FranchisOR Bust - Franchise Marketing
In this episode of FranchisOR Bust, host Trevor Emerson sits down with Heather Ripley, founder of Ripley PR, for a unique conversation on how public relations plays a critical role in franchise growth and long-term brand success. Heather shares her journey from working inside a major franchisor to launching an agency focused on serving the franchise and skilled trades industries. She dives into how strategic PR can drive franchise development, build credibility, and create momentum for both franchisors and franchisees—often serving as a more powerful and cost-effective lead generation tool than many paid channels. From managing brand messaging across franchise systems to understanding the evolving role of PR in the age of AI and modern search, Heather offers practical insights on why proactive reputation-building is essential—even when there's no crisis to manage. Whether you're looking to grow your franchise system, strengthen your brand presence, or better understand how PR supports long-term business success, this episode is packed with valuable perspective and actionable takeaways. FranchisOR Bust is also a proud partner with LSM, a leading full-service digital advertising agency. At LSM, we understand the needs of business owners, and facilitating those needs is our top priority. LSM is a true partner, and we consider ourselves to be an extension of your team. With LSM by your side, you can trust that our dedicated team of specialists will be bold in the strategies we employ, always consider industry best practices, and take pride in the results we produce. Why? Because your goals are our goals, and your success is our success.
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