Guilty by Association: The Vantaca Podcast
We've all seen the viral HOA horror stories. But what do the people who actually live in a community association think? For 21 years — across 11 surveys, a housing crisis, a pandemic, and historic inflation — the Foundation for Community Association Research has asked residents directly, in a nationally representative survey representing the 74 million Americans who live in community associations. The answer keeps coming back the same: the overwhelming majority are satisfied with community association living. In this episode of Guilty by Association, host Maegen Woytek talks with Jake Gold, CAE, Executive Director of FCAR, about the just-released 2026 Homeowner Satisfaction Survey, "Preferred Places to Call Home." They dig into why a consistent 21-year benchmark beats the one-off study that trends for a week and disappears, the gap between the headlines and the data, and the people the narrative usually overlooks — the volunteer boards and community managers running multi-million-dollar operations. Chapter Breakdown: * 00:00 - 03:45 - Intro * 03:45 - 09:09 - The 2026 Homeowner Satisfaction Survey * 09:09 -13:44 - Biggest Surprises from the Survey * 13:44 - 16:31 - Can Technology Help CAMs Increase Satisfaction with Residents * 16:31 - 19:28 - The Gap Between What Residents Want and What They're Getting Today * 19:28 - 22:34- How Can the Ecosystem Best Use These Survey Findings * 22:34 - 26:09 - What's Next for the Foundation? For more information on the Foundation of Community Research: * Website: https://foundation.caionline.org/ * The 2026 Homeowner Satisfaction Survey: https://foundation.caionline.org/research/survey_homeowner/ * Jake Gold: https://www.linkedin.com/in/jake-gold-a5b5b212/
33 episodios
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