Michael Santagata: Designing Success: Business Lessons from the Building Industry with Michael Santagata

Karen & Ron Fiedler: Point of Difference: How to Stand Out in Business

In this business-focused and inspirational episode, Peter Salerno welcomes Karen Fiedler and Ron Fiedler from Podcast City and Adelaide Networking Connections to discuss what it really takes to move a business to the next level. The conversation begins with the importance of personal growth, helping others and understanding that every level of success requires a matching level of commitment, responsibility and work. Karen shares her experience in telemarketing, sales training and helping people improve their phone communication. She explains why sales is not just about reading a script or getting through calls quickly. It is about listening, building rapport, knowing the product and understanding how to guide a potential customer towards the next step. Her message is clear: if you are speaking to customers, you need to understand what you are selling. Ron brings a strong business perspective, encouraging business owners to reset, look at what others are doing and then find a meaningful point of difference. He uses Podcast City as an example, highlighting 24-hour DIY studio access and white-label podcasting services as ways to create value in the market. He also discusses collaboration, premium service delivery and the importance of saying yes to opportunities while still being properly paid for your time and expertise.  The episode also explores business ownership through real-world examples, including the difference between running a business with an owner’s mindset and simply buying yourself a job. Peter, Ron and Karen discuss contracts, non-compete clauses, customer relationships, product knowledge and the value of working with the right specialists. The conversation closes with a reminder that success comes from knowing what you do, knowing how to do it and getting the right support when needed. Host: Peter Salerno Mobile: ‭0408 811 567‬ [https://studio.podcast.co/podcast-city/samantha-boardman-podcast-city-morning/0408%20811%20567%E2%80%AC] Email: petersalerno.austalk@gmail.com [petersalerno.austalk@gmail.com] Guest: Karen and Ron Fiedler Karen Fiedler is part of Podcast City and Adelaide Networking Connections, bringing experience in telemarketing, sales communication, customer rapport and practical business support. In this episode, Karen shares valuable insights into phone-based sales, product knowledge, scripts, listening skills and the importance of helping sales teams improve before writing people off. Ron Fiedler is from Podcast City and Adelaide Networking Connections. Through Podcast City, Ron helps business owners, professionals and creatives plan, produce, record, distribute and promote podcasts and radio-style content. In this episode, Ron shares business insights around creating a point of difference, collaboration, white-label services, customer trust, pricing and building a business that delivers real value. Website: https://podcastcity.com.au/ [https://podcastcity.com.au/] https://www.anc.business/ [https://www.anc.business/] Producer: Ron Fiedler, Podcast City

Maria Fifield: Probate, Executors & Wills Made Simple with Maria Fifield

What happens if you pass away without a will? Who manages your assets? What exactly is probate, and why do families often end up in conflict after someone dies? In this highly educational and practical episode of Happy Business Radio, Peter Salerno sits down with respected Western Australian estate lawyer Maria Fifield from Avon Legal to unpack the often misunderstood world of wills, estate planning, probate, and executors. While many people avoid discussing these topics, Maria explains why having the right legal structures in place is one of the most important things you can do for your loved ones.  Throughout the conversation, Maria breaks down the fundamentals of estate planning in clear and relatable language. She explains the role of executors and substitute executors, why blended families require special consideration, and how failing to prepare a valid will can create significant delays, legal costs, and family disputes. Real-world examples shared during the episode demonstrate how easily complications can arise when estates are not properly structured.  Peter and Maria also explore the legal process of probate — explaining how the courts verify wills, appoint executors, and authorise individuals to manage estates. The discussion highlights why estate administration can sometimes take months, particularly where there are large or complex assets involved, including overseas property holdings.  More importantly, this episode is not just about legal documents — it’s about protecting families, reducing stress during difficult times, and ensuring your wishes are carried out correctly. Whether you own a modest home or a multimillion-dollar property portfolio, this conversation is packed with valuable insights every Australian should hear. 🤠 Proud Sponsor – Ringers Western [https://www.ringerswestern.com/?utm_source=chatgpt.com] A big thank you to our proud sponsor, Ringers Western — built for the Australian lifestyle. From the paddock to the pub, Ringers Western delivers high-quality apparel designed for real people, real work, and real adventure. Their range includes durable workwear, stylish casual clothing, boots, hats, bags, and accessories made to handle the demands of everyday Australian life. As a listener of Happy Business Radio, you can receive: 🎉 20% OFF your purchase 🎉 Simply visit: 👉 Ringers Western Website [https://www.ringerswestern.com/?utm_source=chatgpt.com] And use the promo code: HBR20 at checkout to save 20% off full-priced items. Support the businesses that support independent media and podcasts like Happy Business Radio. Host: Peter Salerno Mobile: ‭0408 811 567‬ [https://studio.podcast.co/podcast-city/samantha-boardman-podcast-city-morning/0408%20811%20567%E2%80%AC] Email: petersalerno.austalk@gmail.com [petersalerno.austalk@gmail.com] Guest: Maria Fifield Maria Fifield is an experienced estate lawyer and director of Avon Legal in Western Australia. She specialises in wills, probate, estate administration, and succession planning, helping individuals and families navigate complex legal matters with clarity and compassion. With extensive experience in estate law and a strong reputation across Western Australia, Maria regularly advises clients on probate applications, blended family estates, executor responsibilities, and protecting family assets. She is passionate about educating people on the importance of proper estate planning and ensuring clients’ wishes are carried out effectively. Website: https://avonlegal.com.au/ [https://avonlegal.com.au/] Producer: Ron Fiedler, Podcast City

Empowering Africa’s Future: The Mission Behind IBM KP Global

What if the only thing standing between talent and success was opportunity? In this inspiring and globally focused episode of Happy Business Radio, Peter Salerno speaks with an extraordinary group of leaders and changemakers from Nigeria and beyond, who are working together to empower the next generation through the Initiative for Bright Minds Knowledge Propagation (IBM KP Global). At its core, IBM KP Global is built on a simple but powerful belief: Africa does not have a talent problem — it has an access problem. Across the continent, millions of young people wake up every day with ideas, ambition, creativity, and intelligence. Yet without access to education, digital tools, mentorship, and global opportunities, much of that potential remains untapped.  This episode explores how IBM KP is actively working to bridge that gap. Through STEM education, digital skills training, entrepreneurship programs, and strategic partnerships, the organisation is creating pathways for young people to step into the global economy. From solar energy training programs to digital skill development, the initiative is already impacting lives — and it’s only just getting started. The conversation also highlights a powerful message for business owners and leaders worldwide: real change happens through collaboration. With the right support, funding, and partnerships, this initiative has the potential to scale globally, creating opportunities not just in Nigeria but across Africa and beyond. This is more than a conversation — it’s a call to action. A reminder that success is not just about building your own business, but about helping others rise along the way. Host: Peter Salerno Mobile: ‭0408 811 567‬ [https://studio.podcast.co/podcast-city/samantha-boardman-podcast-city-morning/0408%20811%20567%E2%80%AC] Email: petersalerno.austalk@gmail.com [petersalerno.austalk@gmail.com] Producer: Ron Fiedler, Podcast City

Johnny Mac: A Life in Music: Johnny Mac’s Story of Resilience, Passion and Purpose

What does it truly mean to build a successful life? In this powerful and deeply moving episode, Peter Salerno sits down with Australian music legend Johnny Mac, a man whose journey proves that where you start does not determine where you finish. Born into poverty in Adelaide during the Great Depression, Johnny’s early life was filled with hardship, sacrifice, and resilience. Growing up in a large family with very little, he learned the value of hard work from a young age — working multiple jobs as a teenager to support his family. Yet even in those challenging times, there was always something stronger driving him forward: belief, determination, and a passion for music.  Taking a leap of faith, Johnny travelled overseas with no guarantees, no manager, and no clear roadmap — just belief in himself. What followed was an extraordinary career that saw him perform alongside some of the biggest names in music history, including Johnny Cash, Roy Orbison, and The Everly Brothers. From forming his band in Canada to opening for international superstars, Johnny’s story is one of courage, opportunity, and taking action when it matters most.  But beyond the music, this episode is about something deeper. It’s about resilience, kindness, discipline, and the power of giving back. Johnny reflects on life lessons learned through decades of experience, from staying grounded in the face of success to the importance of relationships, gratitude, and helping others. His commitment to charity work and supporting communities highlights a life not just lived for success, but for purpose.  This conversation is a reminder that success is not defined by fame or fortune, but by the impact you have on others and the life you build along the way. No matter your background, your circumstances, or your challenges, there is always a path forward. Host: Peter Salerno Mobile: ‭0408 811 567‬ [https://studio.podcast.co/podcast-city/samantha-boardman-podcast-city-morning/0408%20811%20567%E2%80%AC] Email: petersalerno.austalk@gmail.com [petersalerno.austalk@gmail.com] Guest: Johnny Mac Johnny Mac OAM is an Australian country music legend, performer, and Hall of Fame inductee with a career spanning decades. Born in Adelaide during the Great Depression, he rose from humble beginnings to perform alongside some of the world’s greatest music icons, including Johnny Cash, Roy Orbison, and The Everly Brothers. Johnny built his career independently, managing his own path and creating opportunities through persistence and determination. Beyond music, he is deeply respected for his charity work, including performances for troops during the Vietnam War. Today, he continues to inspire audiences with his story, his music, and his unwavering passion for life. Facebook: johnnymacsturt [https://www.facebook.com/johnnymacsturt/] Producer: Ron Fiedler, Podcast City

Michael Santagata: Designing Success: Business Lessons from the Building Industry with Michael Santagata

What does it truly take to build a successful business in an ever-changing world? In this insightful episode, Peter Salerno welcomes Michael Santagata, a highly experienced building designer and draftsman, to unpack the realities of working in a complex and highly regulated industry. With decades of experience behind him, Michael shares how the building landscape has evolved significantly over the years. What was once a more straightforward process has now become increasingly driven by compliance, council regulations, and environmental considerations. These challenges have reshaped how businesses operate and forced many professionals to continuously adapt. A key theme throughout the conversation is resilience and adaptability. Michael explains how staying informed, evolving with industry changes, and maintaining a practical mindset are essential to long-term success. Rather than resisting change, successful business owners learn to work with it—finding smarter, more efficient ways to deliver value to their clients. Peter and Michael also explore broader business lessons that extend beyond construction. From trusting your instincts and maintaining a positive mindset to investing in people and building strong relationships, this episode delivers powerful insights for anyone in business. It reinforces the idea that success is not just about profit, but about building something sustainable, meaningful, and enjoyable. Host: Peter Salerno Mobile: ‭0408 811 567‬ [https://studio.podcast.co/podcast-city/samantha-boardman-podcast-city-morning/0408%20811%20567%E2%80%AC] Email: petersalerno.austalk@gmail.com [petersalerno.austalk@gmail.com] Guest: Michael Santagata Michael Santagata is an experienced building designer and draftsman with over two decades in the industry. As the owner of Grand Vision Design, he specialises in residential, commercial, and industrial building plans, guiding clients through design, approvals, and compliance processes. With a builder’s licence and accreditation as a professional in building assessment, Michael brings a wealth of practical knowledge and real-world experience. He is passionate about helping clients navigate complex regulations while delivering innovative, efficient, and high-quality design solutions. Office Phone: (08) 8364 4480 Producer: Ron Fiedler, Podcast City