Great And Not-So-Great Sides Of The Moving Industry - Ben Cross

How IAM can help your moving company?

In today’s episode of the Drive Sales Show, I sit down with Brian Limperopulos, Vice President at the International Association of Movers! If you're in the moving industry, this episode is a must-listen! So, hit that play button, and enjoy the show! Overview of what we talked about: 00:00 - Intro 01:14 - How is IAM helping/serving its clients? 04:58 - What is the biggest driver of companies not collaborating? 11:36 - Creating the perfect system for communication 14:22 - Meeting the customers' requirements 18:40 - A difference in expectations between US and non-US companies 21:44 - What will happen when the DOD single point of contact goes live? 27:40 - What do you do to prepare your member for the peak season? 31:54 - A message to the audience for the peak season 34:12 - Outro Make sure you connect with Brian: https://www.linkedin.com/in/brian-limperopulos-a202117/ The DriveSales Show is a podcast that builds better salespeople. Actionable sales advice for your business and much more. Subscribe to listen to sales and marketing leaders reveal the industry’s best insight. Need help with reaching your full revenue potential? Let’s chat! We sold over $30M of moving services and video survey software in the last 5 years. If we could do it for other movers, why not for you as well? Jump on our contact page https://drivesales.com/contact/ and schedule a call today. It’s time to drive sales!

How to manage remote teams in the moving indue moving industry - Ronnie Blanchard

In today’s episode of the Drive Sales Show, I sit down with Ronnie Blanchard, Supervisor; GSA Services at Arpin International Group. We talked about managing remote teams in the moving industry, where Ronnie shared everything he knows and what he experienced. Whether you are a sales rep, business owner, or just someone who is interested in entrepreneurship, business, and sales, this episode is definitely worth a listen! So, hit that play button, and enjoy the show! Overview of what we talked about 00:00 - intro 01:31 - why did you decide to work in the moving and transportation business? 02:51 - how did you get from entry-level to GM 04:27 - the struggles with managing the team 06:29 - Advice you give to your team 09:29 - what was the biggest issue in dealing with shipments? 12:43 - what does the off-season look like for you? 14:34 - what do you do to get ready for the peak of the season? 17:59 - how much work can a newbie handle and how do you estimate that? 20:34 - one thing most clients want to take but for some reason can't? 25:32 - why would someone pick you over someone else? 30:25 - how much does your brand helps you with landing a client/account? 34:39 - outro The DriveSales Show is a podcast that builds better salespeople. Actionable sales advice for your business and much more. Subscribe to listen to sales and marketing leaders reveal the industry’s best insight. Need help with reaching your full revenue potential? Let’s chat! We sold over $30M of moving services and video survey software in the last 5 years. If we could do it for other movers, why not for you as well? Jump on our contact page and schedule a call today. It’s time to drive sales!

Great And Not-So-Great Sides Of The Moving Industry - Ben Cross

The moving industry is a huge industry. It employs millions of people and generates billions of dollars in revenue every year. But like any industry, it's not all sunshine and rainbows. There are some great things about working in the moving industry, and there are some not-so-great things. Since this is the first episode of the DriveSales Show, I thought it was a good idea to start with a bang, and what better way to do that than to have a conversation with somebody who knows the ins and outs of the industry - Ben Cross. Ben has been in the moving industry for over 15 years, and he's seen it all. He's currently the CEO of GLOMO, a company dedicated to scaling businesses through sales, marketing, events, and media, and almost his entire career he is been in sales roles for different companies in the moving industry. Needless to say, he knows a thing or two about what it's like to work in this industry. We talk about some of the great things about working in the moving industry, as well as some of the not-so-great things. We also talk about how the industry has changed over the years, and  where it's headed in the future. Ben even shared the biggest sale he's ever made in his career, and it's a doozy. So if you're thinking about a career in the moving industry, or you are already in the industry and want to get some insights from one of the top people in the business, this is the episode for you. Here's an overview of what we went through: 0:00 - Intro 1:03 - The story of how I met Ben Cross 3:49 - Play to your strengths 5:29 - The biggest deal Ben closed 8:20 - Moving business is a long term plan 12:25 - Cliche phrases for successful business  13:44 - Setting the right expectations in the moving business 17:52 - Are operations and sales getting along 20:53 - Things that attracted us to the moving business 24:23 - How did the idea of GLOMO come about 28:05 - The biggest isn't the best 32:08 - Go-To interview questions 36:22 - Question Ben asks himself when recruiting 37:25 - "Everybody has a plan to take over the world, what's yours?" 40:53 - What are you very opinionated about and why? 45:22 - Outro Find more about Ben: https://www.linkedin.com/in/dbencross/ [https://www.linkedin.com/in/dbencross/] https://glomo.com/ [https://glomo.com/] Enjoy! ----------------------------------------------------------------------------------------------------------------------- The DriveSales Show is a podcast that builds better salespeople. Actionable sales advice for your business and much more.  Subscribe to listen to sales and marketing leaders reveal the industry’s best insight. Anchor: https://anchor.fm/drive-sales-show [https://anchor.fm/drive-sales-show] Spotify: https://open.spotify.com/show/5j2vWWpn9cdgwVvW8lY6xX [https://open.spotify.com/show/5j2vWWpn9cdgwVvW8lY6xX] And if you want to learn more about the way we help moving companies reach their full revenue potential, visit https://drivesales.com/ [https://drivesales.com/]

THIS Is The ONE Thing All Sales Reps MUST Do To Succeed! - Jim Walsh

No matter what industry you're in, success always comes down to one thing: sales. But, how do you succeed at sales? And, what do the best sales reps do differently than everyone else?  In today's episode of the Drive Sales Show, I sit down with Jim Walsh, Founder, and CEO of Relo Solutions Group, serial entrepreneur, and someone who knows a whole lot about sales, to find out. Jim shared many things in this episode including his story of why he got into entrepreneurship, how he started his first company, how did he feel when he closed his first deal, and the ONE thing that all sales reps must do to succeed. On top of that, we also talked about how to choose people you want to work with, the difference between working on your business and in it, and how important is to find a way to reset and recharge.  Whether you are a sales rep, business owner, or just someone who is interested in entrepreneurship, business, and sales, this episode is definitely worth a listen! So, hit that play button, and enjoy the show! Overview of the episode: 0:00 - Intro 0:55 - What does the Relo Solutions Group do? 3:51 - Why did Jim start his first company? 7:35 - Work for people that force you to learn 9:53 - Learning is about moments 11:03 - How did Jim connect with service providers across the state? 13:20 - Moving industry is based on the relationships 15:53 - How did it feel to close the first deal? 19:50 - Consistency is the key to success  21:26 - Hard work beats talent 22:49 - Find a way to reset 27:10 - Work on your business not just in it 31:42 - What are the future plans for the Relo Solutions Group? 36:33 - Outro Find more about Jim: https://www.linkedin.com/in/relojim/ https://www.relosolutionsgroup.com/ ----------------------------------------------------------------------------------------------------------------------- The DriveSales Show is a podcast that builds better salespeople. Actionable sales advice for your business and much more.  Subscribe to listen to sales and marketing leaders reveal the industry’s best insight. Anchor: https://anchor.fm/drive-sales-show Spotify: https://open.spotify.com/show/5j2vWWpn9cdgwVvW8lY6xX Need help with reaching your full revenue potential?  Let's chat, we sold over $30M of moving services and video survey software in the last 5 years. If we could do it for other movers, why not for you as well? Jump on our site: https://drivesales.com/, and schedule a call today. It's time to drive sales!

How To Handle Chargebacks And Customers Disputes In The Moving Industry - Alex Dimitracopoulos

During the pandemic, many people started to purchase things online, whether from local businesses or big box stores. And since there were a lot of supply chain issues, people didn't necessarily get what they ordered.  This has led to more and more people learning about their rights when it comes to customer service and disputes, and it's also led to an increase in chargebacks. While this is a great thing for consumers, it can be a nightmare for businesses because there are a lot of people who are trying to take advantage of the system.  Companies in the moving industry are especially vulnerable to this because of the high cost of moving services, therefore it's extremely important for them to know how to handle chargebacks and customer disputes.  To help moving companies out, in this episode of the Drive Sales Show, we're joined by Alex Dimitracopoulos, the CEO & Founder of Remedy Payment Solutions, a credit card processing company that specializes in the moving industry. Alex has a lot of experience in the moving industry and he's here to share his knowledge on handling chargebacks and customer disputes and how moving companies can avoid these situations in the first place. Aside from talking about chargebacks, Alex also shared how he managed to process 1 billion dollars of moving services transactions last year, and what the early days of his company were like. If you're in the moving industry or run a business that is susceptible to chargebacks, then this episode is definitely something you don't want to miss! So sit back, relax, and enjoy the show! Overview of what we talked about: 0:00 - Intro 0:51 - How and why did Alex get into the moving industry 3:48 - 1 billion dollars of moving services processed in one year! 7:02 - How did Alex manage to reach the 1 billion dollar milestone 8:40 - Starting up a company and financing everything 11:00 - Realizing that you're at the right place with the right people 13:13 - Taking a break from the work 15:29 - What makes Milo excited about a business 16:40 - Lead by example 18:11 - Cool sales tools that are very useful 20:54 - Effectively managing the pipeline 23:39 - How to handle chargebacks and customers disputes 31:36 - The future of Remedy 35:36 - Outro Find more about Alex and Remedy: https://www.linkedin.com/in/alex-dimitracopoulos-13298841/ https://remedypayments.com/ ----------------------------------------------------------------------------------------------------------------------- The DriveSales Show is a podcast that builds better salespeople. Actionable sales advice for your business and much more.  Subscribe to listen to sales and marketing leaders reveal the industry’s best insight. Anchor: https://anchor.fm/drive-sales-show Spotify: https://open.spotify.com/show/5j2vWWpn9cdgwVvW8lY6xX Need help with reaching your full revenue potential?  Let's chat, we sold over $30M of moving services and video survey software in the last 5 years. If we could do it for other movers, why not for you as well? Jump on our site: https://drivesales.com/, and schedule a call today. It's time to drive sales!