Healthcare Marketing Executive

Why Testimonials Matter More Than Ever in Healthcare Growth with Craig Cook, Chief Marketing Officer of Business Solution Partners

11 min · 16 de jun de 2026
Portada del episodio Why Testimonials Matter More Than Ever in Healthcare Growth with Craig Cook, Chief Marketing Officer of Business Solution Partners

Descripción

The future of healthcare marketing is not just about reaching the right audience. It is about earning trust through better stories, cleaner data, and smarter use of AI. In this episode, Craig Cook, Chief Marketing Officer of Business Solution Partners, joins Saul live from DeviceTalks Boston to discuss how BSP helps medtech, biopharma, and biotech companies manage quality, traceability, compliance, and operations through NetSuite-based solutions. Craig shares how healthcare and life sciences companies are becoming more comfortable with cloud platforms, why customer storytelling is becoming a powerful marketing advantage, and how creative campaigns can help brands stand out in a crowded market. He also explains why AI readiness starts with clean, reliable data, not just new tools. From using customer testimonials more meaningfully to finding practical AI efficiencies in everyday sales and marketing workflows, Craig offers a grounded look at how marketers can embrace change without losing sight of trust, creativity, and customer experience. Tune in and learn how healthcare marketers can use storytelling, cloud solutions, and AI-ready systems to build stronger trust and better growth! Resources: * Follow and connect with Craig Cook on LinkedIn. [https://www.linkedin.com/in/ccookbspny/] * Follow Business Solutions Partners on LinkedIn [https://www.linkedin.com/company/business-solution-partners/]and explore their website [https://www.bspny.com/]. * Visit the Healthcare Marketing Executive website [https://healthcaremarketingexecutive.com/]! * Explore the Outcomes Rocket website [https://www.outcomesrocket.com/]!

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22 episodios

episode Speaking the Language of Healthcare Marketing with Founder and CEO of Systole Media artwork

Speaking the Language of Healthcare Marketing with Founder and CEO of Systole Media

Healthcare marketing is not just about visibility. It is about trust, language, timing, and understanding the realities of the people receiving the message. In this episode of Healthcare Marketing Executive, Kate Karlsson, Founder and CEO of Systole Media, explains why healthcare marketing requires a fundamentally different approach than marketing in other industries. Drawing on her experience as both an ICU nurse and healthcare communications leader, she shares why understanding clinicians, patients, and the realities of care is essential for building credibility and creating messages that resonate. Kate also discusses why PR success should be measured by reaching the right audience with the right message, not just by impressions or clicks. The conversation also explores the value of involving end users in product development, using authentic clinician language, and elevating nurses' voices through her Nurses to the Mic initiative. Tune in to this episode to learn how healthcare marketers can build trust by speaking the right language, listening to end users, and communicating with more honesty and intention. Resources: * Follow and connect with Kate Karlsson on LinkedIn [https://www.linkedin.com/in/kate-karlsson/].  * Follow Systole Media on LinkedIn [https://www.linkedin.com/company/systole-media/] and visit their website [https://www.systolemedia.com/]. * Learn more about Nurses to the Mic here [https://www.healthcarenowradio.com/nurses-to-the-mic/?__cf_chl_f_tk=X5Lr_hWqMEDjr7Xwsp6eIPkxIOGO3ThdZboofW_C9rE-1782906459-1.0.1.1-rp6ZjsecRMVBhhW4YOlnHxmOIbh2xpj9hWqYi_z7Pf0]! * Visit the Healthcare Marketing Executive website [https://healthcaremarketingexecutive.com/]! * Follow Outcomes Rocket on LinkedIn [https://www.linkedin.com/company/outcomes-rocket/posts/?feedView=all] and explore their website [https://www.outcomesrocket.com/].

7 de jul de 202614 min
episode Saul Marquez: PR Is a Go-To-Market Lever in Healthcare artwork

Saul Marquez: PR Is a Go-To-Market Lever in Healthcare

PR is not just a brand awareness activity in healthcare. It should be built around the buyers you want to reach. In this episode of Healthcare Marketing Executive, Saul Marquez, CEO at Outcomes Rocket, shared a crucial mindset shift for medtech and health tech leaders who only activate PR for funding rounds or product launches. He explains that this traditional approach misses a massive opportunity to use PR as a direct go-to-market lever that engages healthcare buyers long before a sales conversation even begins. To maximize impact, Saul breaks down why brands should stop planning media coverage around an internal news calendar and start anchoring it directly to their Ideal Customer Profile (ICP). Ultimately, knowing which target accounts are reading, what conversations they care about, and where a team can credibly add value lays the foundation for a highly effective PR strategy. Tune in, then read the full article below to learn how healthcare brands can use PR as an ICP play, not just a comms approach. Resources: * Follow and connect with Saul Marquez on LinkedIn [https://www.linkedin.com/in/saulmarquez1/]. * Follow Outcomes Rocket on LinkedIn [https://www.linkedin.com/company/outcomes-rocket/posts/?feedView=all] and explore their website [https://www.outcomesrocket.com/]. * Visit the Healthcare Marketing Executive website [https://healthcaremarketingexecutive.com/]! * Read the complete blog: https://www.linkedin.com/pulse/pr-gtm-lever-most-healthtech-medtech-companies-treat-like-marquez-zw4rc/?trackingId=zVC%2BAL9USkqjy%2F1aM1%2BINQ%3D%3D [https://www.linkedin.com/pulse/pr-gtm-lever-most-healthtech-medtech-companies-treat-like-marquez-zw4rc/?trackingId=zVC%2BAL9USkqjy%2F1aM1%2BINQ%3D%3D]

2 de jul de 20264 min
episode Why Data Strategy Comes First in Medtech Marketing with Aaron Burnett, CEO of Wheelhouse DMG artwork

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30 de jun de 202612 min
episode Saul Marquez: Trust is a Competitive Advantage That Can’t Be Copied artwork

Saul Marquez: Trust is a Competitive Advantage That Can’t Be Copied

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23 de jun de 20263 min
episode Why Testimonials Matter More Than Ever in Healthcare Growth with Craig Cook, Chief Marketing Officer of Business Solution Partners artwork

Why Testimonials Matter More Than Ever in Healthcare Growth with Craig Cook, Chief Marketing Officer of Business Solution Partners

The future of healthcare marketing is not just about reaching the right audience. It is about earning trust through better stories, cleaner data, and smarter use of AI. In this episode, Craig Cook, Chief Marketing Officer of Business Solution Partners, joins Saul live from DeviceTalks Boston to discuss how BSP helps medtech, biopharma, and biotech companies manage quality, traceability, compliance, and operations through NetSuite-based solutions. Craig shares how healthcare and life sciences companies are becoming more comfortable with cloud platforms, why customer storytelling is becoming a powerful marketing advantage, and how creative campaigns can help brands stand out in a crowded market. He also explains why AI readiness starts with clean, reliable data, not just new tools. From using customer testimonials more meaningfully to finding practical AI efficiencies in everyday sales and marketing workflows, Craig offers a grounded look at how marketers can embrace change without losing sight of trust, creativity, and customer experience. Tune in and learn how healthcare marketers can use storytelling, cloud solutions, and AI-ready systems to build stronger trust and better growth! Resources: * Follow and connect with Craig Cook on LinkedIn. [https://www.linkedin.com/in/ccookbspny/] * Follow Business Solutions Partners on LinkedIn [https://www.linkedin.com/company/business-solution-partners/]and explore their website [https://www.bspny.com/]. * Visit the Healthcare Marketing Executive website [https://healthcaremarketingexecutive.com/]! * Explore the Outcomes Rocket website [https://www.outcomesrocket.com/]!

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