Customer Service- Changing an appointment

How to answer questions which begin with "did".

Here are 4 ways that you can answer a question that begins with the word did.

Questions about past activities: Did +Subject+ Present Tense Verb

In English, many times, we ask about past activities by using the verb "did+ a present tense verb. This sounds confusing. Why use a present tense verb if you are asking about the past? On this episode we explain the structure of Did+ Subject + Present Tense Verb.

Work- What do you do for a living? (present tense)

In conversation, how to describe your occupation in present tense.  The questions you might hear are? What type of job do you have?   I am a_____. What type of work do you do?     I work for _____. What do you do for a living?         I am in______.      I work at______.

Customer Service: Ordering at a restaurant in the U.S.

This episode covers usual questions a server or restaurant employee might ask you in a restaurant and your answer: What would you like? I'll have a ______. What can I get you?  I'll take a_________. Are you ready to order? Yes, I'll try the ____. Do you need more time? No, I'm ready to order. I'll have_______.

Customer Service- Changing an appointment

Receiving appropriate customer service many times involves using the correct vocabulary word to express your needs accurately.  In this episode we discuss how to reschedule an appointment time by using the word "earlier" and how to reschedule an appointment date by using the word "sooner".