Gain and Retain Tech Founders Podcast

Churnkey CEO, Nick Fogle - "The Holy Grail of SaaS is Negative Churn"

19 min · 15 de feb de 2023
Portada del episodio Churnkey CEO, Nick Fogle - "The Holy Grail of SaaS is Negative Churn"

Descripción

In this episode of Gain and Retain, we speak with Nick Fogle, CEO of Churnkey.co. Churnkey's mission is to be the only platform that fixes every type of churn. They supercharge all aspects of customer retention, helping companies keep more customers with personalized cancel flows, recover failed payments, and inform customer-driven product. Learn from Nick how Churnkey evolved out of solving his own pains with customer retention as a founder who wanted to have an exit, as well as strategies Churnkey uses to help software customers with their own retention challenges.

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Luka Pregelj, CEO of Quantifly: ''In terms of retention, good communication is key''

IN THIS EPISODE OF GAIN AND RETAIN, WE SPEAK WITH LUKA PREGELJ, CEO AND FOUNDER OF QUANTIFLY (WWW.QUANTIFLY.NET). QUANTIFLY’S MISSION IS TO DEVELOP THE TOOLS AND BUILD THE ECOSYSTEM TO DISCOVER THE CAUSES OF UNWANTED TURNOVER, DISENGAGEMENT, AND LOW PERFORMANCE. ONE OF THE BIGGEST CHALLENGES THIS COMPANY IS FACING TODAY IS SCALING AND ENTERING NEW MARKETS IN ORDER TO MAKE THEIR VISION OF A WORLD OF MERITOCRATIC ORGANIZATIONS, WHERE LEADERS MAKE DECISIONS BASED ON SCIENTIFIC METHODS AND OBJECTIVE DATA RATHER THAN INTUITION AND PERSONAL PREFERENCES, A REALITY. LEARN FROM LUKA HOW TO BUILD A LOCAL ECOSYSTEM OF SPECIALISTS TO HELP TREAT VARIOUS PATHOLOGIES SUCH AS MICROMANAGEMENT, POOR COMMUNICATION FLOWS, COMMUNICATION SILOS, ETC.

15 de mar de 202318 min