Special Episode: Building Trust in Crisis

Putting the people experience back into human resources

The conversation delves into the importance of employee retention and the value of off-boarding in maintaining positive relationships with employees. It emphasizes the significance of retaining quality staff and the impact of off-boarding on an organization's reputation and resilience. Takeaways * Retention * Off-boarding Chapters * 00:00 Off-boarding and Employee Value

Meeting Staff Where They Are

The conversation explores the key themes of emotional intelligence, authentic leadership, accountability, resilience, and communicating vision and mission in the context of trauma-informed leadership. Each theme is discussed in detail, providing insights and practical advice for leaders, especially in the healthcare industry. Takeaways * Emotional intelligence * Authentic leadership Chapters * 00:00 Emotional Intelligence and Trauma-Informed Leadership * 15:53 Accountability and Transparency

Special Episode: Building Trust in Crisis

The conversation covers topics such as exploring elements of identity, understanding the customer, effective communication strategies, preparedness for resilience, navigating the disaster stages, recovery phase, and community mitigation strategies. These themes are explored in-depth, providing valuable insights into building trust and resilience within communities. Takeaways * Elements of Identity * Understanding Your Customer * Communication Strategies * Preparedness * Navigating the Disaster Stages * Recovery * Mitigation Chapters * 00:00 Exploring Elements of Identity * 16:11 Effective Communication Strategies * 22:14 Navigating the Disaster Stages

Lessons From Military Leaders

The conversation delves into the themes of leadership, decision-making, continuous learning, competence, and discipline. It explores the importance of fostering leadership and trust, dealing with ambiguous environments, decision-making, leadership training, leadership skills in the civilian sector, the importance of continuous learning and training, and competence and discipline in military careers. Takeaways * Leadership and decision-making * Continuous learning and training * Competence and discipline Chapters * 00:00 Fostering Leadership and Trust * 15:40 Leadership Skills in the Civilian Sector

Did you Know That You Were A Leader?

The conversation covers the journey of Therese Quinn, from her work in the health district to her role as an instructor at Wichita State University. It delves into her experience with the Medical Reserve Corps, volunteer engagement, preparedness, motivation, and managing fatigue. It also explores her transition to education and the tips she shares for emergency managers and Medical Reserve Corps leaders. Takeaways * Community Preparedness * Volunteer Engagement Chapters * 00:00 Introduction and Background * 08:38 Discovering the Medical Reserve Corps * 16:10 Managing Volunteer Fatigue * 22:20 Transition to Education