Episode 9: Using AI to Empower Customer Engagement

Episode 10: From Leads to Loyalty: How AI Agents Are Redefining Sales Workflows

Join us for another episode of the Enformed Insights podcast, where we interview industry experts and gain personal insights into how they find success in their fields. In today’s episode, we sit down with James Walker from Number5.AI to discuss his journey as a tech entrepreneur and AI-strategist, sharing valuable insights he's gained along the way while transforming communication technologies and marketing technology application.   Key Discussion Points:   * AI voice agents are evolving from support tools to revenue drivers, especially in sales-heavy and regulated industries like insurance, automotive, and healthcare. * Speed-to-lead remains a critical pain point, and businesses are increasingly turning to AI to respond to inbound leads within seconds—improving conversion rates and reducing human labor.   * Stacked AI agents with defined roles offer a more scalable and effective alternative to monolithic, do-it-all bots—allowing seamless multi-step processes with a single voice interface.    Visit enformion.com to learn more.  #BusinessComms  #AI  #ArtificialIntelligence #TechStartup  #ContactCenters  #BusinessIntelligence  #BusinessTechnology  #Data  #Technology  #Innovation #CustomerService #DataTrends #TechTrends

Episode 9: Using AI to Empower Customer Engagement

Join us for another episode of the Enformed Insights podcast, where we interview industry experts and gain personal insights into how they find success in their fields. In today’s episode, we sit down with Adena Kirkbride from LinkLive.AI to discuss her journey in the AI-powered contact center industry, and the insights she has gained along the way while working with these new and impactful communication technologies. Key Discussion Points:   * Utilizing AI for contact centers and business communications * Real-world applications for AI-powered messaging solutions * Trends and developments for sales communications Visit enformion.com to learn more.  #BusinessComms  #AI  #ArtificialIntelligence #TechStartup  #ContactCenters  #BusinessIntelligence  #BusinessTechnology  #Data  #Technology  #Innovation #ConsumerMarketing #DataTrends #TechTrends

Episode 8: Exploring Changes In The Lead Generation Industry

Join us for another episode of Enformed Insights, where we interview industry experts and gain personal insights into how they find success in their fields. In this episode we sit down with special guest, Sabiha Tudesco, as we discuss how businesses are navigating the complexities of modern data management and regulatory compliance while providing practical tips for sustainable growth and innovation.  We recorded this interview in early January.  On Friday, January 24, 2025, the U.S. Court of Appeals for the Eleventh Circuit vacated the Federal Communications Commission's (FCC) One-to-One Consent Rule, which was set to take effect on January 27, 2025. This rule would have required consumers to provide separate consent for each individual seller before receiving telemarketing or advertising robocalls, and mandated that such calls be "logically and topically associated" with the interaction that prompted the consent. The court determined that the FCC exceeded its statutory authority under the Telephone Consumer Protection Act (TCPA) by imposing these additional consent restrictions, as they conflicted with the ordinary statutory meaning of "prior express consent.” Foley & Lardner LLP [https://www.foley.com/insights/publications/2025/01/federal-communications-commissions-one-one-consent-rule/?utm_source=chatgpt.com] - Earlier that same day, the FCC had issued an order postponing the effective date of the One-to-One Consent Rule by 12 months, or until the Eleventh Circuit issued a decision on the pending legal challenge, whichever came sooner. However, the court's ruling to vacate the rule rendered the postponement moot. Federal Communications Commission [https://www.fcc.gov/document/fcc-postpones-effective-date-one-one-consent-rule?utm_source=chatgpt.com] - As a result, businesses are not required to implement the One-to-One Consent Rule, and the previous standards for obtaining consumer consent for telemarketing and advertising robocalls remain in effect. Tune into this new episode as we dive into the future of marketing and lead acquisition, and how your company can stay ahead of the curve.   Key Discussion Points:   * The Growing Importance of First-Party Data * Preparing for Regulatory and Operational Changes * Maintaining Data Quality * Leveraging Technology and AI * Future Trends in Lead Generation   Visit enformion.com to learn more.  #FirstPartyData #DataPrivacy #RegulatoryCompliance #ConsumerTrust #LeadGeneration #MarketingTrends2025 #DataQuality #DataHygiene #FCCCompliance #DigitalMarketingTips #AIMarketing #ConsumerFirst

Episode 7: The Evolving Landscape of DNC List Management

Join us for another episode of Enformed Insights, where we interview industry experts and gain personal insights into how they find success in their fields. In this episode we sit down with DNC.com’s Chief Product Officer, Issac Shloss, to explore some of the new developments in the marketing compliance landscape, as well as taking a deeper dive into the current trends and predictions he has for the future of the industry. Tune into this new episode as we highlight key developments surrounding the future of outbound marketing and how marketers can better prepare for the challenges of tomorrow. Key Discussion Points:   * The current landscape of outbound marketing * New developments in compliance regulation * Legislative impacts on marketers * Key trends shaping the industry today Visit enformion.com to learn more.  #Data  #PerformanceMarketing  #DataServices #Marketing  #DataAnalytics  #BusinessIntelligence  #InformationServices  #Compliance  #Tech  #ArtificialIntelligence #DataAcquisition #ConsumerMarketing #DataTrends #AI #MarketingTrends

Episode 6: Addressing the Challenges and Trends of Modern Lead Generation

Join us for another episode of Enformed Insights, where we interview industry experts and gain personal insights into how they find success in their fields. In this episode we sit down with special guest, William DeCourcy, and dive into the importance of lead generation, compliance, and his innovative work at AmeriLife is transforming the insurance marketing space. William also shares some personal insights on building and managing high-preforming teams with a focus on balancing compliance and productivity. Tune into this new episode as we highlight the future of performance marketing and its role in driving success for insurance agents and sales teams alike. Key Discussion Points:   * The Role of Performance Marketing in Insurance * Balancing Compliance with Lead Generation * Human-Centered Design and Agent Feedback * The Future of Performance Marketing in Insurance Visit enformion.com to learn more.  #Data  #PerformanceMarketing  #DataServices #Marketing  #DataAnalytics  #BusinessIntelligence  #InformationServices  #LeadGeneration  #Technology  #ArtificialIntelligence #DataAcquisition #ConsumerMarketing #DataTrends #AI #MarketingTrends