53. Why Centers of Excellence Are Making a Comeback

55. How to Build a Center of Excellence Without Creating More Bureaucracy

What do AI adoption, leadership alignment, and a surprisingly good Diet Coke cocktail have in common? More than you'd think. In this episode of Hire Power, Kim Frost explores why Centers of Excellence (COEs) are making a major comeback and how organizations can build them successfully. As AI tools, processes, and technologies rapidly enter the workplace, many companies are discovering the same challenge: teams are working independently, knowledge is fragmented, and nobody is sure who's driving the strategy. The solution isn't another committee. It's creating a capability that helps organizations capture, scale, and sustain excellence. Kim shares a practical framework for building a Center of Excellence that improves consistency, develops leaders, preserves institutional knowledge, and helps organizations adapt faster in a rapidly changing business environment. In This Episode: * Why AI is exposing organizational alignment challenges * What a Center of Excellence really is (and what it isn't) * The biggest mistakes companies make when launching a COE * Why successful COEs start with a business problem, not an org chart * How to identify the experts people already trust * Ways to capture and scale top-performer behaviors * Why influence matters more than authority * Metrics that demonstrate the value of a COE * How to embed excellence into everyday business operations * What talent architecture, succession planning, and leadership development have in common 💬 Connect with Kim: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/frostkim/⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/frostkim/] 🌐 Learn more: ⁠⁠⁠⁠⁠⁠⁠⁠⁠frostconnections.com⁠ [frostconnections.com]

54. Remote Work Isn't the Problem. Leadership Is.

I've worked remotely for almost 20 years. And I'll be honest, I'm torn. This episode is one I had to sit with longer than most because remote work is genuinely complicated. It's not good or bad. It's a mirror. And what it reflects back on your organization might be the most important thing you hear this year. In this episode: * Why remote work amplifies everything — strong leadership gets stronger, weak leadership becomes impossible to ignore * The CEO who knew every single employee by name (and what that told every candidate who interviewed there) * What my worst remote work experience in my 30s taught me about managing myself * The interview question one of my clients uses to immediately spot whether a remote candidate will actually perform * Why I think early-career professionals should think twice before going fully remote * What remote workers and remote leaders each need to stop doing — and start doing instead 💬 Connect with Kim: ⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/frostkim/⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/frostkim/] 🌐 Learn more: ⁠⁠⁠⁠⁠⁠⁠⁠frostconnections.com⁠ [frostconnections.com]

53. Why Centers of Excellence Are Making a Comeback

What do pepper in a Diet Coke and organizational strategy have in common? More than you might think. In this episode Kim Frost explores why Centers of Excellence (COEs) are re-emerging as a powerful solution for companies navigating growth, AI adoption, leadership development, and operational consistency. While the old-school COE model often became bogged down in bureaucracy, today's version is focused on something much more valuable: helping organizations move faster without creating chaos. Kim breaks down what a modern Center of Excellence looks like, why mid-sized companies may benefit from them even more than large enterprises, and how leadership, talent strategy, and AI governance are becoming increasingly connected. If your organization is struggling with inconsistent processes, siloed knowledge, or uneven leadership practices, this conversation offers a fresh perspective on building alignment and scaling excellence across your business. In This Episode, You'll Learn: * What a Center of Excellence actually is * Why COEs are making a comeback in the age of AI * The difference between control and enablement * How inconsistency slows growth and creates organizational drag * Why leadership development may become the next major Center of Excellence * The connection between talent architecture and business performance * Warning signs your organization may need more alignment and structure * How to scale best practices without creating unnecessary bureaucracy 💬 Connect with Kim: ⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/frostkim/⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/frostkim/] 🌐 Learn more: ⁠⁠⁠⁠⁠⁠⁠frostconnections.com⁠ [frostconnections.com]

52. Why Communication Skills Are Becoming More Valuable Than AI

What if the skills that future-proof your career have nothing to do with AI at all? In this episode, Kim shares why communication, critical thinking, and emotional intelligence are becoming some of the most valuable skills in today’s workforce. Drawing from real experiences in recruiting and leadership, Kim unpacks the patterns she’s seeing across interviews, hiring, and workplace culture — and why so many professionals are struggling to stand out despite having the right experience on paper. The conversation explores leadership, adaptability, remote work, problem solving, and the growing importance of human connection in an increasingly technology-driven world. If you want to become a stronger communicator, a better leader, or simply stay competitive as the workplace continues to evolve, this episode will challenge the way you think about success moving forward. In this episode: * Why communication is becoming a major differentiator * The workplace skills companies are struggling to find * How AI is changing the value of human connection * What separates adaptable leaders from everyone else * Why critical thinking matters more than ever 💬 Connect with Kim: ⁠⁠⁠⁠⁠https://www.linkedin.com/in/frostkim/⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/frostkim/] 🌐 Learn more: ⁠⁠⁠⁠⁠⁠frostconnections.com⁠ [frostconnections.com]

51. The Leadership Decisions That Impact Revenue Growth

What actually drives revenue growth inside a company? In this episode of Higher Power, we’re talking about the leadership habits that quietly shape growth behind the scenes — from alignment and decision-making to collaboration and clarity across teams. This conversation explores why some companies continue growing while others feel stuck, even when they have talented people and strong products. We also get into the hidden friction that slows teams down, the difference between delegation and true ownership, and why leadership consistency matters more than most people realize. Inside this episode: * Why growth problems are often leadership problems * The hidden cost of misalignment inside teams * What “empowered leadership” actually looks like * How internal friction impacts revenue * Why clarity matters more than doing more * The leadership habits that create momentum If your team feels busy but growth still feels harder than it should, this episode will give you a different perspective on what may actually be holding things back.  💬 Connect with Kim: ⁠⁠⁠⁠https://www.linkedin.com/in/frostkim/⁠⁠⁠⁠ [https://www.linkedin.com/in/frostkim/] 🌐 Learn more: ⁠⁠⁠⁠⁠frostconnections.com [frostconnections.com]