through the history of what a normalized market actually looks like, why the COVID-era frenzy warped everyone's expectations, and how supply, demand, interest rates, and military PCS cycle disruptions have all collided to slow down home sales in 2025 and into 2026. She breaks down why buyers who purchased in 2020 and 2021 now find themselves in a tough spot as sellers, and why new construction is adding pressure that resale listings cannot always compete with. This episode also delivers real hope. Brittney shares exactly why mid-May through the end of June is the sweet spot for military market listings, what sellers can do right now to refresh their listing and stay competitive, and why the right buyer is still coming. If you have been frustrated, confused, or losing patience, this conversation will bring clarity and calm. Key Takeaways • A 180-day average market time was completely normal before 2020. We are returning to that reality. • COVID-era rates and prices created a seller's market that cannot and will not last forever. • Buyers who purchased in 2023 or 2024 at high prices with higher rates have little equity, making it hard to negotiate competitively as sellers. • New construction in military markets is pricing at or below resale and offering rate buydowns, which directly competes with existing listings. • PCS cycle disruptions through late 2024 and early 2025 stalled the traditional fall rush that sellers depend on. • The listing sweet spot in military markets is April 15 through May 15, with strong momentum carrying through June. • Refreshing your listing with new spring photos, a broker open, or updated terms can reignite buyer interest. • The right buyer is coming. Patience and show-readiness are the two most important tools a seller has right now. 🎧If this episode helped you understand what is happening in the market, please subscribe, leave a review, and share it with someone who is sitting on a listing right now and wondering what to do. Your review helps this podcast reach more military families navigating these exact challenges. Closing Chapters Podcast: Where Every Mission Has A Story Thanks for listening. We talk all things military real estate, my transactions, the mistakes, the wins, and simple plays you can use right now. Work With Me: * Buying or selling near Fort Bragg & Moore County [https://calendar.app.google/RAhFE3tg5kBEp8q66] * Agents, partner with me  [https://calendar.app.google/RAhFE3tg5kBEp8q66] Connect With Brittney: 🌐 Website [https://www.homeswithbrittney.com] 📚 Training Platform [https://eft.mykajabi.com] 📺 YouTube [https://www.youtube.com/@homeswithbrittney] 📸 Instagram [https://www.instagram.com/bfryerealtor/] 📘 Facebook [https://www.facebook.com/BrittneyFryeRealtor] 💼 LinkedIn [https://www.linkedin.com/in/elevatefreedomtraining24/] 📧 Email: brittney@homeswithbrittney.com If this episode helped, follow the show, leave a quick review, and share it with a friend in PCS season. Disclaimer: This podcast education only & is not legal, tax, or financial advice. Talk with your own pros about your situation. Opinions are my own. © 2025 Brittney Frye. All rights reserved. Realtor, license # 352197 in NC. Brokerage: REAL Broker l Military Division

2 de jun de 202622 min