Demand Gen Confidential
ABM isn’t a fancier way to run targeted demand gen. If you treat it that way, it fails. In this episode, Kristina Jaramillo of Personal ABM breaks down what true one-to-one looks like, when you’re actually ready to go up-market, and why ABM should start with customers to drive expansion before net-new. We get into lagging “intent” signals, how to avoid tool-led strategy, what to measure, and the cross-functional rhythms Sales, Marketing, and CS need to progress deals and embed your solution across the account. If you’ve said “we’re doing ABM” but meant “we uploaded a list,” this one’s for you. We discuss: * 00:00 | Welcome + Meet Kristina: A passion for French culture * 03:28 | ABM strategies: Is your “ABM” just targeted Demand Gen? * 06:24 | The importance of one-to-one ABM and what’s required * 11:01 | Start with customers & implementing ABM for expansion and retention * 17:05 | ABM for new logos: strategies and considerations * 18:46 | Becoming Embedded: Must-have strategies * 19:26 | Long-term commitment to ABM * 20:40 | Cross-functional alignment for success * 21:13 | What to measure and the importance of NRR and GRR * 23:01 | Ensuring a consistent customer experience * 24:59 | How to facilitate effective team collaboration * 26:53 | Benchmark metrics and internal change management * 30:26 | Avoiding pitfalls in ABM implementation * 33:30 | Final thoughts and recommendations Connect with Kristina on LinkedIn: https://www.linkedin.com/in/kristinajaramillo/ [https://www.linkedin.com/in/kristinajaramillo/] or Personal ABM: https://www.personalabm.com/ [https://www.personalabm.com/] If you enjoyed this episode, click subscribe below.
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