Gem Health and Wellness

New Patient Experience

8 min · 13 de may de 2026
Portada del episodio New Patient Experience

Descripción

This episode of the Gem Health Podcast focuses on the 'New Patient Experience'. Many of my existing patients made the move over to Gem Health when I opened in 2023 because they understood and appreciated my passion for Family Medicine and doing all that I can to be a champion for someone's health. They could see and feel the frustrations in working in a corporate environment where the restrictions and limitations did not make my job very easy. So, these original patients were at the core of our foundation when we set out on this journey to make Gem Health a complete reinvention of a quality health care experience. So now 3 years into this quest, we have grown in large part to all of the 'New' patients who did not know me in my last clinic but have been referred over by someone or 'found' us through some due diligence in one fashion or another. This is dedicated to their stories. I am grateful for those willing to share their personal insight into our mission and my hope is that anyone listening can truly get that sense that we honestly care and strive to do our best. As my mother would say, if you always do things the right way then you truly are 'A Gem!'   https://gemhealth.org/ [https://gemhealth.org/]   #GEMhelathandwellness #Healthcare #PrimaryCare #WholisticApproach #FamilyHealthcare #SameDayAppointments #PatientCommunication #NewPatientExperience   Podcast Nation [https://podcastnation.com/]

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10 episodios

episode New Patient Experience artwork

New Patient Experience

This episode of the Gem Health Podcast focuses on the 'New Patient Experience'. Many of my existing patients made the move over to Gem Health when I opened in 2023 because they understood and appreciated my passion for Family Medicine and doing all that I can to be a champion for someone's health. They could see and feel the frustrations in working in a corporate environment where the restrictions and limitations did not make my job very easy. So, these original patients were at the core of our foundation when we set out on this journey to make Gem Health a complete reinvention of a quality health care experience. So now 3 years into this quest, we have grown in large part to all of the 'New' patients who did not know me in my last clinic but have been referred over by someone or 'found' us through some due diligence in one fashion or another. This is dedicated to their stories. I am grateful for those willing to share their personal insight into our mission and my hope is that anyone listening can truly get that sense that we honestly care and strive to do our best. As my mother would say, if you always do things the right way then you truly are 'A Gem!'   https://gemhealth.org/ [https://gemhealth.org/]   #GEMhelathandwellness #Healthcare #PrimaryCare #WholisticApproach #FamilyHealthcare #SameDayAppointments #PatientCommunication #NewPatientExperience   Podcast Nation [https://podcastnation.com/]

13 de may de 20268 min
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February is National Cancer Prevention Month

In this episode, I go into the importance of your Annual preventive visit with your PCP. We highlight the reasons why it is so imperative to work with a physician that you can trust and who will take the time to get to know you and do a thorough examination. We review how we have developed a unique system that allows maximal time, interaction and education at Gem Health. We always place an extra emphasis on this exam for this reason, and we are extremely careful at tracking everything to help navigate your health care decisions with you at every step of the way.   https://gemhealth.org/ [https://gemhealth.org/]   #GEMhelathandwellness #Healthcare #PrimaryCare #WholisticApproach #FamilyHealthcare #SameDayAppointments #PatientCommunication #Cancer #CancerAwarenessMonth   Podcast Nation [https://podcastnation.com/]

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Defending Your Health - Your PCP is Your Top Ally.

A close, personal relationship between a patient and physician can make such a strong impact on the successful delivery of health care. Too many times, in the healthcare setting these days, a patient is treated like a number, and their actual main concerns can go unheard. There is nothing more frustrating than feeling like what you are trying to convey to a physician is falling on deaf ears. Gem Health was created to change that experience for patients. We always strive to make sure, above all else, that every patient is heard and we create a plan together to accomplish this, we spend the time developing each relationship so there is a true trust and understanding with the doctor-patient relationship.   https://gemhealth.org/ [https://gemhealth.org/]   #GEMhelathandwellness #Healthcare #PrimaryCare #WholisticApproach #FamilyHealthcare #SameDayAppointments #PatientCommunication   Podcast Nation [https://podcastnation.com/]

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The Time and Attention You Deserve

In this episode, we will review an example of a clinical scenario that is far too common in the health setting today. A patient presents with an acute issue that will need further investigation. Only problem being is that once the patient calls for the next step in the process, they are told it will take weeks. In the vast majority of situations in our current health system, a patient is left in the lurch and feels alone and out of options. We will review how having a close, highly personalized approach can make all the difference in getting the care that you need.   https://gemhealth.org/ [https://gemhealth.org/]   #GEMhelathandwellness #Healthcare #PrimaryCare #WholisticApproach #FamilyHealthcare #SameDayAppointments #PatientCommunication   Podcast Nation [https://podcastnation.com/]

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