Crunching Your Growth - Growth Class

Custom Gifting Innovation: Scaling a Brand Through Personalization with Hannah Redmond

36 min · 3 de jul de 2026
Portada del episodio Custom Gifting Innovation: Scaling a Brand Through Personalization with Hannah Redmond

Descripción

In this episode of The Growth Class, host Phil Masiello interviews Hannah Redmond, Co-Founder and Chief Strategy Officer of Happy Box.  Hannah shares the remarkable journey of turning a thoughtful care package for her sister into one of America’s fastest-growing custom gifting companies. The conversation explores how Happy Box evolved from an Etsy side hustle into a thriving consumer and corporate gifting platform, the bold marketing decisions that fueled explosive growth during the pandemic, and the difficult lessons learned about scaling, profitability, and operational resilience.  Phil and Hannah also discuss why successful entrepreneurs must embrace pivots, trust customer insights over assumptions, balance paid marketing with authentic brand-building, and recognize that sustainable businesses are built through continuous testing and adaptation—not overnight success. Happy Box website:  https://happyboxstore.com⁠   Support the show [https://www.buzzsprout.com/2244449/support] There are a lot of  "experts" out there giving advice who’ve never built a thing. They’ve never stayed up all night sweating a product launch. Never had to scale a team. Never had to meet payroll. They’re just regurgitating what they read in someone else’s book. That’s not me.  I’ve built brands. I’ve scaled them. I’ve exited them. I’ve failed, won, and fought through it all. And now, my team and I help brands do it every single day — across eCommerce, retail, and digital.  We don’t just advise — we execute. We write the playbook. So if you’re done with fluff, fake gurus, and marketers who’ve never sold anything outside of a slide deck — you’re in the right place. This show is real strategies, real tactics, and real talk. https://www.facebook.com/philmasiello https://www.instagram.com/philmasiello/ https://www.tiktok.com/@philmasiello https://www.linkedin.com/in/phil-masiello/ https://www.youtube.com/@philmasiello #StartupGrowth #EcommerceTips  #ScaleYourBrand #DTCMarketing #PhilMasiello #GrowthClass #BrandStrategy #MarketingPodcast #CrunchGrowth #StartupTips #BusinessGrowth

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54 episodios

episode Custom Gifting Innovation: Scaling a Brand Through Personalization with Hannah Redmond artwork

Custom Gifting Innovation: Scaling a Brand Through Personalization with Hannah Redmond

In this episode of The Growth Class, host Phil Masiello interviews Hannah Redmond, Co-Founder and Chief Strategy Officer of Happy Box.  Hannah shares the remarkable journey of turning a thoughtful care package for her sister into one of America’s fastest-growing custom gifting companies. The conversation explores how Happy Box evolved from an Etsy side hustle into a thriving consumer and corporate gifting platform, the bold marketing decisions that fueled explosive growth during the pandemic, and the difficult lessons learned about scaling, profitability, and operational resilience.  Phil and Hannah also discuss why successful entrepreneurs must embrace pivots, trust customer insights over assumptions, balance paid marketing with authentic brand-building, and recognize that sustainable businesses are built through continuous testing and adaptation—not overnight success. Happy Box website:  https://happyboxstore.com⁠   Support the show [https://www.buzzsprout.com/2244449/support] There are a lot of  "experts" out there giving advice who’ve never built a thing. They’ve never stayed up all night sweating a product launch. Never had to scale a team. Never had to meet payroll. They’re just regurgitating what they read in someone else’s book. That’s not me.  I’ve built brands. I’ve scaled them. I’ve exited them. I’ve failed, won, and fought through it all. And now, my team and I help brands do it every single day — across eCommerce, retail, and digital.  We don’t just advise — we execute. We write the playbook. So if you’re done with fluff, fake gurus, and marketers who’ve never sold anything outside of a slide deck — you’re in the right place. This show is real strategies, real tactics, and real talk. https://www.facebook.com/philmasiello https://www.instagram.com/philmasiello/ https://www.tiktok.com/@philmasiello https://www.linkedin.com/in/phil-masiello/ https://www.youtube.com/@philmasiello #StartupGrowth #EcommerceTips  #ScaleYourBrand #DTCMarketing #PhilMasiello #GrowthClass #BrandStrategy #MarketingPodcast #CrunchGrowth #StartupTips #BusinessGrowth

3 de jul de 202636 min
episode Premium Pet Nutrition: Building a Farm-to-Shelf Brand with Dewar Gaines artwork

Premium Pet Nutrition: Building a Farm-to-Shelf Brand with Dewar Gaines

In this episode of The Growth Machine, host Phil Masiello interviews Dewar Gaines, Founder and CEO of Gaines Family Farmstead. Dewar shares the inspiring story behind building one of the fastest-growing premium pet treat brands, from hand-slicing sweet potatoes in a 700-square-foot garage to scaling into a nationally recognized omnichannel business.  The conversation explores how a relentless focus on product quality, strategic supply chain partnerships, and systems-driven operations enabled the company to grow while maintaining its commitment to all-natural, single-ingredient dog treats.  Phil and Dewar also dive into the future of ecommerce, discussing why founder-led live commerce is outperforming traditional digital advertising, how authenticity is becoming the most valuable marketing asset in the AI era, and why platforms like Whatnot and TikTok Shop are reshaping customer acquisition for consumer brands. Gaines Family Farmstead website: https://gaines.pet Support the show [https://www.buzzsprout.com/2244449/support] There are a lot of  "experts" out there giving advice who’ve never built a thing. They’ve never stayed up all night sweating a product launch. Never had to scale a team. Never had to meet payroll. They’re just regurgitating what they read in someone else’s book. That’s not me.  I’ve built brands. I’ve scaled them. I’ve exited them. I’ve failed, won, and fought through it all. And now, my team and I help brands do it every single day — across eCommerce, retail, and digital.  We don’t just advise — we execute. We write the playbook. So if you’re done with fluff, fake gurus, and marketers who’ve never sold anything outside of a slide deck — you’re in the right place. This show is real strategies, real tactics, and real talk. https://www.facebook.com/philmasiello https://www.instagram.com/philmasiello/ https://www.tiktok.com/@philmasiello https://www.linkedin.com/in/phil-masiello/ https://www.youtube.com/@philmasiello #StartupGrowth #EcommerceTips  #ScaleYourBrand #DTCMarketing #PhilMasiello #GrowthClass #BrandStrategy #MarketingPodcast #CrunchGrowth #StartupTips #BusinessGrowth

26 de jun de 202631 min
episode CPG Innovation: Reinventing Kids’ Frosting for Direct-to-Consumer Growth with Tomo Delaney artwork

CPG Innovation: Reinventing Kids’ Frosting for Direct-to-Consumer Growth with Tomo Delaney

In this episode of Crunch Your Growth, host Phil Masiello interviews Tomo Delaney, founder and CEO of Noshi For Kids. Tomo shares the remarkable journey of transforming an innovative idea born from his own parenting challenges into a category-defining children’s food brand.  After years of developing edible “Food Paint” made from organic fruit purée, a Shark Tank deal with Mark Cuban inspired a bold pivot toward naturally colored, naturally flavored frosting designed to make mealtimes more fun while addressing growing consumer demand for healthier ingredients. The conversation explores the realities of product innovation in the consumer packaged goods (CPG) industry, why sometimes the best entrepreneurial move is to pivot instead of persevering with the original concept, and how direct-to-consumer channels like Amazon and TikTok Shop are creating new opportunities for disruptive brands.  Tomo also discusses the challenge of reinventing a category that has seen little innovation for more than a century, the importance of natural food colors and flavors, lessons learned from selling into Walmart, and why creating products that children genuinely love can generate powerful organic marketing through user-generated content.  Noshi For Kids website: https://www.noshiforkids.com/ Support the show [https://www.buzzsprout.com/2244449/support] There are a lot of  "experts" out there giving advice who’ve never built a thing. They’ve never stayed up all night sweating a product launch. Never had to scale a team. Never had to meet payroll. They’re just regurgitating what they read in someone else’s book. That’s not me.  I’ve built brands. I’ve scaled them. I’ve exited them. I’ve failed, won, and fought through it all. And now, my team and I help brands do it every single day — across eCommerce, retail, and digital.  We don’t just advise — we execute. We write the playbook. So if you’re done with fluff, fake gurus, and marketers who’ve never sold anything outside of a slide deck — you’re in the right place. This show is real strategies, real tactics, and real talk. https://www.facebook.com/philmasiello https://www.instagram.com/philmasiello/ https://www.tiktok.com/@philmasiello https://www.linkedin.com/in/phil-masiello/ https://www.youtube.com/@philmasiello #StartupGrowth #EcommerceTips  #ScaleYourBrand #DTCMarketing #PhilMasiello #GrowthClass #BrandStrategy #MarketingPodcast #CrunchGrowth #StartupTips #BusinessGrowth

25 de jun de 202624 min
episode Fractional CFO Services: Turning Financial Data into Growth Decisions with Rob te Braake artwork

Fractional CFO Services: Turning Financial Data into Growth Decisions with Rob te Braake

In this episode of Crunching Your Growth, host Phil Masiello interviews Rob te Braake, Founder and Fractional CFO of Insight Matters.  Rob breaks down how founders of online and e-commerce businesses can move beyond surface-level reporting and start using financial data as a real operational decision-making tool. He explains why most business owners underutilize their numbers, how breaking down revenue, margins, and cost structures reveals hidden performance drivers, and why monthly financial visibility is critical once a business reaches the seven-figure range.  The conversation also explores customer acquisition economics, the trade-offs between aggressive growth and profitability, and how businesses can avoid common scaling pitfalls such as cash flow strain and poor unit economics. Rob emphasizes the importance of building reliable financial systems that support smarter decisions, not just compliance, and how fractional CFO support can help founders gain clarity without the overhead of a full-time finance team. Insight Matters website: https://www.financeinsightmatters.com Support the show [https://www.buzzsprout.com/2244449/support] There are a lot of  "experts" out there giving advice who’ve never built a thing. They’ve never stayed up all night sweating a product launch. Never had to scale a team. Never had to meet payroll. They’re just regurgitating what they read in someone else’s book. That’s not me.  I’ve built brands. I’ve scaled them. I’ve exited them. I’ve failed, won, and fought through it all. And now, my team and I help brands do it every single day — across eCommerce, retail, and digital.  We don’t just advise — we execute. We write the playbook. So if you’re done with fluff, fake gurus, and marketers who’ve never sold anything outside of a slide deck — you’re in the right place. This show is real strategies, real tactics, and real talk. https://www.facebook.com/philmasiello https://www.instagram.com/philmasiello/ https://www.tiktok.com/@philmasiello https://www.linkedin.com/in/phil-masiello/ https://www.youtube.com/@philmasiello #StartupGrowth #EcommerceTips  #ScaleYourBrand #DTCMarketing #PhilMasiello #GrowthClass #BrandStrategy #MarketingPodcast #CrunchGrowth #StartupTips #BusinessGrowth

24 de jun de 202630 min
episode Niche Product Development: Solving an Overlooked Hair Care Problem with Chimere Faulk artwork

Niche Product Development: Solving an Overlooked Hair Care Problem with Chimere Faulk

In this episode of The Growth Class, host Phil Masiello interviews Chimere Faulk, Founder and CEO of Dr Locs.  Chimere shares the entrepreneurial journey behind building a premium hair care brand dedicated to the loc community, explaining how years of hands-on experience as a loctician inspired her to create vegan, buildup-free products that solve real customer problems.  The conversation explores the importance of developing products from direct client feedback, building trust through education rather than relying solely on traditional advertising, and creating a purpose-driven brand with a loyal customer community.   Dr Locs website: https://drlocs.com Support the show [https://www.buzzsprout.com/2244449/support] There are a lot of  "experts" out there giving advice who’ve never built a thing. They’ve never stayed up all night sweating a product launch. Never had to scale a team. Never had to meet payroll. They’re just regurgitating what they read in someone else’s book. That’s not me.  I’ve built brands. I’ve scaled them. I’ve exited them. I’ve failed, won, and fought through it all. And now, my team and I help brands do it every single day — across eCommerce, retail, and digital.  We don’t just advise — we execute. We write the playbook. So if you’re done with fluff, fake gurus, and marketers who’ve never sold anything outside of a slide deck — you’re in the right place. This show is real strategies, real tactics, and real talk. https://www.facebook.com/philmasiello https://www.instagram.com/philmasiello/ https://www.tiktok.com/@philmasiello https://www.linkedin.com/in/phil-masiello/ https://www.youtube.com/@philmasiello #StartupGrowth #EcommerceTips  #ScaleYourBrand #DTCMarketing #PhilMasiello #GrowthClass #BrandStrategy #MarketingPodcast #CrunchGrowth #StartupTips #BusinessGrowth

18 de jun de 202630 min