EPIC Voices Podcast
🎙️Episode Title: Bokies: Scoops, Shakes, & 50s Memories 💭 Episode Description: In this episode of the Epic Voices Podcast, host Tristan sits down with Carrie Marshall, owner of Bokies Diner. Together, they explore why small diners matter to local communities, how preserving decades of history and nostalgia strengthens connections, and the behind-the-scenes work that goes into running a beloved family-style restaurant. From signature dishes like poutine and cheeseburgers to retro décor, neon signs, and community events, this conversation highlights the vital role Bokies plays in bringing people together and keeping local traditions alive. 👤 Guest Information: Name: Carrie Marshall Title: Owner Organization: Bokies Diner Background: * Purchased Bokies in 2011 after previously living downstate * Oversees all aspects of operations: staffing, payroll, ordering, and day-to-day management * Maintains the diner’s retro 1950s style and nostalgic atmosphere * Active in community engagement and seasonal events * Passionate about creating a welcoming environment for both locals and visitors ⏱️ Episode Highlights: [00:00] Introduction & Community Diners Tristan introduces the episode and highlights how diners like Bokies serve as anchors in the community. [01:09] Meet Carrie Marshall Carrie shares her background, connection to Malone, and her role managing all aspects of Bokies. [01:37] History of Bokies Diner From its original 1956 building to expansions, prior owners, and the story behind the “Bokies” name. [04:14] Early Memories & Staff Stories Carrie recounts humorous and memorable experiences from opening day and early staff members. [06:30] Signature Menu Items Discussion of Bokies’ most popular dishes, including poutine, cheeseburgers, and seasonal specials. [09:38] Menu Evolution & Specials How the diner has adapted menus over the years while maintaining traditional favorites and adding unique items. [10:44] What Makes Bokies Unique The diner’s retro décor, neon signs, and sensory-rich atmosphere set it apart from other local spots. [13:38] Daily Operations & Rush Hours Insights into a typical morning, lunch, and dinner rush, including takeout and seasonal variations. [16:19] Community Hub & Welcoming Atmosphere How Bokies accommodates diverse community members, from school kids to regular patrons and visiting families. [18:54] Staff & Customer Relationships The importance of hiring kind, conscientious staff and creating a consistent, welcoming environment. [20:37] Challenges of Restaurant Ownership Behind-the-scenes realities, including equipment issues, staffing, and daily operational demands. [23:20] Creating a “Homey” Experience How Bokies maintains a comfortable and inviting atmosphere for both new and returning guests. [25:14] Nostalgia & Retro Appeal Why 1950s-style décor, décor details, and historical references continue to draw locals and visitors alike. [28:19] Adapting to Changing Times Leveraging social media, technology, and industry trends while preserving core values and diner traditions. [31:00] Ice Cream Conventions & Industry Innovation Carrie shares experiences with the North American Ice Cream Association, creative flavors, and new ideas for the diner. [32:11] Looking to the Future Plans for potential expansions, continued staff growth, and maintaining a busy, welcoming community hub. [34:35] Community Engagement & Upcoming Events “Anything but a cup” day, Christmas in July food drive, staff photo shoots, and other seasonal activities. [37:21] Closing Reflections Carrie shares her vision for Bokies as a place where everyone feels welcome, comfortable, and part of a community. 💬 EPIC Quotes: “Every day is a different day, and you just have to laugh at it.” — Carrie Marshall “I want people to feel welcome and comfortable… they can come, eat, and hang out however they want.” — Carrie Marshall “It’s about maintaining core values while evolving and staying relevant to the community.” — Carrie Marshall 📣 Call to Action: Enjoyed this episode? Subscribe to EPIC Voices for more conversations with the people and organizations preserving, strengthening, and shaping our community. Follow us on social media, share this episode, and consider visiting Bokies to experience a taste of local tradition, nostalgia, and community spirit firsthand.
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