Customer Service Kill'em with Kindness

Confessions from the Route

Send us Fan Mail [https://www.buzzsprout.com/2516305/fan_mail/new] In this episode of Confessions from the Route, House and Josie are joined by a very "on-time" special guest, Miss Special Delivery. From wild mailbox moments to the unspoken rules of route life, nothing is off-limits.  Expect hilarious stories, a few "you can't make this up" encounters, and a behind the scenes look at what really goes down between the post office and your front door.  Miss Special Delivery brings her own bag of stories - from awkward customer interactions to the chaos of working the day to day....and let's just say...some packages come with extra baggage.  Whether you're a fellow carrier or just someone who's ever wondered what your mail sees before it gets to you, this episode delivers laughs, relatability and a little bit of truth stamped first-class.  Enjoy listening to Confessions from the Route where the drama is always certified.

Customer Service Kill'em with Kindness

Send us Fan Mail [https://www.buzzsprout.com/2516305/fan_mail/new]  Come hang out with House and Josie as they dish outrageous work stories, laugh-out-loud moments, and the secret rules for surviving the office with a fake smile.   This episode is all about the fine art of "killing with kindness".  From ninja-level eye-roll control to mastering the customer service voice that hides your internal screaming. Discussing how to survive the ridiculous requests like a pro...all while secretly laughing at the madness.  Thank you for listening to Cubicle Confessions.  We hope you enjoy the show.

High School Never Ends

Send us Fan Mail [https://www.buzzsprout.com/2516305/fan_mail/new] Is it just us...or did we graduate high school just to relive it in a cubicle? In this episode House and Josie expose the cold, hard truth: the office is just high school with cliques, popular people, office gossip squad and coworkers who still act like it's senior year.  Expect savage commentary and painfully relatable stories while they call out the office stereotypes (we all secretly recognize) without being sent to the principal's office a/k/a HR's office; and help you survive the 9 to 5 homeroom. Because high school didn't end...it just comes with a paycheck. Class is in session.

Your Cubicle is Not a Cage

Send us Fan Mail [https://www.buzzsprout.com/2516305/fan_mail/new] House and Josie discuss some top cubicle burnouts and how to become a cubie warrior.

Fight or Flight

Send us Fan Mail [https://www.buzzsprout.com/2516305/fan_mail/new]  Come join House and Josie as they discuss when to say something or run away from office battles like a cubie professional.