Open for Business: How FMCSA Administrator Derek Barrs is Rebuilding the Passenger Division

M&A in 2026: The Real Path to a Profitable Exit

Send us Fan Mail [https://www.buzzsprout.com/2400189/fan_mail/new] Did you know that only 20% of small businesses with under a million in sales ever successfully transition to a second owner? In this episode of the Ground Transportation Podcast, Ken Lucci of Driving Transactions breaks down the hard truths and latest M&A trends for the passenger transportation industry in 2026. He dispels common myths about exiting a business and unpacks the fundamental difference between running a daily lifestyle operation versus building a truly sellable enterprise. Whether you plan to sell in two years or twenty, this episode provides a masterclass on structuring your financials, operations, and team to maximize enterprise value long before you even think about putting your business on the market. In this episode, you'll learn: * Why being the most important person in your business actually hurts your valuation * Why top line revenue means nothing without a healthy EBITDA and consistent NOI * Why owners need to draw a consistent W-2 salary and manage expenses on the books * Why 80% of DIY sales fail, the reality of unpaid EIDL loans, and myths of all-cash closings * Who you need on your M&A team — and who you should avoid If you want to ensure your life's work actually funds your retirement instead of becoming an unsold statistic, this episode is an absolute must-listen At Driving Transactions, Ken Lucci and his team offer financial analysis, KPI reviews, for specific purposes like improving profitability, enhancing the value of the enterprise business planning and buying and selling companies. So if you have any of those needs, please give us a call or check us out at www.drivingtransactions.com. Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

Open for Business: How FMCSA Administrator Derek Barrs is Rebuilding the Passenger Division

Send us Fan Mail [https://www.buzzsprout.com/2400189/fan_mail/new] Are you ready for a new era of accessibility and partnership with the federal government? In this episode, James Blain sits down for a highly anticipated conversation with Derek Barrs, 8th Administrator FMCSA-USDOT, to discuss his vision for the passenger transportation industry. Together, they explore the FMCSA's renewed dedication to the motorcoach sector, including active efforts to rebuild the passenger carrying division and foster collaborative relationships with operators.  This episode provides a rare, transparent look at how federal regulators are shifting their focus to work alongside businesses to elevate safety standards and eliminate bad actors.  * How the FMCSA is utilizing a new "borderless" approach to restore knowledge and resources * The agency's commitment to accessibility, education, communication and enforcement * The critical need to aggressively stop "chameleon carriers" and illegal operators  * Why Barrs believes focusing on foundational safety details builds a culture of success * The importance of treating school bus and motorcoach drivers as highly trained professionals  If you want to understand the future of federal safety enforcement and how to build a stronger, more collaborative relationship with regulators, this episode is a mandatory listen. Connect with Derek on LinkedIn [https://www.linkedin.com/in/chiefderekbarrs/] Visit the FMCSA website [https://www.fmcsa.dot.gov/] At Driving Transactions, Ken Lucci and his team offer financial analysis, KPI reviews, for specific purposes like improving profitability, enhancing the value of the enterprise business planning and buying and selling companies. So if you have any of those needs, please give us a call or check us out at www.drivingtransactions.com. Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

Stop Wasting Ad Spend: Secrets of a Winning Limo Marketing Strategy

Send us Fan Mail [https://www.buzzsprout.com/2400189/fan_mail/new] Are your DIY Google Ads bleeding your ground transportation business dry? In this episode, Ken Lucci sits down with Mark Petree from Limo Marketer [https://limomarketer.com/] to dissect the biggest digital marketing mistakes costing operators thousands in wasted ad spend. From the dangers of unoptimized campaigns to the critical importance of high-converting landing pages, they unpack the exact strategies needed to transform clicks into booked trips. This episode dives deep into the data-driven tactics that separate top-tier operators from those just throwing money at the internet. • How to stop paying for price shoppers and start feeding Google the right conversion data • Why Google Ads are a targeted solution while Facebook functions like digital "billboards"  • The essential elements your landing pages need to capture qualified leads  • Why sales follow-up is the real reason your digital marketing campaigns are failing • A real-world example of how asking the right questions landed a massive corporate account If you want to stop paying the "Google stupidity tax" and start treating your generated leads like money, this episode is a mandatory masterclass in maximizing your marketing ROI. At Driving Transactions, Ken Lucci and his team offer financial analysis, KPI reviews, for specific purposes like improving profitability, enhancing the value of the enterprise business planning and buying and selling companies. So if you have any of those needs, please give us a call or check us out at www.drivingtransactions.com. Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

UMA Legislative Fly-In: Fighting $5 Million Insurance Threats & Unfair Tolls

Send us Fan Mail [https://www.buzzsprout.com/2400189/fan_mail/new] What happens when the ground transportation industry takes its fight directly to the halls of Congress? James Blain sits down with UMA President Scott Michael and VP of Legislative Affairs Ken Presley just a week after the UMA Legislative Fly-In in Washington, D.C. Together, they unpack the critical lobbying efforts operators recently brought to Capitol Hill to defend the motorcoach industry against crippling new regulations. From navigating the political maze of committees to meeting one-on-one with lawmakers, this episode breaks down exactly how the government's decisions impact your bottom line: * Why H.R. 2526 is essential to ensure charter buses get the same toll rates as public transit * How advocates are pushing back against proposed astronomical insurance liability hikes * The ongoing battle to prevent local public transit agencies from encroaching on the charter work * Why your voice holds significantly more weight to politicians than a paid lobbyist  * Actionable steps to educate your local lawmakers, even if you can't make it to D.C. If you don't step up and educate your representatives about your business, you risk becoming collateral damage to sweeping federal legislation At Driving Transactions, Ken Lucci and his team offer financial analysis, KPI reviews, for specific purposes like improving profitability, enhancing the value of the enterprise business planning and buying and selling companies. So if you have any of those needs, please give us a call or check us out at www.drivingtransactions.com. Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

Do Quality Reviews Matter? They’re Deciding Your Company’s Future

Send us Fan Mail [https://www.buzzsprout.com/2400189/fan_mail/new] Do reviews really matter? The answer could determine the future value of your business. In Episode 84 of the Ground Transportation Podcast, Ken Lucci and James Blain explore how online reviews shape brand equity, customer perception, and ultimately, your bottom line. Drawing from real operator examples, they reveal how a single negative review—especially one left unanswered—can significantly damage your reputation, while consistent positive feedback can elevate your pricing power and long-term business value. This episode covers: *  The measurable impact of negative vs. positive reviews  *  Why most operators misunderstand (and underestimate) brand reputation  *  How poor reviews often point to deeper operational and cultural issues  *  Strategies for responding, improving, and leveraging reviews to grow  They also discuss how emerging technologies and AI-driven search will rely heavily on review data—making your online reputation more important than ever. Whether you’re a small operator or preparing to scale or sell your business, this episode is a must-listen on protecting and building your brand. CHAPTERS 00:00 Welcome 00:17 Brand Equity Kickoff 01:52 Ego and Missed Opportunities 02:50 Reviews Drive Business Value 06:05 AI and the Future of Reviews 09:35 Bad Review Driver Incident 13:35 Responding Without Ego 15:44 Coaching Drivers and Documentation 21:30 Wedding Disaster Review Breakdown 24:15 Root Causes Culture and Systems 28:28 Owner Accountability and Oversight 30:28 Bad Review Math 31:18 Getting More Reviews 33:06 Negative Reviews Spread 33:50 Viral Reputation Landmines 35:12 Stroller Crash Review 37:04 Investigate and Prevent 38:19 Spotter Trust Lesson 40:54 Responding to Incidents 41:51 Five Star Review Breakdown 44:49 Celebrate Driver Wins 47:37 Turn Service Into Sales 51:32 Claim Your Profiles 54:16 Handling Fake Reviews 56:19 Long Game Reputation 58:13 Culture Is the Takeaway At Driving Transactions, Ken Lucci and his team offer financial analysis, KPI reviews, for specific purposes like improving profitability, enhancing the value of the enterprise business planning and buying and selling companies. So if you have any of those needs, please give us a call or check us out at www.drivingtransactions.com. Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp