Don't Panic! Podcast
If you’ve ever had to make a big decision quickly—about your health, your finances, your kid’s weird rash—you’ve probably Googled your way into a panic spiral. And in that moment, it’s not just more information you need. It’s better information. That’s why Lisa and I kicked off our latest episode of Don’t Panic with a conversation about how to research like a writer—one who has to dig into a topic and understand it on a deadline. Because whether you’re staring down a medical mystery, a personal budget crisis, or just trying to figure out what air fryer doesn’t catch on fire, the ability to gather, vet, and interpret info quickly is a real superpower. Here’s a quick breakdown of how we think as service journalists about finding answers you can trust—and how you can steal our shortcuts. Become an expert on experts Start with "Who could get sued?" This is a go-to shortcut when I’m trying to figure out whether to trust a source I’ve found online. Do they have skin in the game? If someone’s handing out medical advice, do they have credentials that put their license or livelihood on the line? Are they making claims that could get them in trouble–or destroy a reputation they’ve devoted a career to creating– if they’re wrong? If yes: that doesn’t automatically make them right, but it puts a little weight behind their words. If no: pause and reconfirm what you’ve learned from them. Same goes for companies. If someone is selling a product and making claims about what it can do, is it a company governed by U.S. law? Do they have to back up those claims with actual research? Then ask: Does their credential match the topic you’re researching? A doctor is a doctor—but a dermatologist isn’t necessarily who you’d want to guide you through a kidney transplant, for instance. Look for people with experience or credentials that match the subject you’re exploring. That includes journalists, too: Is the reporter someone who covers this beat regularly? Or are they pulling together quotes from press releases? Study the studies It can feel like the info-gold mine when you find research that speaks to your topic. And, of course, research is good. But Lisa made a great point about how even studies need studying. Things like: * How many people were in the study? * Was it conducted in mice or humans? * Was it peer-reviewed? * Who funded it? * Is anyone interpreting it for you—like a journalist?—and did they talk to the original researcher and someone independent to get a reality check? Not all research is created equal. And cherry-picking data to support a conclusion is an art form. Watch out for it. Seek specifics This is another quick check you can use: Can I pin down the details of the advice I’m reading? Vague sentences, like “people are saying,” should grab your attention: Which people? Are they quoting a named source? Is that source verifiable? Can you go one level deeper and check their claims? When in doubt, ask yourself: Could I take this fact or claim and ask a second expert if it’s true? If not, it’s probably too fuzzy to base your decisions on. But a quick caveat: That doesn’t mean all anonymous sources are untrustworthy—context matters. Lisa brought up a great point here: journalists don’t take anonymous sources lightly. When you see one quoted in a credible outlet, there’s usually a whole internal process—editors, fact-checkers, sometimes lawyers—making sure the story holds water. That said, if you’re reading a story from a site you’ve never heard of, claiming explosive info based on “anonymous sources,” treat it with a healthy dose of skepticism. Which brings us to... The publication you’re reading matters There’s plenty of legit information from trustworthy experts out in the digitalverse. But because anyone can upload, it’s vital to be sure you understand the resource you’re using. Before you vet the writer or the sources of an answer you’ve found, zoom out and ask: Do I know this outlet? Have they built up any kind of track record? Are they known for getting things right? Would they lose credibility (or face legal risk) if this information was wrong? Big red flag if the site has: * No masthead * No way to contact the team * No history of covering this topic Yellow flag if the site doesn’t have the date the info was published or updated. Facts change as stories develop. Again, it's about stakes. Good info usually comes from people/publications who risk something by getting it wrong. Curious about how trustworthy the site you’re reading is? Lisa recommends this bias and fact checker [https://app.adfontesmedia.com/chart/interactive?utm_source=adfontesmedia&utm_medium=website] to help you evaluate not only how biased a news source is, but how well it fact checks and edits its work. (For the most unbiased and most fact-based news and information, stick with publications at the top center of the chart.) Your Don’t Panic Plan For Researching If you need to become an overnight expert, here’s your five-step sanity checklist: * Authority – Who’s talking? What’s their background? What’s at stake for them? * Specificity – Is this person the right expert for this topic? * Evidence – Does the information hold up under scrutiny? * Reputation – What’s the track record of the source or publication? * Follow the Footnotes – Can you trace the claims back to something solid? You may not end up writing service journalism for a living, but you can get better at decoding information in a noisy world. That’s what Don’t Panic is all about — giving you the tools to feel confident, curious, and in control when the stakes are high and the clock is ticking. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dontpanicpodcast.substack.com [https://dontpanicpodcast.substack.com?utm_medium=podcast&utm_campaign=CTA_1]
6 episodios
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