Burn Your Cape: Stop Firefighting and Fix the Real Problem

Heat Pumps Are Having a Moment - A Product Manager’s Take

Heat pumps are having a moment—and the terminology is getting confusing fast. Chelsea Hudson (Product Manager – Heat Pumps) joins Mary Carter and Stephen Ross to simplify what heat pumps do, when dual fuel makes sense, and what “cold climate” really means (spoiler: it depends on who’s defining it). You’ll also hear how comfort expectations impact callbacks, why some regions are leaning into heat pumps faster than others, and how dealers can talk through system options in a way that’s clear, confident, and customer-friendly. Interested in becoming a Trane dealer? Visit us at partners.trane.com [https://partners.trane.com/?utm_campaign=trn_2025_aug_podcast&utm_medium=organic-social&utm_source=Transitor] to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

Veterans + HVAC: The Trade Warriors Blueprint Dealers Need

In this episode of HVAC Full Blast, Carter, Mary and Stephen Ross are joined by Craig Johnson, Director of Contractor Experience at Trane Technologies, to break down the Trade Warriors program — a veteran‑focused HVAC training and placement initiative designed to help address the skilled labor shortage.  Trade Warriors helps transitioning military service members move into HVAC careers through an intensive eight‑week training program that combines hands‑on technical learning with industry certifications — and connects graduates with dealers nationwide.  If you’re a dealer, leader, or manager trying to build a stronger bench of technicians (while supporting those who have served), this episode offers a clear, real‑world look at how Trade Warriors works — and how dealers can participate.  Interested in becoming a Trane dealer? Visit us at partners.trane.com [https://partners.trane.com/?utm_campaign=trn_2025_aug_podcast&utm_medium=organic-social&utm_source=Transitor] to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

Burn Your Cape: Stop Firefighting and Fix the Real Problem

Tired of putting out fires all day? Trina Swenson, an operational excellence / continuous improvement coach, breaks down practical problem-solving for real businesses—how to spot the “nagging” repeat issues, use the 80/20 rule, get to root cause, and create a process that makes it easier for the next person to win. Expect simple frameworks (like Plan–Do–Check–Adjust) and a reminder you’ll want to repeat: ideal behaviors drive ideal results. Interested in becoming a Trane dealer? Visit us at partners.trane.com [https://partners.trane.com/?utm_campaign=trn_2025_aug_podcast&utm_medium=organic-social&utm_source=Transitor] to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

What is EBITDA? (And Why Your Business Needs it!)

What's the single most important number when it comes to selling your business? Hint: It's not your net income. In this episode of HVAC Full Blast, Mary Carter and Stephen Ross are joined by lawyer and business consultant Dan D'Alberto to demystify one of the most critical metrics in business valuation: EBITDA. Many business owners leave millions on the table simply because they don't understand this powerful concept and how it reveals the true cash-flow capability of their company. From understanding personal add-backs (like beach houses and boats!) to seeing how smart accounting can dramatically increase your sale price, this is a masterclass in financial strategy that every business owner needs to hear. In this episode, you will learn: * What EBITDA stands for (Earnings Before Interest, Taxes, Depreciation, and Amortization) and what it really measures. * The crucial difference between Net Income, EBITDA, and Adjusted EBITDA. * A real-world example of how a business went from $900k in net income to a $2.7 million valuation by understanding its EBITDA. * How running personal expenses through your business impacts its final sale price. * Actionable advice on how to prepare your financials to maximize your company's value for a future transition. Whether you plan to sell in two years or twenty, understanding EBITDA is the key to building real, transferable wealth. Don't make a multi-million dollar mistake—watch now! Connect with our guest: Dan | Purpose Equity Email: dan@purposeequity.com [https://www.google.com/url?q=mailto%3Adan%40purposeequity.com] Have a question for the show? Email us at: hvac_full_blast@tranetechnologies.com [https://www.google.com/url?q=mailto%3Ahvac_full_blast%40tranetechnologies.com] Interested in becoming a Trane dealer? Visit us at partners.trane.com [https://partners.trane.com/?utm_campaign=trn_2025_aug_podcast&utm_medium=organic-social&utm_source=Transitor] to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

The Contractor of the Future: What the Data Reveals

What separates today’s top HVAC contractors from the rest of the pack? In this episode of HVAC Full Blast, hosts Mary Carter and Stephen Ross are joined by TJ O’Connor, President of Farmington Consulting Group, to explore insights from the Contractor of the Future Study—a nationwide research project surveying HVAC contractors across all sizes and markets. Together, they break down: * Why consumer financing significantly improves close rates and equipment mix * How offering more proposal options leads to higher profitability * The real impact of marketing investment on long‑term success * Why pricing, job costing, and technology adoption matter more than ever * How contractors can take practical, step‑by‑step actions to improve their business This conversation goes beyond opinions and trends, grounding HVAC best practices in real data and real contractor behavior—offering a clear look at what’s working today and where the industry is headed next. Interested in becoming a Trane dealer? Visit us at partners.trane.com [https://partners.trane.com/?utm_campaign=trn_2025_aug_podcast&utm_medium=organic-social&utm_source=Transitor] to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!